{"id":3698097,"url":"https://alion.io/job/sword-group-change-release-analyst","title":"Change & Release Analyst","company":{"id":54648,"name":"Sword Group","domain":"sword-group.com","url":"https://alion.io/company/sword-group","size_band":null,"is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":97,"open_postings":8,"ghost_share":0,"stale_share":0.125,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Aberdeen, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"ITIL","optional":false}],"status":"live","first_seen_at":"2026-11-03T18:42:25Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-05T15:42:15Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, dedicated to driving transformational change for our clients. We leverage proven technology, specialist teams, and extensive domain expertise to create robust technical foundations across platforms, data, and business applications. Our mission is fueled by a passion for technology as a means to solve complex business problems and achieve our clients' objectives.\nAbout the Role:\nAccountable for change and release management process maintenance and development. \nBalancing the need of projects and programmes with ongoing stability of service for critical business applications, systems, and services.\nActively engage with stakeholders across the organisation to review requests for change, operate as a point of interaction and escalation for information requests, outages, and root cause analysis.\nInteract with third parties as needed to ensure delivery expectations are being met in alignment with process.\nManage and maintain the Change Approval Board (CAB) schedule and cadence to ensure it remains fit for purpose \nContinuously evaluates the performance of change and release, including the use of metrics such as SLAs, Key Performance Indicators, Outcome Driven Metrics and Objectives and Key Results.\nPursue opportunities to increase automation and standardisation of change processes to reduce human effort and errors and increase the speed of decision making through workflows.\nPromote and support Continuous Integration, Continuous Deployment (CICD) principles within the change and release management practices, enabling the IS function to respond quickly to evolving business and technology landscapes.\nEnsure all change has completed the required level of planning, including appropriate regression planning, testing and communications.\nEnsure that change management activities consider health and safety implications, complying with all relevant regulations and company policies.\nMaintain comprehensive documentation of change management activities and share best practices within the IS function.\nChair and participate in the Change & Release Governance Group as required\nEnsure the process maturity of the change management process is benchmarked and adoption of (and commitment towards) service improvements aligned to a continuous improvement plan.\nMay be required to provide out-of-hours support via an on-call rota duty manager rota.\nOccasional travel to other locations may be required.\nRequirements\nCritical Skills:\nRelevant Experience: ITIL change and release management experience with a background in tailoring operating models, preferably within information systems or technology functions, in the oil and gas industry or similar complex environments. A recognised ITIL certification at Practitioner level or above is highly desirable.\nChange Management Expertise: Strong understanding of change and release management principles, ethodologies, and tools, with the ability to apply them in an IS context.\nCommunication Skills: Excellent communication skills, with the ability to convey complex information clearly and influence stakeholders at all levels.\nAnalytical and Problem-Solving Skills: Ability to analyse situations, identify potential problems, and develop effective solutions.\nGood team player: willingness to assist others and share expertise.\nAdaptability and Flexibility: High level of adaptability and flexibility, capable of managing multiple initiatives in a fast-paced and changing environment.\nBenefits\nAt Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package:\nPersonalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. \nFlexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. \nA Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes.\nAt Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us.\nIf we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.","description_format":"text","description_chars":5569,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Flexible schedule","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-11-03T18:42:25Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":29,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/sword-group-change-release-analyst","json_url":"https://alion.io/job/sword-group-change-release-analyst.json","meta":{"generated_at":"2026-11-05T18:23:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24272,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":54648},"rest":"https://alion.io/mcp/rest/get_company?id=54648"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsword-group-change-release-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsword-group-change-release-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsword-group-change-release-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sword-group-change-release-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsword-group-change-release-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3698097}},{"tool":"search_jobs","arguments":{"company":"sword-group.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3698097},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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