{"id":1639700,"url":"https://alion.io/job/swisher-laboratory-quality-control-senior-manager","title":"Laboratory Quality Control Senior Manager","company":{"id":2646435,"name":"Swisher","domain":"swisher.com","url":"https://alion.io/company/swisher","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Jacksonville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":88000,"max_usd":165000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":6333},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-29T20:43:09Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-11-05T07:52:01Z","board_verified":true,"closed_at":null,"days_open":36,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":36},"description":"Swisher stands at the forefront of innovation in the consumer products industry, blending a legacy of excellence with a forward-thinking approach. Established in 1861, the family-owned company has evolved into a trailblazer, renowned for its iconic Swisher Sweets cigars, cutting-edge American-made Rogue and Ammo modern oral nicotine products, and the premium Drew Estate cigar collection, which features ACID, Liga Privada, and Undercrown. Poised for the future, Swisher is redefining traditional categories with Volt+Co -home to groundbreaking products such as Mojo Energy Pouches. Swisher is also home to more than two dozen American-made, non-combustible tobacco brands under the Helme Tobacco Co. umbrella. Based in Jacksonville, Florida, with operations spanning the U.S., the Dominican Republic, and Nicaragua, Swisher continues to lead through innovation, setting new benchmarks in quality and creativity. Learn more at swisher.com.\nThe Laboratory Quality Control Manager leads the implementation, operational readiness, and day-to-day management of Swisher’s centralized quality control laboratory for finished-product release testing. This role establishes and maintains the people, methods, equipment, procedures, quality systems, and external partnerships needed to generate accurate, reliable, traceable, and defensible data for product disposition in a regulated manufacturing environment.\nKey Responsibilities\nLaboratory Startup & Centralization\nLead the transfer of analytical testing methods and capabilities from third-party laboratories to the Swisher QC laboratory, including transfer protocols, knowledge transfer, training, documentation, and resolution of technical issues\nLead implementation and operational readiness of the centralized quality control laboratory, including startup planning, workflow design, and coordination of readiness activities through go-live\nPartner with Quality Assurance, Research and Development, Engineering, Facilities, EHS, Operations, Procurement, and other stakeholders to finalize laboratory space, utilities, layout, safety, and operating requirements\nCoordinate the selection, procurement, installation, commissioning, qualification, calibration, and operational readiness of HPLC/UHPLC systems and other laboratory equipment\nEstablish laboratory quality systems, including controlled test methods, SOPs, forms, training records, data-review practices, investigation processes, and document controls\nCoordinate method qualification, validation or verification, personnel qualification, and parallel testing with third-party laboratories; assess comparability results and support go-live decisions for in-house product-release testing\nSupport the recruitment, onboarding, training, and qualification of laboratory personnel, and establish staffing, coverage, and workflow plans for a multi-shift testing operation\nEstablish capacity, inventory, vendor, service, equipment-redundancy, and contingency plans to support current testing demand, future growth, and continuity of product-release testing\nMaintain qualified third-party laboratory relationships for overflow, contingency, specialized testing, calibration, and technical support as testing capabilities transition in-house\nOngoing Laboratory Operations\nLead daily laboratory operations, including workflow, staffing, prioritization, and shift coverage, to meet testing and product-release requirements\nManage, coach, train, and develop laboratory personnel; assign work, monitor performance, set expectations, and maintain documented personnel qualifications\nDevelop, implement, maintain, and continuously improve laboratory procedures, controlled test methods, SOPs, and supporting records\nOversee routine analytical testing and technical review to ensure the accuracy, integrity, traceability, and reliability of laboratory data and results\nMaintain transferred analytical methods after go-live through ongoing qualification, verification, validation, comparability assessment, and controlled change management\nManage the laboratory equipment lifecycle, including selection, procurement support, installation, qualification, calibration, preventive maintenance, troubleshooting, service coordination, and readiness of HPLC/UHPLC systems and related equipment\nInvestigate out-of-specification, out-of-trend, failed system-suitability, data-integrity, calibration, and other laboratory events; ensure timely documentation, root-cause analysis, corrective action, escalation, and closure\nMaintain inspection and audit readiness by ensuring compliance with applicable regulatory requirements, quality systems, laboratory practices, safety expectations, and document-control standards\nMonitor laboratory capacity, turnaround time, workload, supply usage, and operational