{"id":4047829,"url":"https://alion.io/job/symbotic-senior-technical-program-manager-3","title":"Senior Technical Program Manager","company":{"id":5383,"name":"Symbotic","domain":"symbotic.com","url":"https://alion.io/company/symbotic","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":14,"ghost_share":0,"stale_share":0.429,"repost_share":0.071,"time_to_fill_p50_days":42,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wilmington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":149000,"max":223000,"currency":"USD","period":"year","gross":null,"usd_annual":223000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Machine Learning","optional":false}],"status":"live","first_seen_at":"2026-11-10T00:00:00Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-11T00:42:31Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Who we are\nWith its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility.\nWhat we need\nWe are seeking a Principal Technical Program Manager to lead a portfolio of technically complex new product development programs. You will set the operating rhythm for how programs move from concept to production, partnering with leaders across engineering, product, manufacturing, supply chain, services, sales, and finance. You will own program outcomes end to end, shape the planning and governance model the team runs on, mentor program managers, and serve as a trusted advisor to executive leadership and customers. You will be in a highly visible role and will interact with all departments and levels across the company, including executive management.\nWhat we do\nThe Technical Program Management Office (PMO) oversees the planning, execution, and delivery of technical projects within the Symbotic engineering organization. The PMO implements the processes, standards, and methodologies for managing engineering projects through the full development lifecycle including engineering design, transitioning and delivery to production, and engineering sustainment. The team ensures alignment with business objectives, manages key technical risks, and coordinates engineering resources to ensure successful project outcomes.\nWhat you'll do\nPortfolio Leadership and Operating Model\nOwn a portfolio of concurrent strategic programs, setting priorities and making resourcing and trade-off decisions across shared engineering teams.\nDefine and evolve the phase-gate, planning, and reporting model for the organization, including the metrics and dashboards leadership uses to see program health and risk.\nMentor and coach program managers, raising the bar on planning, risk management, and executive communication across the PMO.\nServe as the primary program voice to senior leadership, presenting status, risks, and recommendations that drive decisions.\nProject Leadership\nWork with engineering, product management, sales, and finance to ensure project plans for each initiative are sound and optimized.\nManage scope, schedule, and budget for a portfolio of strategic engineering projects and initiatives within the Technical Program Management Office (PMO).\nFacilitate cross-functional meetings and regularly communicate initiative status to teams, senior management, and customers.\nRepresent Symbotic to our customers as the program lead, ensuring clear communication, effective negotiation, and resolution of any roadblocks to success.\nProgram Integration and Deployment\nLead integrated planning across engineering development, long-lead procurement, manufacturing partner readiness, site preparation, installation, commissioning, and operational readiness.\nCoordinate contract manufacturers, equipment suppliers, engineering consultants, construction partners, customers, and internal teams to manage interfaces and deployment dependencies.\nEstablish and manage readiness, commissioning, acceptance, and operational handoff requirements for complex automation deployments.\nManage customer and stakeholder expectations through clear communication, alignment, and proactive issue resolution.\nCustomer and Stakeholder Expectation Management\nEstablish and maintain alignment between internal program commitments and customer expectations for scope, schedule, system performance, site readiness, acceptance criteria, and operational transition.\nTranslate complex technical issues into clear business impacts, options, risks, and recommendations for executive leadership and customers.\nLead challenging cross-functional and customer discussions to resolve conflicts among technical, commercial, schedule, and operational priorities.\nProject Execution\nLead multidisciplinary teams to bring new products from concept through implementation, delivery, and support.\nWork closely with engineering managers and leaders and product managers and owners to ensure rapid execution and on time, high quality delivery of complex projects. Interact with and motivate talented engineering teams across multiple locations.\nManage technical development, integration, and deployment for large-scale automation and robot systems from design to production deployment; manage engineering deliverables across software, mechanical, electrical, industrial, and embedded controls teams.\nFacilitate the resolution of issues, risks, and challenges that surface through the development lifecycle, including new product development, hardware engineering, production deployment, and sustainment.\nManage cross-functional issue tracking to identify problems and track root cause and corrective action plans; provide issue status across engineering teams and leadership.\nManage generation of critical project artifacts including Bill of Materials (BoM), Tech Data Package (TDP) releases, Functional Requirements, and Requirements Validation documentation.\nChampion Process\nFoster a culture focused on transparency, speed of decision making, and synchronized partnership throughout engineering and product teams.\nEnsure Symbotic's Product Lifecycle Management process is followed, and coach teams in executing the NPD process and best practices.\nLead lean-focused, continual improvement of standards, processes, and procedures that streamline interactions and communication across teams.\nWhat you'll need\nMinimum of 10 years of related work experience.\nMinimum of 6 years of experience in program management roles.\nBS in Engineering, Robotics, Mechatronics, or related discipline. MS in Engineering, Engineering Management, or MBA preferred.\nDemonstrated experience leading a portfolio of concurrent programs with shared resources, aggressive schedules, and competing priorities.\nExperience leading, mentoring, or managing program managers or technical teams.\nTrack record of building or improving program management processes at the organizational level, such as phase-gate, governance, planning, and reporting.\nExperience presenting to and influencing executive leadership.\nExperience delivering complex electromechanical, robotics, or automation products from new product development through production launch, including readiness at manufacturing partner or customer sites.\nExtensive experience in a central role on a highly integrated electromechanical systems, mechatronics, or robotics product development team.\nExtensive experience leading user-centered innovation programs across multiple disciplines.\nExperience managing large-scale system integration, verification, and test programs for complex electromechanical or automation systems.\nExperience planning and managing hardware and software deliverables across disciplines such as robotic controls, navigation, networking, and vision and perception systems.\nExperience building out project plans and structuring project work within JIRA.\nWorking experience partnering with third-party vendors and manufacturers on electromechanical or robotics products through launch and sustainment, including familiarity with Supply Chain, Quality, and Manufacturing standards and practices.\nWillingness to fail quickly and fail often to succeed sooner when exploring solutions.\nExemplify being the team player. Conflict resolution and influencing skills are keys to success.\nExperience negotiating resources in a matrix environment across multiple workstreams, setting clear priorities when juggling competing critical paths.\nRespect and understanding of other disciplines, including Systems Engineering, Hardware Development, Electronics, Controls, Software, Quality, and Manufacturing.\nProficient in JIRA and standard planning and reporting tools (MS Project, PowerPoint, Excel, Word, Visio, or equivalents).\nPreferred\nExperience managing construction, facility, infrastructure, or site-readiness dependencies for industrial automation deployments.\nExperience planning commissioning, operational readiness, and customer acceptance activities.\nExperience standing up a new product line or line of business.\nExperience contributing to industry standards development (IEC, ASTM, or similar).\nLean or Six Sigma training.\nOur Environment\nUp to 25% of travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client and other customer locations.\nThe employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.\n#LI-PA2 #LI-Hybrid\nAbout Symbotic\nSymbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.\nWe are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That’s why we’re proud to be an equal opportunity employer.\nWe do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.\nThe base range for this position in the posted location is $149,000.00 - $223,000.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. 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