{"id":2102319,"url":"https://alion.io/job/symphoni-hr-salesforce-crm-data-analyst","title":"Salesforce CRM Data Analyst","company":{"id":3800108,"name":"Symphoni HR","domain":"symphonihr.com","url":"https://alion.io/company/symphoni-hr","size_band":"201-500","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"A","score":100,"open_postings":37,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":45,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-10-08T19:02:18Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-21T13:38:07Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"This role focuses on managing and optimizing Salesforce CRM data to drive strategic decision-making. You will be responsible for developing KPI dashboards, managing lead data, and ensuring high-quality reporting to support cross-functional stakeholders. The position requires a blend of technical proficiency in data tools and a strong understanding of customer analytics.\nOur client is a leading global provider of advanced technology and process intelligence solutions. They specialize in leveraging artificial intelligence to deliver measurable business outcomes for the world’s largest enterprises. With a culture rooted in active learning and client-centricity, they provide innovative solutions that transform modern business operations.\nResponsibilities\nDevelop and maintain comprehensive KPI dashboards to track sales and marketing performance.\nManage and optimize Salesforce CRM data, including lead management and data integrity.\nPerform advanced data analysis to identify market trends and customer behavior patterns.\nCollaborate with cross-functional teams to align data reporting with business objectives.\nUtilize Microsoft Power BI and Excel automation to streamline reporting processes.\nProvide actionable insights to stakeholders based on customer analytics and market research.\nEnsure accurate data migration and management using Data Loader and other technical tools.\nRecommend process improvements to enhance CRM efficiency and data-driven decision-making.\nRequirements\nBachelor’s or Master’s degree in Business, Marketing, or a related field.\nProven experience in Salesforce CRM administration and data management.\nStrong proficiency in Microsoft Power BI and advanced Microsoft Excel automation.\nExpertise in customer analytics, lead management, and market analytics.\nDemonstrated ability in stakeholder management and cross-functional collaboration.\nProficiency in using Data Loader for complex data operations.\nExcellent communication skills with C2 level English proficiency.\nStrong analytical mindset with a focus on reporting and performance metrics.\nSkills\nCustomer Analytics, Customer Communications, Customer Relationship Management (CRM), Data Analysis, KPI Dashboards, Lead Management, Market Analytics, Microsoft Power Business Intelligence (PBI), Reporting, Salesforce (Software), Data Loader, Microsoft Excel Automation, Stakeholder Management","description_format":"text","description_chars":2377,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-08T19:02:18Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.541,"p_room":1,"age_days":12,"expected_fill_days":45,"reasons":["conf:2","agency","velocity","win:early","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/symphoni-hr-salesforce-crm-data-analyst","json_url":"https://alion.io/job/symphoni-hr-salesforce-crm-data-analyst.json","meta":{"generated_at":"2026-10-21T16:54:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23825,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3800108},"rest":"https://alion.io/mcp/rest/get_company?id=3800108"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsymphoni-hr-salesforce-crm-data-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsymphoni-hr-salesforce-crm-data-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsymphoni-hr-salesforce-crm-data-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/symphoni-hr-salesforce-crm-data-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsymphoni-hr-salesforce-crm-data-analyst"}]}