{"id":2237776,"url":"https://alion.io/job/swiss-re-process-specialist","title":"Process Specialist","company":{"id":5294,"name":"Swiss Re","domain":"swissre.com","url":"https://alion.io/company/swiss-re","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bratislava, Slovakia"],"countries":["SK"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":1800,"max":3000,"currency":"EUR","period":"month","gross":null,"usd_annual":40344},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T00:00:00Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-12T04:43:44Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"About the Role\nAre you highly organised, detail-oriented and passionate about creating high-quality process documentation that enables operational excellence? Do you enjoy working closely with business teams to ensure documentation is accurate, accessible and consistently maintained?\nAs a Process Specialist, you are responsible for producing, maintaining and improving process documentation across assigned business areas. Working closely with Process Experts, Process Owners and Subject Matter Experts, you ensure that processes, standards, guidelines, SOPs and work instructions remain accurate, current and aligned with approved business practices.\nYou play an important role in maintaining the integrity of the organisation's process landscape by supporting documentation governance, quality reviews, training materials and operational change activities. Your work enables colleagues across P&C Re to understand how work should be performed and supports consistent execution across global operations.\nKey Responsibilities\nProcess documentation and maintenance\nDevelop, update and maintain business process documentation across all documentation levels (L1-L6). \nProduce process maps, SOPs, work instructions, guidelines and supporting documentation using approved standards and templates. \nEnsure documentation is clear, consistent, easy to understand and reflects current business practice. \nMaintain version control and ensure documentation repositories remain current and organised. \nSupport regular documentation reviews to ensure continued accuracy. \nDocumentation quality and governance\nPerform quality checks to ensure documentation complies with established documentation standards. \nCoordinate review and approval activities with Process Owners and business stakeholders. \nSupport governance activities by tracking documentation status, approvals and review cycles. \nAssist in maintaining documentation inventories and reporting on documentation health. \nEnsure audit evidence and documentation records are maintained appropriately. \nBusiness engagement and support\nWork directly with Subject Matter Experts to capture business knowledge and document processes accurately. \nSupport workshops, interviews and walkthroughs to understand existing and future processes. \nAssist Process Experts in documenting changes arising from transformation initiatives or regulatory updates. \nRespond to stakeholder queries relating to process documentation and standards. \nSupport communication activities relating to documentation updates. \nTraining and knowledge management\nSupport the development and maintenance of training materials for the P&C Re Operations Academy. \nAssist with onboarding materials and role-based learning content. \nEnsure learning materials remain aligned with approved documentation. \nSupport training administration, attendance tracking and learning feedback activities. \nContribute to knowledge-sharing initiatives across the global team. \nContinuous improvement\nIdentify opportunities to improve documentation quality, consistency and usability. \nRecommend enhancements to templates, standards and documentation tools. \nSupport documentation maturity assessments and improvement initiatives. \nAssist in monitoring documentation metrics and reporting progress against agreed objectives. \nContribute to continuous improvement initiatives that strengthen operational excellence. \nAbout the Team\nThe Processes & Standards team is responsible for creating and maintaining the trusted documentation foundation that supports operational excellence across P&C Re. Working as part of Operational Effectiveness & Governance, the team enables consistent execution through high-quality process documentation, governance and organisational capability.\nThe team works closely with business stakeholders across Business Operations, Claims, Technology, Risk and Transformation to ensure documentation remains accurate, accessible and aligned with evolving business needs.\nAbout You\nExperience in process documentation, business analysis, operational excellence or business operations. \nStrong attention to detail with excellent written communication skills. \nExperience creating process maps, SOPs, work instructions or operational documentation. \nGood understanding of documentation governance and version control principles. \nStrong organisational skills with the ability to manage multiple priorities. \nComfortable working with stakeholders across different functions and geographies. \nProactive, collaborative and committed to delivering high-quality work. \nGood analytical skills with the ability to understand complex operational processes. \nContinuous improvement mindset with a desire to simplify and standardise ways of working.\nThis is temporary maternity cover contract for 2 years.\n\nJoin Swiss Re and you will join a company awarded with the Via Bona Responsible Large Company Award (1st place) and the Healthy Company Award (3rd place) in 2022.\nWe are looking forward to your application!\nFor Slovakia the base salary range for this position is between EUR 1800 and EUR 3000 per month (for a full-time role). The specific salary offered considers:\nthe requirements, scope, complexity and responsibilities of the role,\n\nthe applicant’s own profile including education/qualifications, expertise, specialisation, skills and experience.\n\nIn addition to your base salary, Swiss Re offers an attractive performance-based variable compensation component, designed to recognise your achievements. Further you will enjoy a variety of global and location specific benefits.\nEligibility may vary depending on the terms of Swiss Re policies and your employment contract.\nWe provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.\n\nAbout Swiss Re\nSwiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 15,000 employees across the world.\nOur success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.\nIf you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.\nWe may use AI-powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying.\n\nKeywords:\nReference Code: 139518","description_format":"text","description_chars":7430,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Life Insurance & Annuities","Reinsurance"],"lifecycle":[{"event":"open","at":"2026-10-11T00:17:16Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.817,"p_room":0.9,"age_days":6,"expected_fill_days":14,"reasons":["conf:2","win:mid","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":40344,"is_top_pay":false},"html_url":"https://alion.io/job/swiss-re-process-specialist","json_url":"https://alion.io/job/swiss-re-process-specialist.json","meta":{"generated_at":"2026-10-12T07:07:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11469,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5294},"rest":"https://alion.io/mcp/rest/get_company?id=5294"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fswiss-re-process-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fswiss-re-process-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fswiss-re-process-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/swiss-re-process-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fswiss-re-process-specialist"}]}