{"id":1457240,"url":"https://alion.io/job/synthomer-key-account-manager","title":"Key Account Manager","company":{"id":1903359,"name":"Synthomer","domain":"synthomer.com","url":"https://alion.io/company/synthomer","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":8,"ghost_share":0,"stale_share":0.875,"repost_share":0,"time_to_fill_p50_days":40,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":96000,"max_usd":180000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1177},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-08-10T00:00:00Z","employer_posted_date":"2026-08-10","last_verified_at":"2026-10-20T19:13:17Z","board_verified":false,"closed_at":"2026-10-20T19:13:17Z","days_open":71,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":71},"description":"Synthomer is a leading supplier of high-performance, highly specialised polymers and ingredients that play vital roles in key sectors such as coatings, construction, adhesives, and health and protection - growing markets that serve billions of end users worldwide. Headquartered in London, UK and publicly listed there since 1971, we employ c.3,900 employees across our 5 innovation centres of excellence and more than 29 manufacturing sites across Europe, North America and Asia. Around 20% of our sales volumes are from new and patent protected products.\nAt our innovation centres of excellence in the UK, Germany, China, Malaysia and Ohio, USA we collaborate closely with our customers to develop new products and enhance existing ones tailored to their needs, with an increasing range of sustainability benefits. Since 2021, we have been proud holders of the London Stock Exchange Green Economy Mark, which recognises green technology businesses making a significant contribution to a more sustainable, low-carbon economy.\nKey Account Manager - Adhesives (Hot Melt & Pressure Sensitive Adhesives)\nWe're looking for an experienced Key Account Manager with deep industry contacts in the adhesives market and strong expertise in hot melt and pressure-sensitive adhesive (PSA) technologies.\nThis role is responsible for driving profitable sales growth by identifying, developing, and executing strategic opportunities that support both the short- and long-term objectives of the Adhesive Solutions business across the Americas. Working closely with customers and cross-functional teams, the Key Account Manager will build a robust opportunity pipeline, develop strategic account plans, and deliver sustainable business growth.\nKey Responsibilities\nDrive new business development by identifying unmet customer needs, prioritizing opportunities, coordinating internal resources, and commercializing solutions.\nDevelop and execute strategic account plans that outline customer strategies, key stakeholders, value chain positioning, historical performance, and growth opportunities.\nBuild and maintain strong relationships with existing and prospective customers to drive business retention and expansion.\nDocument customer interactions, opportunities, and sales activities within the CRM system.\nDeliver against agreed business targets, including sales volume, margin, profitability, and working capital objectives.\nLeverage forecasting tools to provide accurate sales projections and business insights.\nMonitor progress against plans, proactively communicate risks, and implement contingency actions when needed.\nCollaborate with Technical, Marketing, Supply Chain, and other cross-functional teams to accelerate growth and enhance customer satisfaction.\nQualifications & Experience\nBachelor's degree in a technical discipline, such as Chemistry, Chemical Engineering, Materials Science, or a related field.\n5-10 years of professional experience, including at least 5 years in sales, business development, or key account management.\nProven track record of successfully developing and growing strategic customer relationships.\nExperience within the specialty chemicals, adhesives, coatings, or related industries.\nSkills & Competencies\nExcellent communication, negotiation, and relationship-building skills.\nStrong business acumen with strategic thinking and analytical problem-solving capabilities.\nDemonstrated success in identifying and converting growth opportunities.\nExperience working in a global or multicultural business environment.\nStrong project leadership and cross-functional collaboration skills.\nDisciplined use of CRM systems and sales forecasting tools.\nSelf-motivated, results-oriented, and capable of working independently in a dynamic market environment.\nPreferred Qualifications\nStrong market knowledge of the adhesives industry, particularly hot melt adhesives and pressure-sensitive adhesives (PSAs) applications.\nEstablished relationships with key customers, distributors, OEMs, or formulators within the construction and adhesives markets.\nTechnical and commercial expertise in adhesives technologies, raw materials, and related applications.\nCross-functional experience in Technology, Marketing, Product Management, Procurement, or Supply Chain.\nDeep understanding of customer needs, market trends, competitive dynamics, and value chain drivers.\nBroad product portfolio knowledge and strong problem-solving capabilities.\nGlobal Benefits Overview\nCompetitive, market-aligned compensation\n\nDiscretionary global bonus scheme\n\nDiscretionary Long-Term Incentive Plan (LTIP) - for senior positions\n\nCompany car or car allowance - varies by region and role\n\nHealthcare - tailored to regional locations\n\nParental leave and family support - maternity, paternity, adoption (aligned with regional policies)\n\nWorking options - flexibility where it matters, based on role and business needs\n\nLearning & development opportunities - training, online platforms, buddy/mentorship programs, Internal Synthomer University with L&D offers\n\nWellbeing support - employee assistance program (EAP), mental health resources, wellbeing initiatives\n\nRetirement / pension contributions - plans vary by country\n\nCulture of Inclusion - where everyone can thrive\n\nPerformance culture, global reward & recognition programmes","description_format":"text","description_chars":5316,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Parental leave","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Plastics & Polymers"],"lifecycle":[{"event":"open","at":"2026-09-29T10:38:40Z"},{"event":"close","at":"2026-10-20T19:13:17Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/synthomer-key-account-manager","json_url":"https://alion.io/job/synthomer-key-account-manager.json","meta":{"generated_at":"2026-11-14T15:35:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17261,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1903359},"rest":"https://alion.io/mcp/rest/get_company?id=1903359"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsynthomer-key-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsynthomer-key-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsynthomer-key-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/synthomer-key-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsynthomer-key-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1457240}},{"tool":"search_jobs","arguments":{"company":"synthomer.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1457240},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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