{"id":1233881,"url":"https://alion.io/job/symphoni-hr-sales-support-manager","title":"Sales Support Manager","company":{"id":3800108,"name":"Symphoni HR","domain":"symphonihr.com","url":"https://alion.io/company/symphoni-hr","size_band":"201-500","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"A","score":100,"open_postings":34,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":45,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9500,"max_usd":28000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":44},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-09-18T00:00:00Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-22T13:50:45Z","board_verified":true,"closed_at":null,"days_open":34,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":34},"description":"The Sales Support Manager will oversee critical operational workflows and provide strategic support to the sales division. This role involves managing the end-to-end trade lifecycle, ensuring operational risk is mitigated, and driving process improvements through automation and data analytics. You will lead a team, fostering a culture of mentorship and high performance while managing key stakeholder relationships.\nOur client is a prominent global financial services institution with a strong presence in international markets. They are committed to excellence in banking operations and provide a dynamic, collaborative environment for professionals to grow their careers. The firm prides itself on its robust operational framework and its dedication to delivering high-quality service to a diverse global client base.\nResponsibilities\nManage and oversee the end-to-end trade lifecycle to ensure seamless operational execution.\nProvide strategic support to sales teams by leveraging deep knowledge of financial products and market conventions.\nIdentify and implement workflow automation initiatives to enhance operational efficiency.\nProactively manage operational risks and ensure compliance with internal and external standards.\nLead, mentor, and develop a high-performing team to meet organizational objectives.\nAnalyze complex data sets to provide actionable insights for business decision-making.\nAct as a primary point of contact for key stakeholders to resolve issues and streamline communication.\nUtilize advanced MS Excel and fintech tools to optimize reporting and data management processes.\nRequirements\n6-9 years of professional experience in financial services or banking operations.\nStrong understanding of financial products and market conventions.\nProven experience in trade lifecycle management and operational risk mitigation.\nAdvanced proficiency in MS Excel and experience with data analytics.\nDemonstrated ability in team leadership and mentoring junior staff.\nExcellent stakeholder management skills with the ability to influence across levels.\nExperience with workflow automation and modern fintech tools.\nStrong analytical and problem-solving capabilities.\nSkills\nFinancial products knowledge, Market conventions understanding, Advanced MS Excel, Analytical and problem-solving, Stakeholder management, Operational risk management, Trade lifecycle management, Workflow automation, Data analytics, Fintech tools, Team leadership, Mentoring","description_format":"text","description_chars":2465,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-25T15:44:01Z"}],"visa":[],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.509,"p_room":0.75,"age_days":34,"expected_fill_days":45,"reasons":["conf:5","agency","velocity","win:late","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/symphoni-hr-sales-support-manager","json_url":"https://alion.io/job/symphoni-hr-sales-support-manager.json","meta":{"generated_at":"2026-10-22T17:04:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17850,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3800108},"rest":"https://alion.io/mcp/rest/get_company?id=3800108"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsymphoni-hr-sales-support-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsymphoni-hr-sales-support-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsymphoni-hr-sales-support-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/symphoni-hr-sales-support-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsymphoni-hr-sales-support-manager"}]}