{"id":2921821,"url":"https://alion.io/job/symphoni-hr-change-management-analyst","title":"Change Management Analyst","company":{"id":3800108,"name":"Symphoni HR","domain":"symphonihr.com","url":"https://alion.io/company/symphoni-hr","size_band":"201-500","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"A","score":100,"open_postings":27,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":45,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8000,"max_usd":19000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false},{"name":"ITIL","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-14T00:00:00Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-25T19:53:32Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"This role sits within the Operations Shared Services division, focusing on the end-to-end change lifecycle for asset transfer and remittance processes. You will act as a critical bridge between business stakeholders and technical teams, driving process optimization, automation, and risk-mitigated deployment of operational changes.\nOur client is a leading global financial services institution with a strong presence in international markets. They are committed to operational excellence and innovation, leveraging advanced technology to deliver seamless banking solutions to their global client base.\nResponsibilities\nManage the end-to-end change lifecycle including categorization, prioritization, and tracking of JIRA tickets.\nDevelop and maintain comprehensive Business Requirements Documents (BRDs) within Confluence.\nConduct thorough change risk and complexity assessments to support Change Advisory Board (CAB) meetings.\nDesign and execute User Acceptance Testing (UAT) plans, including test scenario creation and defect management.\nCoordinate with IT operations to develop detailed implementation plans and ensure successful deployment.\nIdentify process inefficiencies and implement automation solutions using AI-powered tools and RPA.\nServe as the primary liaison between business stakeholders, development teams, and QA to ensure alignment on project deliverables.\nRequirements\n2-6 years of professional experience in change management or business analysis within the financial services sector.\nProficiency in JIRA and Confluence for project tracking and documentation.\nStrong understanding of UAT planning, execution, and defect management using tools like Zephyr.\nExperience with process improvement methodologies such as Lean or Six Sigma.\nFamiliarity with ITIL frameworks and ServiceNow for change management.\nProven ability to manage stakeholders and bridge the gap between business requirements and technical implementation.\nAdvanced proficiency in MS Excel for data analysis and reporting.\nExperience with RPA and AI-powered workflow tools is highly desirable.\nSkills\nChange Management, Business Analysis, JIRA, Confluence, UAT Planning, Process Improvement, BRD Documentation, Stakeholder Management, RPA, AI-powered workflow tools, ITIL, Lean, Six Sigma, Zephyr, ServiceNow, MS Excel","description_format":"text","description_chars":2303,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-20T12:13:17Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.54,"p_room":1,"age_days":11,"expected_fill_days":45,"reasons":["conf:4","agency","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/symphoni-hr-change-management-analyst","json_url":"https://alion.io/job/symphoni-hr-change-management-analyst.json","meta":{"generated_at":"2026-10-25T23:41:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33485,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3800108},"rest":"https://alion.io/mcp/rest/get_company?id=3800108"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsymphoni-hr-change-management-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsymphoni-hr-change-management-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsymphoni-hr-change-management-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/symphoni-hr-change-management-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsymphoni-hr-change-management-analyst"}]}