{"id":3499619,"url":"https://alion.io/job/synapxe-senior-systems-engineer-endpoint-security-cyber-operations-technology","title":"Senior Systems Engineer - Endpoint Security (Cyber Operations & Technology)","company":{"id":1834356,"name":"Synapxe","domain":"synapxe.sg","url":"https://alion.io/company/synapxe","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":74000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":35},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Service Desk","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-30T03:11:16Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-10-31T19:54:13Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Position Overview\nThe Senior System Engineer provides engineering and operational support for enterprise endpoint security services. The role is accountable for the administration, reliability, security, and continuous improvement of Antivirus and/or Next-Generation Antivirus (NGAV), ensuring endpoint coverage, policy compliance, platform stability, and timely response to security events.\nThis is a 2 year direct contract role.\nRole & Responsibilities\nOwn the day-to-day administration, availability, and performance of enterprise endpoint security platforms, including Antivirus and/or Next-Generation Antivirus (NGAV).\nConfigure and maintain prevention policies, host groups, exclusions, content updates, agent or sensor deployment, platform integrations, and role-based access in accordance with approved security standards.\nMonitor endpoint coverage, agent health, policy compliance, detection trends, and service performance; investigate gaps and drive corrective actions.\nProvide advanced troubleshooting and escalation support for malware detections, suspicious endpoint activity, agent failures, policy conflicts, and platform issues.\nLead or support security-event investigations, root-cause analysis, containment, remediation, recovery, and post-incident improvement activities.\nPlan and deliver platform upgrades, migrations, patching, version standardization, and technology refreshes with appropriate testing, change control, stakeholder communication, and rollback arrangements.\nSupport vulnerability remediation, security-control validation, audit evidence, risk assessments, exception reviews, and compliance activities.\nDevelop and maintain accurate standard operating procedures, technical designs, implementation plans, troubleshooting guides, operational checklists, and service reports.\nCollaborate with infrastructure, network, application, service desk, security operations, and vendor teams to resolve complex issues and deliver service improvements.\nAutomate deployment, monitoring, reporting, and operational activities using approved scripting and enterprise management tools where appropriate.\nProvide technical guidance, peer review, knowledge transfer, and mentoring to engineers and operational support teams.\nParticipate in scheduled maintenance, on-call support, and major incident response when required.\nRequirements\nDiploma or bachelor’s degree in Information Technology, Computer Science, Cybersecurity, Engineering, or a related discipline.\nThree to five years of hands-on experience in endpoint security, including the administration and operational support of Antivirus and/or Next-Generation Antivirus (NGAV) in a medium-to-large enterprise environment.\nProven experience in endpoint agent or sensor deployment, policy configuration, upgrades, health monitoring, troubleshooting, alert investigation, and incident remediation.\nStrong working knowledge of Windows client and server operating systems, Active Directory, Group Policy, networking fundamentals, and enterprise software deployment tools.\nPractical experience with IT service management processes, including incident, problem, change, request, and configuration management.\nDemonstrated ability to analyse complex technical issues, assess operational and security risks, and coordinate resolution across technical teams, business stakeholders, and service providers.\nStrong written and verbal communication skills, with the ability to produce clear technical documentation and management updates.\nApply Now\nNOTE: It only takes a few minutes to apply for a meaningful career in HealthTech - GO FOR IT!!","description_format":"text","description_chars":3605,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Endpoint Security","Vulnerability Management","IT Consulting & Digital Transformation","Health Data & Interoperability"],"lifecycle":[{"event":"open","at":"2026-10-30T03:11:16Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":39,"reasons":["conf:10","velocity","win:early","comp:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/synapxe-senior-systems-engineer-endpoint-security-cyber-operations-technology","json_url":"https://alion.io/job/synapxe-senior-systems-engineer-endpoint-security-cyber-operations-technology.json","meta":{"generated_at":"2026-11-02T01:08:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1742,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1834356},"rest":"https://alion.io/mcp/rest/get_company?id=1834356"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsynapxe-senior-systems-engineer-endpoint-security-cyber-operations-technology"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsynapxe-senior-systems-engineer-endpoint-security-cyber-operations-technology"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsynapxe-senior-systems-engineer-endpoint-security-cyber-operations-technology"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/synapxe-senior-systems-engineer-endpoint-security-cyber-operations-technology\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsynapxe-senior-systems-engineer-endpoint-security-cyber-operations-technology"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3499619}},{"tool":"search_jobs","arguments":{"company":"synapxe.sg","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3499619},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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