{"id":2569093,"url":"https://alion.io/job/sysco-category-support-specialist","title":"Category Support Specialist","company":{"id":1771007,"name":"Sysco","domain":"sysco.com","url":"https://alion.io/company/sysco-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SAP BusinessObjects","optional":false}],"status":"live","first_seen_at":"2026-10-14T22:30:50Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T14:21:53Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Company:\nUS6469 Sysco Payroll, Division of Sysco Resources Services, LLCSales Territory:\nNoneZip Code:\n77077Travel Percentage:\n0COMPENSATIONINFORMATION:\nThe pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors\nThis is a hybrid position requiring an on-site presence 3 to 4 days per week. Please note that the number of on-site days may increase based on business needs.\nJOB SUMMARY\nThe Category Support Specialist will directly support Sysco Merchandising Services (SMS) departments and Sysco Operating Companies through category support activities, pricing, and analytics that contribute to Sysco's sales and financial objectives.\nRESPONSIBILITIES:\nLead set up of new suppliers, ship points and Stock Keeping Units (SKU) per the guidance of category leadership; communicate with internal cross-functional teams\n\nHead de-activation of SKUs and ship points per the guidance of category leadership; communicate with internal cross-functional teams\n\nDirect supplier follow-ups of monthly delinquent earned income.\n\nCommunicate updates and escalate issues to Senior Director and appropriate category leadership.\n\nFacilitate product cuttings by running reports, lead sample ordering and log-in, coordinate evaluation logistics and equipment needs, as well as assist with the evaluation set up and clean up.\n\nParticipate in Corporate Multi-Unit (CMU) customer presentations through sample ordering and set up.\n\nService as the first line of support for Operating Company (OpCo) and supplier questions or issue resolution.\n\nCollaborate with cross-functional teams when their action is necessary.\n\nServes as subject matter expert during continuous improvement tasks and escalate issues to category leadership.\n\nProcess non-CatMan supplier or category price list changes, request CSV files from suppliers, route to category leadership for approvals and assist with new pricing execution accuracy by routing variance reports to category leadership for review.\n\nProcess non-commodity, CatMan cost/TP changes and assist with new pricing execution accuracy.\n\nCollect MRC baseline price points and communicate to category leadership in support of steady-state MRC.\n\nAssist with pricing adjustments and pricing execution accuracy if adjustments are necessary per category leadership\n\nSupport commodity and \"squeeze\" pricing, both CatMan and non-CatMan categories, by collecting data points, populating spreadsheets with recommendations for approval by category leadership and monitor new pricing execution accuracy.\n\nConduct business objects queries, manipulate total margin reports or scorecards for category assortment activities.\n\nCoordinating variance reports and collect MRC or squeeze pricing data to ensure pricing accuracy and MRC.\n\nCategory and supplier business reviews through business object query and/or manipulating total margin reports and/or scorecards.\n\nTargeted selling activities through business objects queries, publish results to Opcos and/or suppliers per the guidance of category leadership.\n\nQUALIFICATIONS\nEducation\nAssociates or bachelors degree preferred or an equivalent combination of education and Sysco merchandising, pricing and/or customer service experience or equivalent combination of education and foodservice industry experience.\n\nProfessional Skills\nMust possess mid-level Microsoft Excels skill sets, specifically Vlookups, manipulating pivot tables, filtering, and sorting functions.\n\nKnowledge of internal systems such as AS240, Reengineered Mainframe Environment (RME), Sysco Intranet, and Business Objects.\n\nPhysical Demands\nRegularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.\n\nFrequently required to sit and reach with hands and arms.\n\nThe employee must occasionally lift and/or move up to 20 pounds.\n\nWorking Conditions\nThis position will be performed from the corporate facility.\n\nThe noise level in the work environment is usually moderate.\n\nNOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the employee in this job. The employee will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor.\nReasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.\nThis job description supersedes prior job descriptions. When duties and responsibilities change and develop the job description will be reviewed and subject to changes of business necessity.\nBENEFITS INFORMATION:\nFor information on Sysco’s Benefits, please visit https://SyscoBenefits.comOVERVIEW:\nSysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.\nWe offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.\nAFFIRMATIVE ACTION STATEMENT:\nApplicants must be currently authorized to work in the United States.\nWe are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.\nThis opportunity is available through Sysco Corporation, its subsidiaries and affiliates.","description_format":"text","description_chars":6136,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Wholesale","Food Logistics"],"lifecycle":[{"event":"open","at":"2026-10-14T22:30:50Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 5 · green card filings: 3","filings_12m":5,"filings_prev_12m":2,"green_card_filings_12m":3,"median_offered_wage_usd":139375,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":4,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/sysco-category-support-specialist","json_url":"https://alion.io/job/sysco-category-support-specialist.json","meta":{"generated_at":"2026-10-15T14:44:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22423,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1771007},"rest":"https://alion.io/mcp/rest/get_company?id=1771007"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsysco-category-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsysco-category-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsysco-category-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sysco-category-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsysco-category-support-specialist"}]}