{"id":4306702,"url":"https://alion.io/job/symphoni-hr-technical-service-engineer-powder-coating","title":"Technical Service Engineer - Powder Coating","company":{"id":3800108,"name":"Symphoni HR","domain":"symphonihr.com","url":"https://alion.io/company/symphoni-hr","size_band":"201-500","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"A","score":93,"open_postings":43,"ghost_share":0,"stale_share":0,"repost_share":0.465,"time_to_fill_p50_days":45,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false}],"status":"live","first_seen_at":"2026-11-14T08:19:53Z","employer_posted_date":"2026-11-14","last_verified_at":"2026-11-14T16:08:23Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"The Technical Service Engineer - Powder Coating will act as the primary technical point of contact for powder coating customers, applicators and internal sales teams in Bengaluru. The role combines hands-on technical support, complaint resolution, product trials and documentation with training and knowledge sharing to help customers achieve consistent, high-quality finishes.\nOur client is a leading global manufacturer in the chemical industry, serving customers worldwide with high-performance coatings and protective solutions. The organisation is known for its strong technical expertise, innovation-led culture and commitment to quality and customer success.\nResponsibilities\nProvide technical service and on-site support to powder coating customers and applicators\nSupport sales teams with technical documentation, product information and application guidance\nInvestigate customer complaints and perform root cause analysis with corrective and preventive actions\nConduct technical training sessions and audits at applicator plants to ensure process compliance\nPlan and execute product development trials and report results to R&D and technical teams\nPrepare Inspection and Test Plans (ITP) and technical agreements for customers\nMentor junior team members and share technical knowledge across the team\nDeliver presentations on powder coating applications, products and technical solutions to customers\nRequirements\n2 to 10 years of experience in technical service, technical support or application engineering within powder coatings or a related industry\nStrong working knowledge of powder coatings application processes and surface preparation\nProven experience in complaint investigation and root cause analysis\nAbility to prepare technical documentation, ITPs and technical agreements\nExperience delivering technical training and conducting plant audits\nExcellent presentation and communication skills in English\nWillingness to work from office in Bengaluru and travel to customer sites as required\nEngineering or chemistry degree (Bachelor's or higher) or equivalent qualification\nSkills\nTechnical service / technical support, Sales support and technical documentation, Complaint investigation and root cause analysis, Powder coatings application knowledge, Technical training and applicator plant audits, Presentation skills, Mentoring and knowledge sharing, Product development trials, Inspection and Test Plan (ITP) and technical agreement 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