{"id":2569304,"url":"https://alion.io/job/swiss-post-sachbearbeiterin-schadenmanagement","title":"Sachbearbeiter:in Schadenmanagement","company":{"id":1048710,"name":"Swiss Post","domain":"post.ch","url":"https://alion.io/company/la-poste-suisse","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Switzerland"],"countries":["CH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":64000,"max_usd":150000,"period":"year","method":"role_country_seniority_unknown","sample_n":10},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-14T22:31:34Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-29T14:52:22Z","board_verified":false,"closed_at":"2026-10-29T14:52:22Z","days_open":14,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":14},"description":"Interessierst du dich für die Abwicklung komplexer Schadenfälle? Behalte dabei gerne den Überblick und arbeitest strukturiert? In dieser Rolle übernimmst du Verantwortung für die gesamte Schadenbearbeitung und sorgst für eine effiziente und korrekte Abwicklung. Du bist die zentrale Ansprechperson für Kund:innen, Versicherungen und Partnerbetriebe. Mit dir stellen wir eine reibungslose und wirtschaftliche Schadenabwicklung sicher.\nDas kannst du bewirken\nDu erstellst Schadenakten und stellst sicher, dass alle notwendigen Daten vollständig vorhanden sind.\nUm den Gesamtprozess sicher zu steuern zu können, forderst du notwendige Schadendaten bei Kund:innen ein und klärst Deckungsfragen mit Versicherern.\nDu prüfst Schadenkalkulationen, gibst Reparaturen frei und koordinierst die weiteren Schritte mit Partnerbetrieben.\nDabei prüfst du Rechnungen auf Plausibilität und Vertragskonformität sowie verbuchst diese im ERP-System, wodurch du einen wichtigen Beitrag zur korrekten Abrechnung leistest.\nDu erstellst Forderungen an Versicherungen und stellst die Vollständigkeit aller relevanten Daten pro Schadenfall sicher.\nDarüber hinaus beantwortest du Kundenanfragen sowie Rückfragen von Versicherungen und stellst die Kostenneutralität der Schadenfälle sicher.\nDas bringst du mit\nDu verfügst über eine kaufmännische oder gleichwertige 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