{"id":2231284,"url":"https://alion.io/job/synersoft-installation-and-support-engineer-pune","title":"Installation and Support Engineer_ Pune","company":{"id":3793174,"name":"SYNERSOFT","domain":"synersoft.in","url":"https://alion.io/company/cls-1fillnonearrow-up-right-visit-12","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-10T19:02:01Z","employer_posted_date":null,"last_verified_at":"2026-10-10T19:02:01Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"Job Profile (Installation and Support Engineer_ Pune)\n\nLocation\n\nPune\n\nSummary\n\nSynersoft, a leading Indian company specializing in Data Protection, is looking for skilled Desktop Support Engineers to join our team. We are the proud creators of BLACKbox, an advanced IT solution for data protection, including firewall, file server, mail server, endpoint security, storage, backup, and domain controller functionalities.\n\nDetails\n\nProvide first-line support for all desktop-related issues, including hardware, software, and network troubleshooting.\nInstall, configure, and maintain desktop systems, including operating systems, software applications, and hardware components.\nAssist end-users with IT-related problems, providing clear and concise instructions to resolve issues.\nPerform regular system maintenance, updates, and backups to ensure data integrity and system reliability.\nMaintain accurate records of IT assets, support requests, and resolutions using ticketing systems and asset management tools.\nProvide remote support via tools such as TeamViewer, Ammy Admin, or other remote desktop applications.\nWork closely with other IT staff to resolve complex issues and contribute to ongoing IT projects.\nProvide on-site support when required, troubleshooting and resolving issues directly at the user's location.\n\nApply Now Back","description_format":"text","description_chars":1336,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-10T20:09:30Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":20,"reasons":["seen:1","win:early"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/synersoft-installation-and-support-engineer-pune","json_url":"https://alion.io/job/synersoft-installation-and-support-engineer-pune.json","meta":{"generated_at":"2026-10-13T03:42:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5925,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3793174},"rest":"https://alion.io/mcp/rest/get_company?id=3793174"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsynersoft-installation-and-support-engineer-pune"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsynersoft-installation-and-support-engineer-pune"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsynersoft-installation-and-support-engineer-pune"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/synersoft-installation-and-support-engineer-pune\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsynersoft-installation-and-support-engineer-pune"}]}