{"id":3008330,"url":"https://alion.io/job/synack-senior-technical-account-manager-penetration-testing","title":"Senior Technical Account Manager (Penetration Testing)","company":{"id":38833,"name":"Synack","domain":"synack.net","url":"https://alion.io/company/synack","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"C","score":67,"open_postings":11,"ghost_share":0.545,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":110000,"max":140000,"currency":"USD","period":"year","gross":null,"usd_annual":140000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Python","optional":false},{"name":"Red Teaming","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-21T13:05:24Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-24T07:27:11Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":2},"description":"NetSPI+Synack is a leader in offensive security, combining elite human expertise with agentic AI to help organizations identify, validate, prioritize, and remediate exploitable risk across their entire attack surface. Its platform delivers expert-validated testing in depth, continuously, or on demand, from pre-production code to live production environments, so security teams can separate vulnerability noise from real risk, including the growing threat of AI-driven attacks. With global reach and more than 13 million hours of real-world offensive testing experience, NetSPI+Synack serves many of the world's largest enterprises and government organizations with one ambition: nothing left to exploit.\nWe are looking for individuals with a collaborative, innovative, and customer-first mindset to join our team. Learn more about our award-winning workplace culture and get to know our A-Team at www.netspi.com/careers and www.synack.com/careers.\nThe Senior Technical Account Manager (TAM) serves as a technical advisor and advocate, helping our customers achieve maximum value from our product and services. \nYou will have a deep understanding of penetration testing attack surfaces and a knack for developing unique solutions that align to customer goals. Your technical knowledge and client-focused approach enable you to scope and monitor penetration tests executed by our Synack Red Team (SRT). The Senior TAM partners with customers to ensure health and quality of engagements, as well as identify and articulate how our solutions can enhance their overall strategic security testing goals. \nThe ideal candidate will have experience in the cyber security industry, a consultative approach to working with customer stakeholders and a passion for customer advocacy. Sounds interesting? Keep reading...\nPlease note: We can only hire U.S. citizens for this position due to Federal Government contract requirements. \nHere’s what you'll do\nDevelop the scope and rules of engagement of penetration tests, and direct researchers to effective testing\nUse your consultative communication skills to gather requirements, understand customer needs, and influence internal/external stakeholders\nPartner with internal teams to determine, develop, and analyze the client’s assets, such as:Their digital attack surface and value at risk\nTheir existing vulnerability programs, tools, and methods\nTheir security program, including requirements and goals\n\nWork independently and provide technical product expertise to build the appropriate solution for the client’s needs\nProvide technical SME expertise to internal stakeholders and the client on their strategic goals and testing requirements\nProactively review assessment health to provide technical findings, vulnerability details, and insights to improve overall test quality/outcomes and mitigate risk \nAssist customers in managing and optimizing their long-term pentesting programs, ensuring continuous security improvement and adaptability\nCollaborate with the account and CSM teams to address any areas of concern or opportunities to expand to retain and grow client accounts\nCollect and act on feedback from clients to continuously improve engagement and service offering \nResponsibility for any technical escalations that may arise during the engagement\nHere’s what you’ll need\nAt least 5-7 years of technical account management, technical project management, and/or customer success experience in the Cyber Security Industry or Technology Industry\nExperience with vulnerability discovery management, risk management frameworks and associated business workflows, and remediation\nExperience with scripting languages (e.g. Python, Bash, Basic SQL) and developing scripted solutions to problems\nA knack for explaining technical concepts to a non-technical audience\nRelevant industry certifications in cybersecurity and/or security management such as, Security+, CISSP, CISA\nExcellent time management, multi-tasking, and prioritization skills as well as the ability to manage multiple concurrent projects\nCustomer-centric mindset with a focus on delivering value\nProactive and solution-oriented approach to addressing client challenges\nAbility to think strategically and provide innovative solutions\nExcellent verbal and written communication skills\nCandidates must be US citizens\nReady to join us?\nSynack is committed to embracing diversity. Our people are our strength. Each addition to our team is an opportunity to grow and diversify our ideas, experiences, and viewpoints. Synack strives to be inclusive of all people. \nAs a candidate, Synack cares about your privacy. Please view our candidate privacy policy here.\nThis position has responsibility to ensure Synack’s security and privacy posture is maintained.\n$110,000 - $140,000 a year. \nThe range listed represents a reasonable estimate of the on target earnings for this role based on national salary averages. Salary offered to a successful candidate is determined by a combination of factors including location, level, relevant experience, role related education and skills. The compensation package for this position may also include equity and benefits. \nFor more details about our benefits, please see here. Then for the Employer code, enter: synack","description_format":"text","description_chars":5259,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":true,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Penetration Testing","Information Security","Application Security","Vulnerability Management"],"lifecycle":[{"event":"open","at":"2026-10-21T14:37:02Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":2,"expected_fill_days":29,"reasons":["conf:2","stale_co","win:early"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":140000,"is_top_pay":false},"html_url":"https://alion.io/job/synack-senior-technical-account-manager-penetration-testing","json_url":"https://alion.io/job/synack-senior-technical-account-manager-penetration-testing.json","meta":{"generated_at":"2026-10-24T07:36:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11194,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":38833},"rest":"https://alion.io/mcp/rest/get_company?id=38833"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsynack-senior-technical-account-manager-penetration-testing"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsynack-senior-technical-account-manager-penetration-testing"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsynack-senior-technical-account-manager-penetration-testing"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/synack-senior-technical-account-manager-penetration-testing\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsynack-senior-technical-account-manager-penetration-testing"}]}