{"id":3139974,"url":"https://alion.io/job/swiggy-key-account-manager-5","title":"Key Account Manager","company":{"id":11279,"name":"Swiggy","domain":"swiggy.com","url":"https://alion.io/company/swiggy","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":8000000,"max":9000000,"currency":"INR","period":"year","gross":true,"usd_annual":94986},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-10-23T05:41:37Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-26T03:44:36Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India.\nFrom starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.\n Role Summary\nThe role holder is expected to onboard and build relationships with 70-80 partner accounts in the given\nterritory to grow the Dine-out business and service offerings and generate 80-90 lacs Gross Merchandise\nValue (GMV) per month.\nThe exact number of partners and revenue targets will be based on the India 1 and India 2 markets and\nspecific geographies assigned\nResponsibilities\nAccount & Partner Relationship Management\nOnboard new accounts by explaining the requirements to the partners and coordinating with internal stakeholders\nMeet the existing partners periodically and ensure Restaurant Display Page(RDP) content is correct and image coverage is high\nMake persuasive presentations on the benefits and goodness of Dine Out plans & promotions for month-on-month growth and ensure partners invest consistently.\nExecute growth forward activities such as offer alignments, marketing operations alignments, etc. to ensure go live on events and activities as planned.\nResolve issues such as 'diner denied payout' and ensure seamless transactions for customers and partners at the restaurants\nPrepare the growth plans for each account being managed and gather competitor action insights.\nData Interpretation & Business Performance Management:\nFilter relevant data from the Restaurant facing dashboard and explain the key performance metrics to the partner\nSeek necessary support or actions from the partner to ensure the right RDP view to enable conversions and grow the business.\nStay updated on the partner's investment in competition through observations at the point of sale, conversations with the partner and competition sales teams, delivery persons, etc.\nEnsure partner investments are equal or higher than competition with respect to discounts, commissions, and advertisements by highlighting relevant inferences from the dashboard and explaining the gains/benefits to the partner.\nInteraction with Stakeholders:\nInteract with partner support (discount change, Restaurant Display page, etc.), sales operations\n(competition comparison data, or any ongoing festival data, etc.), and finance team (\nreconciliation of payouts, queries on GST, etc, amount not credited to partner accounts, etc.).\nFunctional Competencies\nUnderstand Dine Out offerings and gain clarity of growth levers.\nKnowledge of basic metrics such as operating hours of restaurants , ADs revenue per order (Ads RPO) , Commission Revenue per order and its constituents such as Average Order Value (AOV)\nElements of data dashboards such as CMS/ PowerBi/Compass/Salesmate\nUnderstanding of Conversion Funnel - Advanced Level Week Wise /Month Wise/Day Wise transactions across accounts , denial rates, supply metrics vs competition\n Graduate with 1.5-4 year of field sales experience; Fluency in local language and working knowledge of English\nGood working knowledge and experience of e-commerce activities and all online marketing channels\nConfident, Pleasing, and a go-getter personality\nEffective communication skills\nAttitude & Aptitude for Sales\nShould be a team player, working alongside people from all walks of life.\nAnalytical, good Excel skills.\nThe candidate has to be flexible, restaurant owners do not operate on 9-to-5 schedules\nLeadership and Influencing skills: Identify, build, and use a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach.\nInitiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions.\nBe able to identify opportunities and recommend/influence change to increase the effectiveness and success of campaigns.\nCreativity & Initiative: Demonstrate creativity & originality in your work and have the personal drive and initiative to bring about change and help drive the business forward.\n Visit our tech blogs to learn more about some the challenges we deal with: https://medium.com/swiggy-bytes\nWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.","description_format":"text","description_chars":5034,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Delivery","Marketplaces","Online Groceries"],"lifecycle":[{"event":"open","at":"2026-10-23T07:47:28Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":2,"expected_fill_days":13,"reasons":["conf:0","wave","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":94986,"is_top_pay":true},"html_url":"https://alion.io/job/swiggy-key-account-manager-5","json_url":"https://alion.io/job/swiggy-key-account-manager-5.json","meta":{"generated_at":"2026-10-26T03:48:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5190,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":11279},"rest":"https://alion.io/mcp/rest/get_company?id=11279"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fswiggy-key-account-manager-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fswiggy-key-account-manager-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fswiggy-key-account-manager-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/swiggy-key-account-manager-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fswiggy-key-account-manager-5"}]}