{"id":2406002,"url":"https://alion.io/job/syone-application-support-2","title":"Application Support","company":{"id":2555720,"name":"Syone","domain":"syone.com","url":"https://alion.io/company/syone","size_band":"51-200","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Deel","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lisbon, Portugal"],"countries":["PT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":69000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":643},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false},{"name":"Bitbucket","optional":true},{"name":"Docker","optional":true},{"name":"GDPR","optional":true},{"name":"Git","optional":true},{"name":"Grafana","optional":true},{"name":"Incident Management","optional":true},{"name":"Jenkins","optional":true},{"name":"OpenShift","optional":true},{"name":"Python","optional":true},{"name":"Zabbix","optional":true}],"status":"live","first_seen_at":"2026-10-06T09:19:33Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-14T15:39:17Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"We are looking for an Application Support to join ao project in banking and insurance sector. The ideal candidate will have strong experience with Linux environments, production support, infrastructure, monitoring, and automation & ensuring the stability and availability of business-critical applications.\nWhat you would do:\nProvide operational and L3 support across production environments.\n\nInvestigate and resolve incidents, problems, and change requests.\n\nEnsure application and infrastructure stability, availability, and performance.\n\nManage application deployments, releases, and technical changes.\n\nMonitor applications and infrastructure and ensure compliance with SLAs.\n\nAutomate and improve operational processes using scripting.\n\nCoordinate technical projects with infrastructure and development teams.\n\nSupport technical architecture and infrastructure improvements.\n\nManage scheduling, backups, recovery tests, and Disaster Recovery Plans (DRP).\n\nParticipate in an on-call rotation to support 24/7 critical applications.\n\nWhat you need to bring:\n6+ years of experience in Linux environments / IT projects.\n\nStrong knowledge of Linux; Windows Server is a plus.\n\nExperience with Shell scripting and Python.\n\nKnowledge of web/application servers, particularly WebSphere and JBoss.\n\nKnowledge of SSL certificates, reverse proxy, and load balancing.\n\nExperience with scheduling tools such as Control-M and VTOM.\n\nKnowledge of monitoring tools such as Zabbix, Grafana, and ELK.\n\nFamiliarity with Git, Jenkins, XL Deploy, XL Release, Bitbucket, Artifactory, OpenShift, and Docker.\n\nStrong troubleshooting, incident management, and production support skills.\n\nBy applying, you accept our GDPR policies. Your personal data in your CV and documents will be used solely for processing your application at SYONE. SYONE, S.A. (NIPC 504729624) is the data controller, located at Rua Alfredo da Silva, 8-A, Edifício Stern, Piso 3D, 2610-016 Amadora. We will use your data to tailor your application to relevant vacancies and for potential employment contracts. If selected, your data will be kept during your employment and for at least two years after. If not selected, your data will be kept for two years for future vacancies and then deleted, except for your contact details. You can exercise your rights (access, rectification, erasure, etc.) by emailing . Your data may be shared with our HR service providers and will be stored securely. You can withdraw your consent at any time. We will not use your data for other purposes without your express consent. 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