{"id":2811841,"url":"https://alion.io/job/sysco-engineer-customer-identity-and-access-management-ciam","title":"Engineer - Customer Identity and Access Management (CIAM)","company":{"id":1771007,"name":"Sysco","domain":"sysco.com","url":"https://alion.io/company/sysco-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":284,"ghost_share":0,"stale_share":0.951,"repost_share":0,"time_to_fill_p50_days":8,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Security","role_family":"Security","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":52000,"max_usd":94000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":16},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Azure","optional":false},{"name":"IAM","optional":false},{"name":"Okta","optional":false},{"name":"Rest API","optional":false},{"name":"Waterfall","optional":false}],"status":"live","first_seen_at":"2026-10-15T00:00:00Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-11-01T23:01:04Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"JOB DESCRIPTION\nEngineer - Customer Identity and Access Management (CIAM)\nLocation: Kraków, Poland\nWorking Days: Monday -Friday\nHybrid work: 2 days in office and 3 days remote \nWorking Hours: 9 am-5 pm\nOn Call: Rotation\nThe Opportunity\nSysco is hiring a highly skilled Engineer - Customer Identity and Access Management (CIAM) with a strong background in Customer Identity & Access Management (CIAM) solutions, specializing in Okta SSO and MFA. The ideal candidate will bring a minimum of 2 to 4+ years of experience in IAM technologies (Okta, Azure Entra, Identity Governance tools) and will play a critical role in designing, implementing, and supporting IAM solutions. This role requires hands-on expertise, cross-functional collaboration, and strong communication skills to drive secure and seamless identity solutions across the organization. This is an individual contributor role.\nResponsibilities:\nConfiguring and managing Okta SSO, MFA, lifecycle management, and integration with eCommerce applications\nDesigning, implementing, and maintaining CIAM solutions, leveraging Okta for global applications\nTroubleshooting and resolving complex integration issues, ensuring service reliability and minimal disruption to business operations \nDeveloping and maintaining technical and project documentation, including architecture diagrams, project plans, status reports, and operational runbooks \nServing as the technical SME for integration efforts, translating business and security requirements into effective identity solutions\nProviding 24X7 On-Call support for CIAM services\nManaging integration projects for end-to-end, including planning, scoping, resourcing, risk mitigation, stakeholder communication, and on-time delivery \nDeveloping custom scripts, customizations and APIs to support business needs \nRequirements:\nA Bachelor’s Degree in Computer Science, Information Systems, Engineering, or a related field; or equivalent work experience\nAn advanced degree or IAM-related certifications\n2 to 3+ years of experience in IAM technologies with strong hands-on expertise in Okta\nExperience in customizations, scripts development, and API development\nA proven track record leading IAM integrations involving SaaS, cloud, and on-prem platforms\n3+ years of experience with IAM platforms such as SailPoint, ForgeRock, or Azure AD\n3+ years of experience managing or coordinating IT/security projects (Agile, Waterfall, or hybrid environments)\nOkta Certified Professional or Developer\nStrong hands-on experience with Okta SSO, MFA, adaptive authentication policies, risk-based authentication, and advanced integrations\nProven ability to integrate diverse business applications into CIAM platform\nStrong experience with API-based integration and REST API workflows for identity services\nAbility to develop and maintain Okta APIs, custom flows, and templates\nExperience in implementing risk-based, adaptive, and passwordless authentication solutions\nAdvanced troubleshooting of issues and strong analytical skills\nWorking knowledge of other IAM tools\nBenefits:\nPrivate medical care\nHybrid working\nCafeteria platform\nMultiSport card\nLife insurance\nIntegration events\nComplimentary coffee and tea available in the office\nConvenient on-site parking for employees\nModern and well-equipped office with dedicated relaxation and leisure areas, including Xbox and foosball","description_format":"text","description_chars":3364,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Cafeteria","Hybrid work","Life 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