{"id":2825821,"url":"https://alion.io/job/sysco-senior-manager-global-learning-development","title":"Senior Manager Global Learning & Development","company":{"id":1771007,"name":"Sysco","domain":"sysco.com","url":"https://alion.io/company/sysco-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":28,"ghost_share":0,"stale_share":0.964,"repost_share":0,"time_to_fill_p50_days":7,"computed_at":"2026-10-22T06:10:10Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":96000,"max_usd":196000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2604},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-22T00:00:00Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-22T03:57:34Z","board_verified":true,"closed_at":null,"days_open":30,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":30},"description":"Company:\nUS6469 Sysco Payroll, Division of Sysco Resources Services, LLCSales Territory:\nNoneZip Code:\n77077Travel Percentage:\nUp to 25%COMPENSATIONINFORMATION:\nThe pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors\nPosition Summary:\nThe Senior Manager, Global Learning & Development leads the effective operation, governance and delivery of Sysco's global learning infrastructure and services, ensuring colleagues have reliable access to high-quality, relevant and compliant learning experiences.\nThe role has primary responsibility for the operational management of global compliance and required learning, Workday Learning, instructional design and content creation, external content providers and the processes, standards and governance that underpin effective enterprise learning delivery.\nWorking closely with Legal, Risk, Human Resources, Human Resources Information Systems, business subject-matter experts and Learning & Development partners, the role ensures required learning is accurately assigned, tracked and reported, with clear controls and accountability. The role leads the day-to-day effectiveness of Workday Learning, ensuring strong administration, data integrity, user experience, support and partnership with market learning administrators.\nThe role also leads instructional design and content development capability, establishing contemporary design standards and creating engaging, accessible and effective learning solutions. It manages external content and learning providers to ensure quality, value, relevance and appropriate contractual and operational performance.\nThe Senior Manager combines strong operational discipline with Learning & Development expertise, continuously improving how learning is designed, delivered, managed and experienced across Sysco.\nResponsibilities:\nGlobal Compliance & Required Learning Operations (25%)\nLead the operational delivery and governance of global compliance and required learning. Partner with Legal, Risk, Human Resources and business subject-matter experts to translate requirements into accurate learning assignments; establish clear controls for audience identification, assignment, completion, escalation and reporting; maintain appropriate records and continuously improve compliance-learning processes and colleague experience.\nWorkday Learning Management & Operations (25%)\nLead the effective day-to-day management and administration of Workday Learning globally. Establish robust processes, roles, controls and service standards; partner with Human Resources Information Systems on system configuration, data and integration issues; support and enable market Learning Administrators; oversee colleague learning support and ticket resolution; and continually improve platform reliability, usability and effectiveness.\nInstructional Design & Content Creation (20%)\nLead Sysco's enterprise instructional design and content-development capability, translating identified learning requirements into engaging, accessible and effective solutions. Establish and maintain design standards, methodologies and quality assurance; determine appropriate modalities and approaches; and oversee internal and external design and production.\nContent & Learning Provider Management (15%)\nManage Sysco's enterprise learning content providers and relevant external learning partners, ensuring content is current, relevant, accessible and delivers appropriate quality and value. Manage day-to-day supplier performance, service delivery and contractual requirements and provide insight to inform future provider and investment decisions.\nLearning Governance, Standards & Continuous Improvement (10%)\nEstablish and maintain operational governance, standards, documentation and controls across enterprise learning delivery. Use data, stakeholder feedback and operational insight to identify risks, improve processes and strengthen the quality, consistency and efficiency of learning operations.\nEnterprise Learning Partnership & Delivery (5%)\nPartner with Global Learning & Development, embedded learning teams, Human Resources and business stakeholders to enable effective delivery of enterprise learning priorities, providing operational and design expertise and ensuring solutions can be implemented effectively through Sysco's learning ecosystem.\nTechnical Skills and Abilities\n\nLearning operations expertise - Strong understanding of the processes, controls and disciplines required to operate enterprise learning effectively and reliably.\n\nWorkday Learning / LMS expertise - Strong practical knowledge of learning management systems, including administration, assignment, audiences, reporting, security roles, data and user support; Workday Learning experience strongly preferred.\n\nCompliance learning governance - Understands how required learning is governed, assigned, tracked, reported and evidenced within a complex organisation.\n\nInstructional design expertise - Strong knowledge of adult learning, instructional design and contemporary approaches to creating effective and engaging learning experiences.\n\nContent development capability - Able to translate complex subject matter into clear, accessible and effective learning content across appropriate modalities.\n\nOperational and process discipline - Creates clarity from complexity, establishes robust processes and controls and follows issues through to resolution.