{"id":1472822,"url":"https://alion.io/job/symphoni-hr-devops-engineer-production-support","title":"DevOps Engineer - Production Support","company":{"id":3800108,"name":"Symphoni HR","domain":"symphonihr.com","url":"https://alion.io/company/symphoni-hr","size_band":"201-500","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15500,"max_usd":35000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":42},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"GCP","optional":false},{"name":"Grafana","optional":false},{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false}],"status":"live","first_seen_at":"2026-09-29T17:13:41Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-01T09:22:09Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"We are seeking a highly skilled DevOps Engineer to focus on production support and operational reliability. In this role, you will ensure the stability and efficiency of critical production environments by leveraging your technical expertise to resolve complex issues. You will act as a bridge between business stakeholders and engineering teams to streamline workflows and maintain high availability.\nOur client is a leading global provider of analytics and research services, serving the financial services industry. They are a large-scale organization known for their commitment to operational excellence and technological innovation. They foster a collaborative culture that values professional growth and high-impact contributions.\nResponsibilities\nManage end-to-end incident resolution and complex troubleshooting for production systems.\nAutomate repetitive support activities to enhance operational efficiency and reduce manual overhead.\nAct as a primary point of contact for coordinating between business stakeholders and technical engineering teams.\nMaintain high availability and performance standards for all supported applications.\nPerform root cause analysis to prevent recurring issues and improve system stability.\nImplement and manage CI/CD pipelines to support seamless deployment cycles.\nUtilize infrastructure-as-code practices to manage and scale production environments.\nRequirements\n5-9 years of professional experience in a DevOps, Application Support, or Production Support environment.\nStrong proficiency in Python scripting for automation and tool development.\nDemonstrated ability in complex troubleshooting and root cause analysis.\nSolid understanding of incident management lifecycles and ITIL best practices.\nExperience with cloud platforms such as AWS, Azure, or GCP.\nFamiliarity with monitoring and logging tools including ELK stack, Prometheus, or Grafana.\nExcellent communication skills to facilitate cross-functional collaboration.\nBachelor’s degree in Computer Science, Information Technology, or a related field.","description_format":"text","description_chars":2049,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-29T17:13:41Z"}],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.542,"p_room":1,"age_days":1,"expected_fill_days":47,"reasons":["conf:6","agency","velocity","win:early","comp:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/symphoni-hr-devops-engineer-production-support","json_url":"https://alion.io/job/symphoni-hr-devops-engineer-production-support.json","meta":{"generated_at":"2026-10-01T19:04:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1446,"day_limit":5000,"remaining_today":3554,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}