{"id":2170180,"url":"https://alion.io/job/symphoni-hr-batch-operations-lead","title":"Batch Operations Lead","company":{"id":3800108,"name":"Symphoni HR","domain":"symphonihr.com","url":"https://alion.io/company/symphoni-hr","size_band":"201-500","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16000,"max_usd":45000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1353},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-10-09T11:47:19Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-12T00:54:13Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"We are seeking an experienced Batch Operations Lead to oversee critical batch processing environments and ensure the stability of complex software ecosystems. You will be responsible for managing end-to-end batch incidents, performing root cause analysis, and driving efficiency through tool development and capacity planning. This role is pivotal in maintaining high availability and performance for mission-critical business applications.\nOur client is a leading global professional services firm specializing in digital transformation and software solutions. They operate at a massive scale, helping Fortune 500 companies optimize their business processes through advanced technology and data-driven insights. The organization fosters a culture of continuous improvement, innovation, and operational excellence.\nResponsibilities\nManage end-to-end batch incidents and coordinate with application development and operational support teams\nPerform impact analysis and root cause analysis for job failures and abends\nMonitor critical milestone completion timelines and track deviations to ensure business continuity\nDevelop and maintain comprehensive batch runbooks and review audit trails\nDrive efficiency by analyzing resource utilization, CPU consumption patterns, and batch dependencies\nLead the development and adoption of internal tools and dashboards to optimize batch performance\nCoordinate and execute DR/BCP planning, isolation tests, and platform-related upgrades\nHandle batch escalations and provide leadership communication regarding status and KPIs\nRequirements\nMinimum of 7 years of experience in batch operations and incident management\nStrong expertise in Mainframe and Distributed Systems environments\nProficiency in batch scheduling tools such as ESP, Autosys, and Comet\nProven experience in capacity planning, dashboarding, and tool development\nSolid understanding of DR/BCP planning and execution\nAbility to perform audit trail reviews and manage access entitlements\nExcellent communication skills with the ability to lead cross-functional collaborations\nStrong analytical mindset for identifying and implementing process improvements","description_format":"text","description_chars":2154,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-09T11:47:19Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.542,"p_room":1,"age_days":0,"expected_fill_days":44,"reasons":["conf:1","agency","velocity","win:early","comp:brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/symphoni-hr-batch-operations-lead","json_url":"https://alion.io/job/symphoni-hr-batch-operations-lead.json","meta":{"generated_at":"2026-10-12T01:38:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2033,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3800108},"rest":"https://alion.io/mcp/rest/get_company?id=3800108"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsymphoni-hr-batch-operations-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsymphoni-hr-batch-operations-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsymphoni-hr-batch-operations-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/symphoni-hr-batch-operations-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsymphoni-hr-batch-operations-lead"}]}