{"id":2500548,"url":"https://alion.io/job/synpulse-operating-model-ai-analyst","title":"Operating Model & AI Analyst","company":{"id":1906976,"name":"Synpulse","domain":"synpulse.com","url":"https://alion.io/company/synpulse","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HiBob","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bratislava, Slovakia"],"countries":["SK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":49000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1562},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Copilot Studio","optional":false},{"name":"Power Automate","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-08-14T13:39:42Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T01:07:34Z","board_verified":true,"closed_at":null,"days_open":61,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":61},"description":"Your Growth UnleashedWhere your journey begins and your potential shines\nAt Synpulse, we don’t just consult - we transform. As a leading global management and technology consultancy with Swiss roots, we empower financial institutions to navigate change and seize new opportunities. Since 1996, we've been shaping the future of financial services by delivering cutting-edge expertise in strategy, operations, and technology to banks and insurers worldwide.\nWhat sets us apart is our people. At Synpulse, we cultivate a collaborative, high-impact culture where initiative and creativity are valued. With 21 offices across Europe, the Americas, and Asia-Pacific, we bring together diverse perspectives and talents. We believe innovation thrives where everyone feels they belong and can contribute.\nOur core values - Embrace, Drive, Achieve - shape how we work and grow. We don’t just offer jobs - we offer the opportunity to grow, make a difference, and be part of a team that’s redefining the future of financial services.\nReady to go further? Let’s unleash your growth - together\nFor more information, please visit us at www.synpulse.com\nThe Operating Model & AI Analyst sits within the transformation core team in Group Operations. The role supports operating model, service and AI-related analysis across priority transformation initiatives, helping Synpulse move from craft to scale through standardization, automation and agentic solutions.\nThe role turns operational needs into structured requirements, analyses processes, data and workflows, and identifies opportunities to improve service delivery, reporting, AI enablement and transformation execution across internal functions.\nWe look to fill two positions in the Transformation Office with distinct content focus:\nPosition 1: AI, Automation & Digital Enablement\nFocuses on AI TOM, intake analysis, use-case assessment, agentic requirements, automation and integration opportunities.\nPartners with Group IT and engineering resources to translate business needs into practical AI-enabled solutions.\nSupports adoption tracking, benefit articulation and responsible use of agentic solutions.\nPosition 2: Operating Model & Service Excellence\nFocuses on Service @ Scale, service catalogue development, process analysis, KPI frameworks, unit economics and service automation opportunities.\nPartners with Group Functions to support target operating model design and standardized service delivery.\nIdentifies simplification opportunities and scalability improvements.\nThis is a 12-month contract with opportunities for extension or conversion to a permanent position, subject to business requirements and individual performance.\nResponsibilities\nBachelor’s or Master’s degree in Business Administration, Information Systems, Data Analytics, Operations, Technology, Engineering or a related discipline.\n4-7 years of relevant experience in business analysis, operating model design, process improvement, AI/automation initiatives, operations, consulting or transformation delivery.\nStrong analytical and problem-solving skills, with experience translating complex business topics into structured requirements, insights and recommendations.\nGood understanding of process design, service management, workflow automation, data analysis and operating model principles.\nExperience working with AI, automation, Microsoft 365, Power Automate, analytics tools or similar technologies is an advantage.\nAbility to work across functions and geographies, engaging stakeholders to understand needs and drive practical improvement opportunities.\nStrong documentation and communication skills, including process maps, user stories, business cases, executive summaries and implementation plans.\nHigh attention to detail and a continuous improvement mindset, with comfort working in evolving and ambiguous transformation environments.\nExcellent written and verbal communication skills in English.\nStrong proficiency with Microsoft 365 tools; Power BI, Power Automate, Copilot Studio or similar automation/analytics tools would be an advantage.\nCuriosity for AI-enabled operating models and willingness to learn emerging agentic solution concepts.\nThe responsibilities associated with this position are not limited to the above description and may be modified at any time by the company.\nRequirements\nOperating Model & Service AnalysisAnalyse current-state processes and internal services, accountabilities, handovers, pain points and improvement opportunities across internal service functions.\nSupport the design of future-state operating models, service designs, roles and responsibilities and implementation plans in collaboration with function heads.\nTranslate findings into clear process maps, requirement documents, decision materials and implementation actions.\nAI TOM & Agentic Solution Support\nIdentify and assess opportunities for AI-enabled improvements, workflow automation and agentic support across Operations and related value chains.\nSupport intake, prioritisation and requirements analysis for agentic solution ideas, including business benefits, user needs, data prerequisites and delivery dependencies.\nWork with Group IT, engineering resources and functional stakeholders to shape practical AI use cases and support rollout and adoption.\nData Analysis, Reporting & Insights\nAnalyse operational, workforce, service and portfolio data to identify trends, issues, capacity constraints and improvement potential.\nBuild or support dashboards, reports and management views for transformation progress, operating model performance and service improvement.\nConduct data quality checks and document assumptions, definitions and limitations to support reliable decision-making.\nTransformation Delivery Support\nSupport project teams with business analysis, discovery workshops, action tracking, documentation and change adoption activities.\nPrepare concise communication, training and decision materials for stakeholders and senior leadership.\nContribute to reusable standards, methodologies and artefacts that improve how Synpulse delivers transformation initiatives.\nBenefits\nFive extra vacation days on top of regulation\nSick leave compensation 100% from day one\n3 sick days per year\nAttractive performance bonus based on project performance up to 10%\nCafeteria benefit system with a flexible allowance of 500 EUR per year for education, health benefits, shopping, travel, cultural activities, and sports options\nOvertime fully paid or compensated based on your preference\nA friendly and informal working environment\nWork-life balance with flexible working hours and the option to work from home (by agreement)\nDedicated time for individual training\nMultiSport card\nStarting salary for this roles is 3360€ before taxes. Final offer will be adjusted based on the candidate´s actual skills and experience.","description_format":"text","description_chars":6847,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Cafeteria","Flexible schedule"],"hiring_locations":[{"name":"Slovakia","iso":"SK","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-10-14T05:44:50Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.587,"p_room":0.28,"age_days":60,"expected_fill_days":30,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/synpulse-operating-model-ai-analyst","json_url":"https://alion.io/job/synpulse-operating-model-ai-analyst.json","meta":{"generated_at":"2026-10-15T04:24:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9574,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1906976},"rest":"https://alion.io/mcp/rest/get_company?id=1906976"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsynpulse-operating-model-ai-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsynpulse-operating-model-ai-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsynpulse-operating-model-ai-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/synpulse-operating-model-ai-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsynpulse-operating-model-ai-analyst"}]}