{"id":3463851,"url":"https://alion.io/job/symetra-sr-infrastructure-engineer-i","title":"Sr. Infrastructure Engineer I","company":{"id":1809405,"name":"Symetra","domain":"symetra.com","url":"https://alion.io/company/symetra","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":106400,"max":177300,"currency":"USD","period":"year","gross":null,"usd_annual":177300},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Endevor","optional":false},{"name":"CICS","optional":true},{"name":"COBOL","optional":true},{"name":"Db2","optional":true},{"name":"Scrum","optional":true}],"status":"live","first_seen_at":"2026-10-29T13:34:13Z","employer_posted_date":null,"last_verified_at":"2026-10-29T13:34:13Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"Symetra has an exciting new opportunity to join us as a Sr. Infrastructure Engineer I!\nAbout the roleAs a Sr. Infrastructure Engineer I,you will play a critical role in the Mainframe Pod of Symetra’s Infrastructure & Operations team. This position requires a solid focus on Mainframe Operations while serving as a key conduit between application teams and our managed service provider. The successful candidate will ensure reliable day-to-day operations, lead coordination of incident and request handling, and contribute to roadmap and modernization initiatives.\nThis role demands both hands-on technical expertise in mainframe environments and collaborative leadership skills to align partners and keep systems running securely and efficiently.\nWhat you will do\nAct as a main contact for mainframe operations, overseeing daily health, stability, and performance of mainframe systems and tools.\n\nServe as the bridge between application teams and the managed service provider, ensuring clear communication, timely resolution of issues, and effective coordination of changes and upgrades.\n\nManage Service Requests and Incidents from application teams, providing hands-on troubleshooting and advancing to service providers when necessary.\n\nManage and monitor ESP Scheduler activities, including scheduling, execution, and troubleshooting of batch and on-demand workloads.\n\nPartner with application teams to optimize and maintain ESP job schedules, calendars, and dependencies.\n\nCoordinate and oversee mainframe application upgrades and changes, partnering with app teams and the service provider to minimize risk and downtime.\n\nProvide primary support for key applications such as Endevor, Terminal Emulator, Control-D and related tools.\n\nSupport audit and compliance activities, ensuring proper documentation and alignment to regulatory standards.\n\nDeliver architectural input and technical evaluations of applications, guiding app teams on mainframe-related best practices.\n\nSupport real-time integrations and web services that connect distributed platforms to the mainframe.\n\nParticipate in and influence mainframe modernization efforts, helping transition legacy workloads toward more agile, integrated, and automated approaches.\n\nWhy Work at Symetra\nHere’s what some of our employees have to say about why they work at Symetra:\n\"Symetra will spoil you. There aren't many companies that will put as much effort into you being a success as Symetra. The culture will challenge you but simultaneously put you at ease. Failure is seen as integral to the learning process so there is less reason to be fearful of it.\" - Kerry S., Sr. Systems Analyst\n“If you want to invest in yourself and build a career, this is a great place to work. If you don't want to put in the effort to learn the industry and become a student of the business (it takes real effort!), there are easier places to work.” - Cris H., VP Internal Sales\nWhat we offer youBenefits and PerksWe don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.\n\nFlexible full-time or hybrid telecommuting arrangements\n\nPlan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%\n\nPaid time away including vacation and sick time, flex days and ten paid holidays\n\nGive back to your community and double your impact through our company matching\n\nWant more details? Check out ourSymetra Benefits Overview\n\nCompensationSalary Range: $106,400 - $177,300 plus eligibility for the company annual bonus program.\n\nWho You Are:\n\nHigh School Diploma is required;Degree in Computer Science, Information Systems or other related field preferred.\n\n6-9 years of cumulative, relevant experience; a background in financial service is a plus.\n\nAgile/Scrum team experience.\n\nExposure to infrastructure automation and DevOps practices.\n\nStrong working knowledge of mainframe tools and technologies, including ESP Scheduler, Endevor, ACF2, CICS, DB2, MQ, COBOL.\n\nProven experience in mainframe operations—system monitoring, job scheduling, troubleshooting, and support.\n\nDemonstrated ability to work across teams, serving as the liaison between service providers and internal app teams.\n\nExperience managing incident, problem, and change processes in a large-scale enterprise environment.\n\nFamiliarity with web services and real-time mainframe integrations.\n\nExcellent communication, coordination, and documentation skills.\n\nPlease review Symetra's Remote Network Minimum Requirements:\n\nAs a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:\n\nMinimum Internet Speed: 100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of \"broadband.\"\n\nInternet Type: Fiber, Cable (e.g., Comcast, Spectrum), or DSL.\n\nNot Permissible: Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.\n\nWhen applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above.\n\nIdentity Verification\nSymetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.\n\nFailure to comply with verification procedures may result in:\n\nDisqualification from the recruitment process\n\nWithdrawal of a job offer\n\nTermination of employment and other criminal and/or civil remedies, if fraud is discovered\n\nWe empower inclusion\nAt Symetra, we aspire to be the most inclusive insurance company in the country. We’re building a place where every employee feels valued, respected, and has opportunities to contribute.\n\nInclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our effortshere.\n\nCreating a world where more people have access to financial freedom\n\nSymetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we’re guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they’re buying, and we design products—and operate our company—to stand the test of time. We’re committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.\n\nFor more information about our careers visit\n\nWork Authorization\nEmployer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.\n\n#REMOTE\n\nOriginally posted on Himalayas","description_format":"text","description_chars":7497,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-10-29T14:32:30Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":29,"reasons":["seen:2","velocity","win:early"],"computed_at":"2026-11-01T06:10:25Z"},"pay":{"stated_usd_annual":177300,"is_top_pay":true},"html_url":"https://alion.io/job/symetra-sr-infrastructure-engineer-i","json_url":"https://alion.io/job/symetra-sr-infrastructure-engineer-i.json","meta":{"generated_at":"2026-11-02T06:02:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8655,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1809405},"rest":"https://alion.io/mcp/rest/get_company?id=1809405"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsymetra-sr-infrastructure-engineer-i"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsymetra-sr-infrastructure-engineer-i"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsymetra-sr-infrastructure-engineer-i"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/symetra-sr-infrastructure-engineer-i\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsymetra-sr-infrastructure-engineer-i"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3463851}},{"tool":"search_jobs","arguments":{"company":"symetra.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3463851},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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