{"id":3005580,"url":"https://alion.io/job/symphoni-hr-team-leader-application-support","title":"Team Leader - Application Support","company":{"id":3800108,"name":"Symphoni HR","domain":"symphonihr.com","url":"https://alion.io/company/symphoni-hr","size_band":"201-500","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"A","score":93,"open_postings":41,"ghost_share":0,"stale_share":0,"repost_share":0.488,"time_to_fill_p50_days":45,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Support","role_family":"Support","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"Db2","optional":false},{"name":"Incident Management","optional":false},{"name":"JavaScript","optional":false},{"name":"Jenkins","optional":false},{"name":"Linux","optional":false},{"name":"MS SQL","optional":false},{"name":"Oracle","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Spring MVC","optional":false},{"name":"Java","optional":true}],"status":"live","first_seen_at":"2026-10-21T13:38:07Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-31T05:57:24Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"The Team Leader will lead an application support team responsible for keeping Java-based enterprise applications, including ECM and BPM platforms, stable and performant in production. The role involves managing incidents, driving client communication, performing deployments and performance tuning, and producing root cause analysis reports. This is a hybrid position based in Bengaluru.\nA leading global computer software company with a strong presence in enterprise technology. The organisation builds and supports mission-critical applications used by large enterprises worldwide, with a culture centred on innovation, collaboration and continuous learning.\nResponsibilities\nLead and coordinate an application support team responsible for Java and J2EE enterprise applications\nManage incident resolution through the ticketing system and ensure timely escalation and closure\nSupport deployment, troubleshooting and performance tuning of Java applications on application servers\nManage and maintain application servers such as Weblogic, JBoss or WAS, including installation and configuration\nDrive client calls and communication, providing technical support and updates on production issues\nCompile technical root cause analysis (RCA) reports and drive preventive actions\nSupport ECM systems such as Alfresco, FileNet or Documentum after go-live\nCoordinate DevOps and CI/CD activities using Jenkins and AWS cloud environments\nRequirements\nMinimum 10+ years of experience supporting Java-based applications\nHands-on experience with ECM systems such as Alfresco, FileNet or Documentum\nExperience supporting web applications built on Java, J2EE and Spring MVC\nExperience managing application servers and troubleshooting applications within them\nExperience in incident management using a ticketing system\nKnowledge of DevOps, Jenkins and AWS cloud; exposure to cloud-based microservices is an advantage\nStrong written and verbal communication skills and ability to lead client discussions\nWillingness to travel for short and long term assignments and to work long hours when required\nSkills\nJava, J2EE, Spring MVC, ECM systems (Alfresco, FileNet or Documentum), Application server management, Incident management with ticketing system, Deployment and troubleshooting of Java applications in application servers, Cloud-based microservices, DevOps, Jenkins, AWS Cloud, Enterprise application server and database installation/configuration, Oracle BPM / IBM BPM or other BPM engine, Weblogic / JBoss / WAS or other application server, OOP concepts, JavaScript, JSON data processing, Database tuning (DB2, Oracle, PostgreSQL, MS SQL), Basic Linux commands","description_format":"text","description_chars":2648,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-21T13:38:07Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.541,"p_room":1,"age_days":9,"expected_fill_days":45,"reasons":["conf:0","agency","velocity","win:early","comp:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/symphoni-hr-team-leader-application-support","json_url":"https://alion.io/job/symphoni-hr-team-leader-application-support.json","meta":{"generated_at":"2026-10-31T08:53:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13373,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3800108},"rest":"https://alion.io/mcp/rest/get_company?id=3800108"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsymphoni-hr-team-leader-application-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsymphoni-hr-team-leader-application-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsymphoni-hr-team-leader-application-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/symphoni-hr-team-leader-application-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsymphoni-hr-team-leader-application-support"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3005580}},{"tool":"search_jobs","arguments":{"company":"symphonihr.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3005580},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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