performance; identify trends, risks, and constraints and communicate them to management\nManage laboratory supplies, standards, reagents, reference materials, consumables, and inventory, including vendor coordination and appropriate storage and control\nEvaluate and recommend technologies, methods, equipment, and process improvements that enhance quality, reliability, efficiency, scalability, and cost management\nPartner with Quality Assurance, Operations, Research and Development, Engineering, EHS, Procurement, and external laboratories to support testing, investigations, method transfer, overflow, contingency planning, and laboratory readiness\nSupport departmental planning and budget administration, including staffing and resource needs, equipment and supply costs, vendor relationships, and approved operating priorities\nMaintain a safe, organized, and compliant laboratory environment, and ensure required safety procedures and training are consistently followed\nQualifications\nBachelor's degree in Chemistry, Analytical Chemistry, Biochemistry, Chemical Science, or a related scientific field\n8-10 years of experience in an analytical or quality control laboratory, including significant experience in a regulated laboratory or manufacturing environment\n2+ years of experience leading laboratory personnel and managing day-to-day laboratory operations\nExperience managing equipment qualification and calibration, SOPs and controlled methods, data integrity, investigations, training, and laboratory readiness\nWorking knowledge of quality control testing, method validation and verification, laboratory result review and reporting, precision measurement, and quality-improvement practices\nStrong leadership, coaching, organizational, analytical, problem-solving, and decision-making skills\nAbility to communicate technical information clearly, manage competing priorities, meet deadlines, and collaborate effectively across functions\nDemonstrated commitment to laboratory safety, accurate documentation, ethical data practices, and regulatory compliance\nLimited travel may be required for method transfer, vendor coordination, training, or site support\nPreferred Qualifications\nMaster's degree in Chemistry, Analytical Chemistry, Biochemistry, Chemical Science, or a related scientific field is preferred\nExperience establishing, scaling, centralizing, or launching an analytical or quality control laboratory, including equipment readiness, quality-system implementation, personnel qualification, and go-live support\nExperience in a regulated industry, such as pharmaceuticals, tobacco or nicotine, food and beverage, dietary supplements, medical devices, consumer goods, or a similar FDA-regulated manufacturing environment\nExperience with HPLC/UHPLC laboratory operations, chromatographic testing, laboratory data systems, analytical troubleshooting, and analytical method transfer\nExperience supporting finished-product release testing and product-disposition decisions\nFormal training in GMP, GLP, ISO 17025, data integrity, laboratory quality systems, or related disciplines\nExperience managing a multi-shift laboratory and coordinating with external laboratories for overflow or contingency testing\nWhat We Offer\nBase salary and bonus program\nMedical, dental, vision, life insurance effective on date of hire\nGenerous 401(k) Plan\nDefined Contribution Plan\nPaid vacation and paid holidays\nTuition reimbursement\nOfficial Contact Information\nEmail: All official emails will come from an @Swisher.com address\nWebsite: Verify job listings and contact details on https://careers.swisher.com\nImportant: We will never contact you via Teams, Zoom, or Google Meets. If you qualify for an interview the proper meeting method will be shared with you beforehand. Confidential information should only be shared through secure methods outside of email.","description_format":"text","description_chars":8641,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":2,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Dominican Republic","iso":"DO","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Goods"],"lifecycle":[{"event":"open","at":"2026-10-01T21:52:23Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":62500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.857,"p_room":0.9,"age_days":36,"expected_fill_days":74,"reasons":["conf:3","win:mid"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/swisher-laboratory-quality-control-senior-manager","json_url":"https://alion.io/job/swisher-laboratory-quality-control-senior-manager.json","meta":{"generated_at":"2026-11-05T12:18:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15903,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2646435},"rest":"https://alion.io/mcp/rest/get_company?id=2646435"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fswisher-laboratory-quality-control-senior-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fswisher-laboratory-quality-control-senior-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fswisher-laboratory-quality-control-senior-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/swisher-laboratory-quality-control-senior-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fswisher-laboratory-quality-control-senior-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1639700}},{"tool":"search_jobs","arguments":{"company":"swisher.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1639700},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}