{"id":2449477,"url":"https://alion.io/job/syarah-showroom-supervisor-2","title":"Showroom Supervisor","company":{"id":688112,"name":"Syarah","domain":"syarah.com","url":"https://alion.io/company/syarah","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Riyadh, Saudi Arabia"],"countries":["SA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":57000,"period":"year","method":"role_country_seniority_unknown","sample_n":14},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"closed","first_seen_at":"2026-10-13T14:19:48Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-15T16:35:21Z","board_verified":false,"closed_at":"2026-10-15T16:35:21Z","days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"Syarah is on a mission to change how people buy their cars in Saudi Arabia and the Middle East. We offer buyers an end-to-end digital car-buying experience, allowing them to purchase their next car from the comfort of their living rooms. Behind the scenes, we build systems to manage the sourcing, inspection, photography, merchandising, reconditioning, financing, insurance, shipping, and many other aspects of the car-buying journey.\nOur goal is to transform car buying into an experience of delight, comfort, and peace of mind.\nWe are looking for an ambitious, competitive, and growth-minded Showroom Supervisor to lead our showroom sales team, drive sales performance, and ensure an exceptional customer experience. The ideal candidate will be responsible for supervising daily showroom operations, supporting the sales team, achieving sales targets, and ensuring that customers receive a smooth and professional buying experience.\nResponsibilities\nSupervise and manage the daily activities of the showroom sales team to ensure smooth and efficient operations.\nSet daily and monthly sales targets for the sales team and closely monitor performance against KPIs.\nLead, coach, and motivate Sales Officers to achieve individual and team sales targets.\nMonitor customer traffic, leads, follow-ups, conversions, and overall showroom sales performance.\nEnsure customers receive a professional, welcoming, and high-quality experience throughout the buying journey.\nSupport the sales team in handling complex customer inquiries, negotiations, complaints, and escalations.\nEnsure that Sales Officers clearly explain vehicle features, specifications, pricing, financing options, and the purchasing process to customers.\nMonitor and support vehicle inspections and test drives, ensuring that all showroom procedures and safety requirements are followed.\nReview and ensure the accuracy and completeness of customer and sales documentation required for the showroom and financing process.\nSupport the team in negotiating vehicle prices and trade-in values while ensuring alignment with company pricing and profitability guidelines.\nCoordinate with management, vehicle owners, finance companies, and other internal teams to ensure the timely completion of sales procedures.\nWork closely with the procurement and sales teams regarding vehicle pricing and supplier negotiations to maximize company profitability.\nTrack sales pipeline and follow up on pending deals, ensuring opportunities are progressed and closed in a timely manner.\nAnalyze sales performance and prepare regular reports on sales results, conversion rates, customer feedback, and team performance.\nIdentify areas for improvement and implement actions to increase showroom sales, customer satisfaction, and team productivity.\nConduct regular team meetings, provide performance feedback, and support the development of Sales Officers through coaching and on-the-job training.\nEnsure compliance with company policies, sales procedures, and customer service standards.\nFollow up with previous customers to ensure satisfaction, encourage customer retention, and address any post-sale concerns.\nCoordinate with relevant departments to resolve customer issues and ensure a smooth post-sale experience.\nPerform any other duties related to showroom sales and operations as assigned by management.\nRequirements\n3-5 years of experience in sales, preferably within the automotive industry, with previous supervisory or team-lead experience preferred.\nProven ability to lead, motivate, and manage a sales team.\nStrong knowledge of automotive sales, vehicle specifications, pricing, and the car-buying process.\nStrong negotiation, persuasion, and closing skills.\nExcellent verbal and written communication skills.\nStrong customer service and relationship-management skills.\nStrong leadership, coaching, and problem-solving abilities.\nStrong understanding of sales KPIs, targets, conversion rates, and sales performance management.\nExcellent time-management and organizational skills, with the ability to prioritize tasks and work in a fast-paced environment.\nProfessional appearance and strong interpersonal skills.\nGood computer skills and proficiency in Microsoft Office.\nProficiency in English is essential.\nAbility to work effectively under pressure and take initiative to achieve business objectives.","description_format":"text","description_chars":4347,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced 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