{"id":3738902,"url":"https://alion.io/job/symphoni-hr-customer-journey-software-engineer","title":"Customer Journey Software Engineer","company":{"id":3800108,"name":"Symphoni HR","domain":"symphonihr.com","url":"https://alion.io/company/symphoni-hr","size_band":"201-500","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"A","score":93,"open_postings":41,"ghost_share":0,"stale_share":0,"repost_share":0.488,"time_to_fill_p50_days":45,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ansible","optional":false},{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"Datadog","optional":false},{"name":"Docker","optional":false},{"name":"GCP","optional":false},{"name":"GitLab","optional":false},{"name":"Helm","optional":false},{"name":"JavaScript","optional":false},{"name":"Kubernetes","optional":false},{"name":"React.js","optional":false},{"name":"Rest API","optional":false},{"name":"Terraform","optional":false},{"name":"TypeScript","optional":false}],"status":"live","first_seen_at":"2026-11-04T11:03:49Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-05T04:17:49Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"This Assistant Vice President level role focuses on designing, developing and delivering secure, scalable and resilient web applications that power customer journey solutions. You will combine hands-on engineering with technical oversight, project delivery ownership and leadership of a high-performing engineering team. The role is central to driving engineering excellence through modern architecture, automation, CI/CD and operational best practices.\nA leading global banking and financial services organisation with a large-scale digital footprint serving millions of customers worldwide. The company invests heavily in modern engineering, cloud-native platforms and secure digital experiences. Its culture emphasises integrity, service, excellence and continuous improvement.\nResponsibilities\nDesign, develop and deliver high-quality, scalable and performant software solutions using React, JavaScript/TypeScript and modern frameworks.\nLead solution design, code reviews and architecture governance to ensure maintainable, secure and well-tested code.\nBuild accessible, responsive web solutions and component libraries using Node-based build tooling.\nCollaborate with product owners, solution architects, security, platform and QA teams to define requirements and deliver integrated digital solutions.\nDrive adoption of CI/CD pipelines, automated testing, DevSecOps practices and release automation.\nMentor and coach engineers through feedback, performance management and career development planning.\nEnsure compliance with enterprise security, risk, governance and regulatory requirements.\nChampion observability, reliability engineering and operational excellence across the platform.\nRequirements\n8 to 18 years of professional software engineering experience, including building production services or distributed systems.\nStrong proficiency in React, JavaScript/TypeScript, HTML, CSS and Node-based tooling.\nHands-on experience with AWS, Google Cloud, Docker and Kubernetes.\nExperience designing and consuming RESTful APIs and managing integration contracts.\nWorking knowledge of authentication, authorization and identity management, including PING ID.\nExperience with DevOps tooling such as GitLab, Terraform, Ansible, Helm and Datadog.\nProficiency in Java and secure coding practices; understanding of application architecture and dependency management.\nProven ability to lead and develop engineering teams and communicate technical decisions clearly across teams and time zones.\nSkills\nReact, JavaScript, TypeScript, HTML, CSS, AWS, Docker, Kubernetes, Node-based build tooling, RESTful APIs, Authentication and authorization / identity management, Gitlab, Terraform, Ansible, Datadog, Helm, PING ID, Java, Google Cloud","description_format":"text","description_chars":2732,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-04T11:03:49Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.542,"p_room":1,"age_days":0,"expected_fill_days":45,"reasons":["conf:1","agency","velocity","win:early","comp:brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/symphoni-hr-customer-journey-software-engineer","json_url":"https://alion.io/job/symphoni-hr-customer-journey-software-engineer.json","meta":{"generated_at":"2026-11-05T07:50:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9880,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3800108},"rest":"https://alion.io/mcp/rest/get_company?id=3800108"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsymphoni-hr-customer-journey-software-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsymphoni-hr-customer-journey-software-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsymphoni-hr-customer-journey-software-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/symphoni-hr-customer-journey-software-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsymphoni-hr-customer-journey-software-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3738902}},{"tool":"search_jobs","arguments":{"company":"symphonihr.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3738902},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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