{"id":2170189,"url":"https://alion.io/job/symphoni-hr-senior-servicenow-developer","title":"Senior ServiceNow Developer","company":{"id":3800108,"name":"Symphoni HR","domain":"symphonihr.com","url":"https://alion.io/company/symphoni-hr","size_band":"201-500","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"A","score":100,"open_postings":31,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":44,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16500,"max_usd":39000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":63},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"Least Privilege","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-10-09T11:47:19Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-25T01:12:42Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"We are seeking a highly skilled Senior ServiceNow Developer to join our client's team, focusing on IT Operations Management (ITOM) and CMDB architecture. You will be responsible for designing, developing, and enhancing infrastructure discovery solutions while ensuring the accuracy and governance of the CMDB. This role offers the opportunity to work on complex integrations and automation workflows within a hybrid work environment.\nOur client is a leading global provider of computer software solutions, serving a diverse range of industries including BFSI and healthcare. They are known for their commitment to innovation and operational excellence, maintaining a fast-paced, collaborative environment that fosters professional growth. With a strong focus on digital transformation, they empower global enterprises to optimize their infrastructure and service management capabilities.\nResponsibilities\nDevelop and configure ServiceNow ITOM modules, specifically focusing on Service Mapping.\nCustomize Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer workflows.\nConfigure and maintain CMDB structure, including CI classes, relationships, reconciliation, and normalization rules.\nDevelop integrations using REST/SOAP APIs and Integration Hub to connect with cloud platforms and monitoring tools.\nEnsure CMDB data accuracy, governance, and compliance through robust data certification processes.\nImplement ACLs and security configurations following least-privilege principles.\nCollaborate with Infrastructure, Cloud, and Network teams to support architecture design and production troubleshooting.\nAutomate infrastructure provisioning and operational workflows to improve efficiency.\nRequirements\n6+ years of hands-on experience in ServiceNow development.\nStrong expertise in ServiceNow ITOM modules and CMDB architecture.\nProficiency in JavaScript, Glide APIs, and advanced ServiceNow scripting.\nSolid understanding of infrastructure environments, including both cloud and on-premise systems.\nExperience with Service Mapping and ITSM integrations.\nRelevant ServiceNow certifications such as CSA, CIS-Discovery, CIS-Service Mapping, or CIS-Event Management.\nExperience working within Agile or SAFe development environments.\nStrong analytical, problem-solving, and stakeholder management skills.\nQualifications\n6+ years of hands-on experience in ServiceNow development. Strong expertise in ServiceNow ITOM modules and CMDB architecture. Proficiency in JavaScript, Glide APIs, and advanced ServiceNow scripting. Solid understanding of infrastructure environments, including both cloud and on-premise systems. Experience with Service Mapping and ITSM integrations. Relevant ServiceNow certifications such as CSA, CIS-Discovery, CIS-Service Mapping, or CIS-Event Management. Experience working within Agile or SAFe development environments. Strong analytical, problem-solving, and stakeholder management skills.\nSkills\nServiceNow Development, ITOM, CMDB, JavaScript, Glide APIs, Service Mapping, Infrastructure environments, ServiceNow Certifications, CSA, Certified Implementation Specialist - Discovery, Certified Implementation Specialist - Service Mapping, Certified Implementation Specialist - Event Management, BFSI, Healthcare, ITSM, Agile, SAFe","description_format":"text","description_chars":3279,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-09T11:47:19Z"}],"visa":[],"liveness":{"score":53,"band":"ok","label":"Likely open","p_open":1,"p_active":0.528,"p_room":1,"age_days":14,"expected_fill_days":44,"reasons":["conf:4","agency","velocity","win:early","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/symphoni-hr-senior-servicenow-developer","json_url":"https://alion.io/job/symphoni-hr-senior-servicenow-developer.json","meta":{"generated_at":"2026-10-25T02:14:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3390,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3800108},"rest":"https://alion.io/mcp/rest/get_company?id=3800108"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsymphoni-hr-senior-servicenow-developer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsymphoni-hr-senior-servicenow-developer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsymphoni-hr-senior-servicenow-developer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/symphoni-hr-senior-servicenow-developer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsymphoni-hr-senior-servicenow-developer"}]}