{"id":3478052,"url":"https://alion.io/job/syone-application-support-5","title":"Application Support","company":{"id":2555720,"name":"Syone","domain":"syone.com","url":"https://alion.io/company/syone","size_band":"51-200","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Deel","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lisbon, Portugal"],"countries":["PT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"DataStage","optional":false},{"name":"Dynatrace","optional":false},{"name":"ETL/ELT","optional":false},{"name":"GDPR","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"Oracle","optional":false},{"name":"Red Hat","optional":false}],"status":"live","first_seen_at":"2026-10-29T15:34:24Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-01T20:11:34Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Syone is looking for an Application Support Engineer to ensure effective and responsive first and second-level support for all applications under its scope, providing technical assistance and maintaining application stability.\nWhat you would do:\nSupport the business by understanding IT needs, workflows, and scenarios;\n\nProvide timely updates on issues, tasks, and projects to the business, team members, and partner teams;\n\nAnalyze underlying issues, assess associated patch fixes/releases, and identify systemic problems;\n\nContribute to improving post-release checkouts and operational processes;\n\nEnhance daily operations by writing scripts and automating procedure-oriented tasks;\n\nCollaborate with infrastructure and development teams to ensure smooth application performance and delivery.\n\nWhat you need to bring:\nStrong knowledge of RedHat Linux and general IT infrastructure, with the ability to request infrastructure changes or L3 support;\n\nExperience with Application Performance Monitoring tools (preferably Dynatrace);\n\nExperience with cloud environments: Kubernetes and cloud-managed services (AWS, Azure, IBM Cloud), middleware (VIP, WAF), and databases (RDBMS, NoSQL, File Storage);\n\nKnowledge of databases / Oracle Exadata and ETL tools (IBM DataStage);\n\nExperience in Continuous Delivery, including industrialization, automation of deployments, rollbacks, and release management;\n\nStrong command of English (written and spoken).\n\nWhat We Offer:\nOpportunity to work on complex and business-critical projects;\n\nExposure to SAS automation and structured testing environments;\n\nCollaborative work environment with cross-functional teams;\n\nContinuous learning and professional development;\n\nParticipation in high-quality delivery projects within regulated environments.\n\nBy applying, you accept our GDPR policies. Your personal data in your CV and documents will be used solely for processing your application at SYONE. SYONE, S.A. (NIPC 504729624) is the data controller, located at Rua Alfredo da Silva, 8-A, Edifício Stern, Piso 3D, 2610-016 Amadora. We will use your data to tailor your application to relevant vacancies and for potential employment contracts. If selected, your data will be kept during your employment and for at least two years after. If not selected, your data will be kept for two years for future vacancies and then deleted, except for your contact details. You can exercise your rights (access, rectification, erasure, etc.) by emailing . Your data may be shared with our HR service providers and will be stored securely. You can withdraw your consent at any time. We will not use your data for other purposes without your express consent. 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