{"id":690254,"url":"https://alion.io/job/swordgroup-servicenow-architectsolution-designer-mw","title":"ServiceNow Architect/Solution Designer MW","company":{"id":685986,"name":"Sword Construction UK Limited","domain":"swordgroup.co.uk","url":"https://alion.io/company/swordgroup","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Eysins, Switzerland"],"countries":["CH"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120000,"max":140000,"currency":"CHF","period":"year","gross":null,"usd_annual":169616},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"JavaScript","optional":false},{"name":"LDAP","optional":false},{"name":"Perl","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"Scrum","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2025-06-17T08:42:17Z","employer_posted_date":"2025-06-17","last_verified_at":"2026-11-01T04:45:27Z","board_verified":true,"closed_at":null,"days_open":502,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":501},"description":"The ServiceNow Solution Designer/Architect is a subject matter expert responsible for designing and specifying technical solutions in ServiceNow projects. He/she works closely with the development team to implement and manage functionalities on the ServiceNow platforms of Sword’s clients.\nDisclaimer: Only candidates eligible for a Swiss work visa will be considered (must hold Swiss or EU nationality).\nRESPONSIBILITIES\nAct as a subject matter expert on the ServiceNow platform and take ownership of solution design\n\nSupport development teams in configuring standard applications (Service Catalog, Service Portal, Incident, Change, Problem, Knowledge, etc.) as well as developing new applications using ServiceNow features\nEspecially on modules CSM, SPM and ITAM\n\nParticipate in gathering business and technical requirements and in implementation documentation\n\nIntegrate ServiceNow with external tools (SCCM, Intune, SAP, etc.)\n\nDevelop test cases\n\nPromote best practices\n\nRequirements\nEXPERIENCE / SKILLS\nAt least 4 years of experience with ServiceNow\n\nExperience implementing and customizing at least 2 major ServiceNow modules including: CSM, SPM, ITAM\n\nDeep experience with Portal, Workflows, Business Rules, UI Pages, UI Actions, UI Policies, ACLs, and Notifications\n\nPlatform Administration\nPerformance monitoring and issue mitigation\n\nUser, group, and role management\n\nUpgrades, etc.\n\nTechnical Skills\nExperience with: HTML, CSS, XML, JavaScript, PowerShell, Perl, and Python\n\nExperience integrating third-party tools using REST and SOAP\n\nExperience with LDAP integration, Mid-servers, etc.\n\nFamiliarity with Agile/Scrum methodology\n\nITILv3 certification is preferred\n\nServiceNow Administrator and Implementation Specialist certifications are required\n\nAny additional ServiceNow certification is a plus\n\nEDUCATION / LANGUAGE\nBA/BS in Computer Science or Information Technology\n\nExcellent written and spoken English and French\n\nOTHER SKILLS\nExcellent communication skills\n\nStrong analytical, problem-solving, and troubleshooting 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