{"id":3803451,"url":"https://alion.io/job/synoptek-senior-dynamics-365-crm-functional-consultant","title":"Senior Dynamics 365 CRM Functional Consultant","company":{"id":2777190,"name":"Synoptek","domain":"synoptek.com","url":"https://alion.io/company/synoptek","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ahmedabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T11:48:03Z","employer_posted_date":null,"last_verified_at":"2026-11-05T11:48:03Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Key Responsibilities :\n\n- Lead end-to-end functional requirement gathering, business process analysis and documentation for Dynamics 365 CRM implementations.\n\n- Drive fit-gap analysis and recommend appropriate CRM solutions aligned with business objectives and Microsoft best practices.\n\n- Lead functional solution design and configuration across Dynamics 365 Sales, Customer Service and Field Service.\n\n- Translate complex business requirements into functional specifications and coordinate with technical teams for implementation.\n\n- Drive data migration strategy, data mapping, validation and reconciliation activities.\n\n- Lead integration testing, functional testing and UAT activities to ensure solution quality.\n\n- Review functional design documents, test scenarios, process flows and implementation deliverables.\n\n- Conduct client workshops, solution walkthroughs, product demonstrations and stakeholder presentations.\n\n- Lead end-user training and change management activities to improve CRM adoption.\n\n- Manage functional issue resolution, escalations and post-go-live support.\n\n- Provide functional guidance and mentorship to junior consultants.\n\n- Identify opportunities for CRM optimization, process automation and continuous improvement.\n\n- Coordinate with project managers, developers, architects and business stakeholders to ensure successful delivery.\n\n- Ensure implementation activities are aligned with project timelines, quality standards and client expectations.\n\nRequired Skills & Qualifications :\n\n- 7+ years of experience in Microsoft Dynamics CRM - Dynamics 365 functional consulting.\n\n- Strong hands-on functional expertise in Dynamics 365 Sales.\n\n- Experience in Dynamics 365 Customer Service and Field Service modules.\n\n- Strong understanding of CRM architecture, business processes and functional capabilities.\n\n- Extensive experience in requirement gathering, fit-gap analysis and functional solution design.\n\n- Experience leading data migration planning, mapping, validation and reconciliation.\n\n- Strong knowledge of integration testing, UAT and implementation methodologies.\n\n- Experience preparing and reviewing functional design documents, process documentation and test scripts.\n\n- Proven experience conducting client workshops, demos and end-user training.\n\n- Strong client-facing and stakeholder management capabilities.\n\n- Experience leading functional workstreams and mentoring junior consultants.\n\n- Ability to independently manage functional deliverables across the implementation lifecycle\nSkills\nCRM, Functional Consultant, SAP Sales Cloud, SAP Field Service Management, MS Dynamics 365, MS Dynamics, Workflows, Dynamics 365 Field Service","description_format":"text","description_chars":2681,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Managed IT Services (MSP)"],"lifecycle":[{"event":"open","at":"2026-11-05T12:29:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":29,"reasons":["seen:0","win:early"],"computed_at":"2026-11-06T02:26:45Z"},"pay":null,"html_url":"https://alion.io/job/synoptek-senior-dynamics-365-crm-functional-consultant","json_url":"https://alion.io/job/synoptek-senior-dynamics-365-crm-functional-consultant.json","meta":{"generated_at":"2026-11-06T02:26:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4074,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2777190},"rest":"https://alion.io/mcp/rest/get_company?id=2777190"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsynoptek-senior-dynamics-365-crm-functional-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsynoptek-senior-dynamics-365-crm-functional-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsynoptek-senior-dynamics-365-crm-functional-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/synoptek-senior-dynamics-365-crm-functional-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsynoptek-senior-dynamics-365-crm-functional-consultant"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3803451}},{"tool":"search_jobs","arguments":{"company":"synoptek.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3803451},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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