{"id":853035,"url":"https://alion.io/job/synology-solution-engineer-balkans-mwd","title":"Solution Engineer Balkans (m/w/d)","company":{"id":62221,"name":"Synology","domain":"synology.com","url":"https://alion.io/company/synology","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Personio","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-04T11:04:15Z","employer_posted_date":"2026-08-04","last_verified_at":"2026-10-17T01:13:29Z","board_verified":true,"closed_at":null,"days_open":73,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":73},"description":"Build a better world with data\nWe are looking for a customer-focused Solution Engineer who combines strong technical expertise with a commercial mindset. In this role, you will be a trusted technical advisor for customers, partners, and our sales organisation, helping to identify needs, design suitable solutions, and demonstrate the value of our products.\nYour mission\nAct as the technical pre-sales contact for prospective customers, business partners, and the sales team\n\nUnderstand customer requirements and translate them into compelling product and solution proposals\n\nPresent, demonstrate, and explain product capabilities, use cases, and technical benefits\n\nSupport on-site and remote customer meetings, workshops, proof of concepts, and project opportunities\n\nCollaborate with the our Key Account Managers based in the Balkan region, European office, distributor network, and channel partners on strategic sales activities\n\nPrepare and deliver technical training for business partners and customers\n\nSupport the preparation and execution of events, including technical setup and product demonstrations, independently or together with Marketing and Sales colleagues\n\nProvide technical input for sales opportunities, partner enablement, and go-to-market activities\n\nOffer occasional technical guidance to existing customers where needed, with a clear focus on enabling successful solution adoption rather than day-to-day support\n\nYour profile\nRelevant IT qualification and at least 3 years of experience in a technical pre-sales, solution engineering, technical consulting, or comparable customer-facing technical role\n\nStrong technical knowledge of networking, storage, NAS, virtualization, and video surveillance\n\nA natural ability to combine technical understanding with customer and business needs\n\nStrong presentation, communication, and consultative selling skills\n\nFluent Serbian and/or Hungarian as well as English, both written and spoken\n\nExperience working with customers, partners, or channel organizations, with a clear, confident, and target-oriented approach\n\nAbility to explain complex technical topics in an understandable and engaging way\n\nCreativity, flexibility, and a proactive problem-solving mindset\n\nHigh degree of self-responsibility, ownership, and strategic thinking\n\nFriendly, collaborative personality and strong team-player attitude\n\nBased in Novi Sad (Serbia) or close by, with a valid driving licence and own vehicle for customer visits throughout the country (compensation package will be presented)\n\nWhat we offer\nA Culture of Ownership: We trust you to be the expert. You'll be given the responsibility to match your freedom.\n\nWork with Products You Can Believe In: We're a leader in our category, making technology that people genuinely love to use.\n\nCompetitive Compensation: We offer a fixed salary plus a performance-based bonus that directly rewards your results.\n\nVibrant Team Culture: Join a supportive, tech-passionate team. We invest in our culture through regular team-building events, company gatherings, and a collaborative environment.\n\nFull-time employment contract via our EOR partner","description_format":"text","description_chars":3142,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Serbian","level":"Advanced (C1)","optional":false},{"language":"Hungarian","level":"Advanced (C1)","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Bosnia and Herzegovina","iso":"BA","kind":"region"},{"name":"Bulgaria","iso":"BG","kind":"region"},{"name":"Croatia","iso":"HR","kind":"region"},{"name":"Montenegro","iso":null,"kind":"region"},{"name":"Romania","iso":"RO","kind":"region"},{"name":"Serbia","iso":"RS","kind":"region"},{"name":"Albania","iso":"AL","kind":"region"},{"name":"Greece","iso":"GR","kind":"region"},{"name":"Kosovo","iso":null,"kind":"region"},{"name":"North Macedonia","iso":"MK","kind":"region"},{"name":"Slovenia","iso":"SI","kind":"region"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Enterprise Storage Systems","Backup & Disaster Recovery"],"lifecycle":[{"event":"open","at":"2026-09-13T04:41:26Z"}],"visa":[],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.673,"p_room":0.44,"age_days":72,"expected_fill_days":52,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/synology-solution-engineer-balkans-mwd","json_url":"https://alion.io/job/synology-solution-engineer-balkans-mwd.json","meta":{"generated_at":"2026-10-17T03:52:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5070,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":62221},"rest":"https://alion.io/mcp/rest/get_company?id=62221"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsynology-solution-engineer-balkans-mwd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsynology-solution-engineer-balkans-mwd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsynology-solution-engineer-balkans-mwd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/synology-solution-engineer-balkans-mwd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsynology-solution-engineer-balkans-mwd"}]}