{"id":853025,"url":"https://alion.io/job/synology-key-account-manager-balkans-mfd","title":"Key Account Manager Balkans (m/f/d)","company":{"id":62221,"name":"Synology","domain":"synology.com","url":"https://alion.io/company/synology","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Personio","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-04T10:26:17Z","employer_posted_date":"2026-08-04","last_verified_at":"2026-10-20T06:00:01Z","board_verified":true,"closed_at":null,"days_open":77,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":77},"description":"Build a better world with data\nWe are looking for an ambitious and customer-oriented Key Account Manager to drive growth in the Balkan market. This role combines strategic account management with business development: building strong customer and partner relationships, identifying new opportunities, and developing sustainable revenue growth.\nYour mission\nDevelop and manage strategic customer accounts in the Balkan region\n\nIdentify, qualify, and develop new business opportunities across target markets and customer segments\n\nBuild and maintain strong relationships with key decision-makers, partners, distributors, and channel contacts\n\nCreate and execute account plans and business-development strategies to achieve sales targets\n\nLead commercial discussions, prepare quotations and proposals, negotiate terms, and close deals\n\nManage the sales pipeline, forecasts, and opportunity reporting accurately and proactively\n\nCoordinate sales activities with the German office, Account Management, Solution Engineering, distributors, and channel partners\n\nSupport partner recruitment, enablement, and joint go-to-market activities where appropriate\n\nRepresent the company at customer meetings, partner events, industry events, and trade shows\n\nMonitor market developments, customer needs, competitor activity, and emerging business opportunities\n\nEnsure a high level of customer satisfaction and support long-term account growth\n\nYour profile\nAt least 3-5 years of experience in key account management, business development, B2B sales, or a comparable commercial role within the IT or technology sector\n\nProven track record of developing new business and achieving sales targets\n\nExperience selling technical products, IT infrastructure, software, storage, networking, cloud, or related technology solutions is highly desirable\n\nStrong understanding of consultative and solution-based sales approaches\n\nAbility to build trusted, long-term relationships with customers, partners, and internal stakeholders\n\nExcellent negotiation, communication, and presentation skills\n\nCommercially minded, target-driven, proactive, and able to manage multiple opportunities independently\n\nComfortable working with technical colleagues and able to understand and communicate the business value of technical solutions\n\nStrong strategic mindset, initiative, and ability to identify market potential\n\nFluent Bulgarian or Romanian and English, both written and spoken\n\nFriendly, confident, and professional team player with a high level of self-responsibility\n\nBased in Sofia or Timisoara, with a valid driving licence and own vehicle for customer visits throughout the country (compensation package will be presented)\n\nWhat we offer\nA Culture of Ownership: We trust you to be the expert. You'll be given the responsibility to match your freedom.\n\nWork with Products You Can Believe In: We're a leader in our category, making technology that people genuinely love to use.\n\nCompetitive Compensation: We offer a fixed salary plus a performance-based bonus that directly rewards your results.\n\nVibrant Team Culture: Join a supportive, tech-passionate team. We invest in our culture through regular team-building events, company gatherings, and a collaborative environment.\n\nFull-time employment contract via our EOR partner","description_format":"text","description_chars":3298,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Romanian","level":"Advanced (C1)","optional":false},{"language":"Bulgarian","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Enterprise Storage Systems","Backup & Disaster Recovery"],"lifecycle":[{"event":"open","at":"2026-09-13T04:41:26Z"}],"visa":[],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.691,"p_room":0.44,"age_days":76,"expected_fill_days":52,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/synology-key-account-manager-balkans-mfd","json_url":"https://alion.io/job/synology-key-account-manager-balkans-mfd.json","meta":{"generated_at":"2026-10-20T22:11:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25939,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":62221},"rest":"https://alion.io/mcp/rest/get_company?id=62221"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsynology-key-account-manager-balkans-mfd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsynology-key-account-manager-balkans-mfd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsynology-key-account-manager-balkans-mfd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/synology-key-account-manager-balkans-mfd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsynology-key-account-manager-balkans-mfd"}]}