{"id":1428503,"url":"https://alion.io/job/symphoni-hr-production-operations-engineer","title":"Production Operations Engineer","company":{"id":3800108,"name":"Symphoni HR","domain":"symphonihr.com","url":"https://alion.io/company/symphoni-hr","size_band":"201-500","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"GCP","optional":false},{"name":"PowerShell","optional":false},{"name":"Splunk","optional":false}],"status":"live","first_seen_at":"2026-09-28T00:00:00Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T11:50:43Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"As a Production Operations Engineer, you will be responsible for monitoring and maintaining critical technology infrastructure to ensure high availability and performance. You will resolve complex technical issues, implement automation to drive efficiency, and contribute to the resiliency of the firm's digital environment. This role offers the opportunity to work in a hybrid capacity within a fast-paced, collaborative team environment.\nOur client is a leading global financial services institution with a significant presence in the banking sector. They are committed to driving innovation through technology and maintaining a robust, secure digital infrastructure to serve a diverse international customer base. The organization fosters a culture of excellence, integrity, and continuous professional development.\nResponsibilities\nProvide advanced technical support to resolve complex infrastructure issues and minimize operational disruption.\nExecute preventative maintenance tasks on hardware and software systems to ensure optimal performance.\nDevelop and maintain a comprehensive knowledge base for troubleshooting, self-service, and team knowledge sharing.\nAnalyze system logs and error reports to identify root causes and implement effective technical resolutions.\nDrive automation initiatives to enhance monitoring, capacity management, and system stability.\nManage business continuity and cyber resiliency efforts to protect critical service operations.\nCollaborate with cross-functional teams to implement configuration changes and infrastructure upgrades.\nIdentify and remediate service-impacting risks through proactive monitoring and alerting.\nRequirements\nProven experience in managing and supporting Azure and M365 Tenant environments.\nStrong expertise in administering Exchange and Proofpoint email security solutions.\nProficiency in PowerShell scripting for task automation and system management.\nHands-on experience with Citrix cloud environments.\nFamiliarity with monitoring and backup tools such as Splunk, ESAAS, and Rubrik.\nKnowledge of Copilot, Cyber Resiliency, and Splunk Cloud.\nUnderstanding of GCP as a recovery platform.\nStrong communication and interpersonal skills to collaborate effectively across global teams.","description_format":"text","description_chars":2246,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-29T00:37:09Z"}],"visa":[],"liveness":{"score":50,"band":"ok","label":"Likely open","p_open":1,"p_active":0.5,"p_room":1,"age_days":15,"expected_fill_days":45,"reasons":["conf:2","agency","velocity","win:early","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/symphoni-hr-production-operations-engineer","json_url":"https://alion.io/job/symphoni-hr-production-operations-engineer.json","meta":{"generated_at":"2026-10-13T15:30:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23638,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3800108},"rest":"https://alion.io/mcp/rest/get_company?id=3800108"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsymphoni-hr-production-operations-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsymphoni-hr-production-operations-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsymphoni-hr-production-operations-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/symphoni-hr-production-operations-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsymphoni-hr-production-operations-engineer"}]}