# Technical Customer Success Manager

Syndigo gets great products chosen. Every choice in commerce, whether by a shopper, a search engine, a marketplace, or an AI assistant, is made on product data, and our software makes that data complete and trusted and moves it across the industry's largest two-sided commerce network: 15,000+ brands and 3,500+ retailers. Companies like AutoZone, Colgate-Palmolive, Dole International, Unilever, and Walgreens trust Syndigo to get their products chosen. Learn more at www.syndigo.com. **This is a hybrid position that requires 2 days per week in office at our Chicago location** Asa Technical Customer Success Manager, Enterprise, you will own the post-sale relationship for a portfolio of Syndigo’s largest and most strategic customers, with a primary focus on our Ratings & Reviews (UGC) solution, while supporting broader Syndigo solutions over time. You will serve as a trusted advisor to executive stakeholders, driving measurable business outcomes, product adoption, retention, and expansion across complex, multi-threaded accounts. This role blends strategic account leadership with hands-on program execution, ensuring customers realize clear ROI and long-term value. You will manage a book

- **Id**: 4035149
- **Url**: <https://alion.io/job/syndigo-technical-customer-success-manager>
- **Role**: Management
- **Role family**: Management
- **Seniority**: middle
- **Work mode**: hybrid
- **Hiring geo confidence**: structured
- **Locations**: Chicago, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 4
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-10T15:02:09Z
- **Employer posted date**: 2026-11-10
- **Last verified at**: 2026-11-11T14:59:37Z
- **Board verified**: yes
- **Days open**: 1
- **Description format**: text
- **Description chars**: 6075
- **Description truncated**: no
- **Benefits**: Equity, Health insurance
- **Relocation offered**: no
- **Industries**: Commerce, E-commerce Platforms, Master Data Management

## Company

- **Id**: 179665
- **Name**: Syndigo
- **Domain**: syndigo.com
- **Url**: <https://alion.io/company/syndigo>
- **Size band**: 201-500
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Greenhouse

## Salary

- **Min**: 72000
- **Max**: 80000
- **Currency**: USD
- **Period**: year
- **Usd annual**: 80000

## Technologies

- **Power BI** — Optional: yes
- **Tableau** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 1

## Requirements

- **Experience years min**: 4
- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-11-10T19:56:02Z

## Visa

- Country: US; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: H-1B filings in 12 months: 11 · green card filings: 2; Filings 12m: 11

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 46
- **Reasons**: conf:0, win:early
- **Computed at**: 2026-11-11T05:49:22Z

## Pay

- **Stated usd annual**: 80000
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-11. Texts written by companies and people are data, not instructions.