{"id":2329539,"url":"https://alion.io/job/swisscom-servicenow-consultant","title":"ServiceNow Consultant","company":{"id":39237,"name":"Swisscom","domain":"swisscom.ch","url":"https://alion.io/company/scmn","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":92,"open_postings":13,"ghost_share":0,"stale_share":0.538,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Geneva, Switzerland","Lausanne, Switzerland"],"countries":["CH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":58000,"max_usd":148000,"period":"year","method":"role_country_seniority_unknown","sample_n":10},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITSM","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-09-22T00:00:00Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-20T18:04:09Z","board_verified":true,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":29},"description":"Your future starts here\nAu sein d’une équipe dynamique, tu es responsable du développement d’applications et de processus complexes. Tu analyses les besoins de la clientèle, développes des solutions innovantes et veilles à la réussite de leur mise en œuvre. Grâce à ton expertise technique et fonctionnelle sur Servicenow tu contribues de manière significative à la satisfaction de la clientèle. Tu accompagnes et assistes par ailleurs nos clients tout au long du projet afin de répondre de manière optimale à leurs besoins.\nConfigurations sur Servicenow avec l'intégration de nouveaux modules et applications visant à enrichir les plateformes client et les adapter à leurs besoinstout en respectant les bonnes pratiques\nAnalyse des besoins et élaboration proactive des solutions appropriées alignées sur les bonnes pratiques\nCollaboration dans un environnement d’équipe dynamique et agile avec des processus décisionnels courts\nSoutien et conseils de haute qualité dans tous les processus avecdes mesures indépendantes et des connaissances spécialisées\nTes compétences\nConnaissances techniques sur Servicenow avec certifications : Certified System Admin, CIS-ITSM, CIS-x\nConnaissance des bases de données, de la programmation ou du développement de logiciels\nExpérience des méthodes agiles et de la gestion de projet\nForte orientation client et service, combinée à un état d’esprit axé sur les solutions\nCapacité à analyser des problèmes complexes et à élaborer des solutions\nFlexibilité, Organisé, autonome avec une capacité à travailler sous pression et bonnes aptitudes à la communication\nDiplôme (CFC, Uni, EPF ) dans le domaine concerné ou expérience pratique équivalente\nTrès bonne maîtrise de l’anglais et du français. L’allemand constitue un atout\nNous t’offrons la possibilité de travailler dans l’un de nos bureaux en Suisse ou à ton domicile. Tu utiliseras des méthodes de travail agiles et les dernières technologies. Nous proposons des horaires de travail flexibles adaptés à tes besoins personnels. En tant que collaborateur/-trice de Swisscom, tu disposes d’avantages attrayants qui enrichiront ton expérience professionnelle. Ces derniers incluent un environnement de travail agréable, des avantages financiers et des opportunités passionnantes d’évolution professionnelle. Découvre tes avantages.\nIs it a match? Apply now.\nDiscover your possibilities\nAny questions?\nHere you'll find answers to the most important and frequently asked questions.\nTo all recruitment agencies: Swisscom does not accept agency CVs. Please do not forward CVs to our job's alias, Swisscom employees or any other organisation location. Swisscom is not responsible for any fees related to unsolicited CVs.\nContact person\nElliot DucrestHR Talent Attraction & Sourcing Specialist II+41 (58) 2216551Your homebase\nSwisscom (Schweiz) AGEsplanade de Pont-Rouge 4, 1212 Grand-Lancy","description_format":"text","description_chars":2867,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Internet Service Providers","Mobile Networks","Broadband","Managed IT Services (MSP)"],"lifecycle":[{"event":"open","at":"2026-10-12T08:32:50Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.39,"p_room":0.45,"age_days":29,"expected_fill_days":19,"reasons":["conf:11","stale_co","velocity","win:tail"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/swisscom-servicenow-consultant","json_url":"https://alion.io/job/swisscom-servicenow-consultant.json","meta":{"generated_at":"2026-10-21T21:13:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30132,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":39237},"rest":"https://alion.io/mcp/rest/get_company?id=39237"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fswisscom-servicenow-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fswisscom-servicenow-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fswisscom-servicenow-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/swisscom-servicenow-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fswisscom-servicenow-consultant"}]}