{"id":3361110,"url":"https://alion.io/job/synapse-health-senior-qa-engineer","title":"Senior QA Engineer","company":{"id":4427919,"name":"Synapse Health","domain":"synapsehealth.com","url":"https://alion.io/company/synapse-health","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"QA","role_family":"QA","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":110000,"max":125000,"currency":"USD","period":"year","gross":null,"usd_annual":125000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Azure","optional":false},{"name":"Azure DevOps","optional":false},{"name":"C#","optional":false},{"name":"CI/CD","optional":false},{"name":"Cypress","optional":false},{"name":"Datadog","optional":false},{"name":"Docker","optional":false},{"name":"Dynatrace","optional":false},{"name":"Gatling","optional":false},{"name":"GitHub Actions","optional":false},{"name":"GitLab CI","optional":false},{"name":"Java","optional":false},{"name":"Jenkins","optional":false},{"name":"Jira","optional":false},{"name":"JMeter","optional":false},{"name":"Kubernetes","optional":false},{"name":"Locust","optional":false},{"name":"New Relic","optional":false},{"name":"Playwright","optional":false},{"name":"Shift-Left Security","optional":false},{"name":"TestRail","optional":false},{"name":"Verification & Validation","optional":false}],"status":"live","first_seen_at":"2026-10-27T20:55:41Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-09T08:34:09Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Who We Are: \nAt Synapse Health, we're streamlining the durable medical equipment (DME) process. We manage intake, documentation, routing, claims, billing, and patient support. Our model reshapes how DME is delivered and experienced. \nSince 2016, with decades of industry and leadership experience, we've delivered tech-based solutions that help our partners to modernize operations, improve coordination, and reduce administrative burdens. By taking on operational and financial complexity, we're redefining how DME works for providers, prescribers, and patients. We are proud to offer work that matters, on a mission that matters. \nLearn more at SynapseHealth.com and on Synapse Health’s LinkedIn. \nWhat We Need: \nThe Sr. QA Engineer reports to the Sr. QA Manager and plays a key role in advancing the quality, reliability, and scalability of Synapse Health’s software platform. \nThis role is ideal for an experienced quality engineering professional with deep expertise in automation and a strong perspective on modern QA practices. You will design and evolve automation frameworks, implement robust automated test suites, and partner closely with Engineering and Product teams to embed quality throughout the software development lifecycle. \nBeyond hands-on automation, this role takes a holistic approach to quality. You will help balance prevention and detection, influence testing standards, and shape how quality engineering is practiced across the organization within a fast-moving Agile environment. \nWhat You Will Do: \nDesign, develop, and maintain scalable test automation frameworks and reusable component libraries. \nBuild and maintain automated test suites using cloud-based automation platforms such as Test Sigma. \nDevelop end-to-end integration tests using Playwright or similar modern frameworks (C#, Java, or equivalent). \nDefine and implement automation strategies aligned with product architecture, delivery timelines, and risk profiles. \nPartner with engineers and product managers to ensure requirements are testable and properly validated from design through release. \nCreate shared testing utilities, libraries, and helper functions that accelerate test development across teams. \nIntegrate automated testing into CI/CD pipelines to enable fast and reliable feedback. \nMonitor test reliability and reduce flakiness to maintain a trustworthy automated test signal. \nAnalyze test results to identify defects, performance issues, coverage gaps, and systemic quality risks. \nCollaborate with development teams to triage, troubleshoot, and resolve defects efficiently. \nConduct risk-based test planning to prioritize testing across critical user journeys and system components. \nAdvocate for modern QA practices including shift-left testing and continuous quality improvement. \nCommunicate test results, quality risks, and technical insights clearly to both technical and non-technical stakeholders. \nAdapt quickly to evolving priorities while maintaining a high standard for quality and reliability. \nWhat You Have: \nAt Synapse Health, we’ve intentionally built a culture rooted in kindness, collaboration, and creativity, qualities we consider essential for every team member. Additional requirements include: \n8+ years of professional software testing experience with strong expertise in automation. \nHands-on automation experience using C#, Java, or similar languages and modern frameworks such as Playwright or Cypress. \nExperience building maintainable automation architectures using patterns such as Page Object Model (POM), data-driven, or hybrid frameworks. \nExperience integrating automated test suites into CI/CD pipelines (Azure DevOps, Jenkins, GitHub Actions, GitLab CI, or similar). \nStrong understanding of software testing principles including verification and validation, defect management, and risk-based testing. \nExperience developing mocks, stubs, or service simulators to enable isolated testing. \nFamiliarity with containerized environments and test execution in platforms such as Docker or Kubernetes. \nExperience using observability and monitoring tools (Datadog, New Relic, Dynatrace, Azure Monitor, or similar) to support performance analysis and troubleshooting. \nProficiency with test management and defect tracking tools such as Azure DevOps, Jira, TestRail, or similar. \nStrong communication skills with the ability to translate technical quality issues into clear business insights. \nProven ability to collaborate effectively across engineering, product, and operations teams. \nWhat Sets You Apart: \nDeep expertise in modern automation frameworks and the ability to adapt tooling to evolving organizational needs. \nStrategic thinking about quality engineering beyond individual test cases. \nA strong quality-first mindset focused on prevention, observability, and early defect detection. \nComfort working in fast-moving environments with evolving tools and technologies. \nExperience in healthcare or other regulated industries. \nExperience designing and executing performance testing using tools such as JMeter, Gatling, Locust, or Azure Load Testing. \nAbility to define performance benchmarks, SLAs, and acceptance criteria with engineering and product teams. \nExperience analyzing load testing results to identify system bottlenecks, latency issues, and scalability limitations. \nCompensation: \nThe base salary range for this position is $110,000 - $125,000+ annually. This range reflects the anticipated compensation at the time of posting. Final compensation will be based on factors such as relevant experience, demonstrated skills, internal equity, and prevailing market conditions. Compensation discussions are encouraged throughout the hiring process. \nWhat Sets Us Apart: \nWork is a part of life, but at Synapse Health, we believe it should be meaningful and enjoyable. We’re committed to helping our team members thrive personally and professionally, which is why our benefits include: \nProfessional growth opportunities with compelling career paths \nHealthy work-life balance supported by flexible paid time off (PTO) \nComprehensive benefits package, including medical, dental, vision, STD & LTD insurance for full-time team members \n401(k) savings plan with employer matching contributions \nSynapse Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. \nSynapse Health, Inc will never request personal or sensitive information during the recruitment process. Please see our Careers Page for more information to protect yourself from scammers and to learn more about our recruitment process. \nPrivacy Policy","description_format":"text","description_chars":6876,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Growth opportunities"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Mobility & Assistive Devices","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-10-27T21:23:04Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":0.9,"age_days":12,"expected_fill_days":35,"reasons":["conf:2","velocity","win:mid"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":125000,"is_top_pay":true},"html_url":"https://alion.io/job/synapse-health-senior-qa-engineer","json_url":"https://alion.io/job/synapse-health-senior-qa-engineer.json","meta":{"generated_at":"2026-11-09T09:40:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9513,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4427919},"rest":"https://alion.io/mcp/rest/get_company?id=4427919"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsynapse-health-senior-qa-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsynapse-health-senior-qa-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsynapse-health-senior-qa-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/synapse-health-senior-qa-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsynapse-health-senior-qa-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3361110}},{"tool":"search_jobs","arguments":{"company":"synapsehealth.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3361110},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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