\n\nData and insight - Comfortable working with learning data, reporting and operational metrics to identify issues, monitor performance and drive improvement.\n\nVendor and commercial management - Able to manage external providers against agreed service, quality, contractual and commercial expectations.\n\nStakeholder partnership - Builds credible relationships with Legal, Risk, Human Resources Information Systems, Human Resources, subject-matter experts, learning teams and business stakeholders and can challenge constructively when requirements or responsibilities are unclear.\n\nContinuous improvement and problem solving - Identifies root causes rather than repeatedly treating symptoms and improves systems and processes accordingly.\n\nTeam leadership - Builds capability, establishes accountability and creates high standards across specialist and operational learning resources.\nQualifications\nEducation Required: Bachelor's degree or equivalent relevant professional experience in Learning & Development, Human Resources, Education, Instructional Design, Learning Technology, Business or a related discipline.\nEducation Preferred: Relevant postgraduate qualification or professional accreditation in Learning & Development, instructional design, learning technology or a related discipline.\nExperience Required: 5+ years' progressive experience in Learning & Development, learning operations, learning technology or related disciplines, including experience managing learning management systems and enterprise learning processes. Demonstrated experience in instructional design/content development, external provider management and working across multiple stakeholders in a complex organisation.\nExperience Preferred: Experience operating in a large global or matrixed organisation; hands-on experience with Workday Learning; experience managing global compliance/required learning; working with Human Resources Information Systems and complex learning data; and managing enterprise content providers and learning vendors.\nLicences / Certifications: Required: None. Preferred: Relevant professional accreditation or qualification in Learning & Development, adult learning, instructional design, learning technology or related disciplines may be advantageous but is not essential.\nDecision Making Authority\nDecisions made independently within agreed strategy, governance and investment parameters\n· Day-to-day operation, administration and prioritisation of Workday Learning activities.\n· Operational processes and controls for assignment, tracking, reporting and administration of required learning.\n· Instructional design methodologies, standards and quality-assurance approaches.\n· Appropriate learning modalities and production approaches for agreed learning requirements.\n· Prioritisation of instructional design and content-production activity against agreed enterprise priorities.\n· Day-to-day management and performance of learning/content providers within existing contractual arrangements.\n· Learning operational standards, documentation, service levels and continuous-improvement actions.\n· Escalation of compliance, system, data, provider or delivery risks requiring broader organisational intervention.\nDecisions requiring review/approval\n· Material changes to the enterprise compliance-learning operating model.\n· Significant changes to Workday Learning configuration, architecture or integrations.\n· New or materially changed external provider contracts and significant commercial commitments.\n· Material changes to enterprise instructional-design or content strategy.\n· Significant investment decisions or changes affecting the wider global learning ecosystem.\n· Prioritisation decisions where demand materially exceeds available capacity or creates enterprise/business risk.\nDecision-rights note: For compliance and required learning, the relevant Legal, Risk, Human Resources or business owner retains accountability for the underlying requirement, target population and subject-matter accuracy. Global Learning & Development owns the learning process, design, delivery, assignment, tracking, reporting and colleague experience within agreed governance.\n\nAdditional Information\nThis is a critical role in creating a reliable, contemporary and scalable global learning operation for Sysco.\nThe successful candidate will combine strong Learning & Development expertise with exceptional operational discipline. They will be equally comfortable working through complex Workday Learning and compliance issues, establishing clear processes and controls, partnering with technical and subject-matter experts, and ensuring learning content is well designed and engaging.\nThe role requires someone who is prepared to get close to the detail while continually improving the system around it - identifying root causes, establishing clear ownership and creating sustainable approaches rather than relying on individual knowledge or repeated manual intervention.\nNOTICE: The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job description in no way states or implies that these are the only tasks to be performed by the employee in this job. He or she will be required to follow any other instructions and to perform any other job-related duties requested by his or her leader.\nBENEFITS INFORMATION:\nFor information on Sysco’s Benefits, please visit https://SyscoBenefits.comOVERVIEW:\nSysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.\nWe offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.\nAFFIRMATIVE ACTION STATEMENT:\nApplicants must be currently authorized to work in the United States.\nWe are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identit...","description_format":"text","description_chars":12189,"description_truncated":true,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Wholesale","Food Logistics"],"lifecycle":[{"event":"open","at":"2026-10-18T22:06:16Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 5 · green card filings: 3","filings_12m":5,"filings_prev_12m":2,"green_card_filings_12m":3,"median_offered_wage_usd":139375,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.303,"p_room":0.35,"age_days":30,"expected_fill_days":7,"reasons":["conf:2","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/sysco-senior-manager-global-learning-development","json_url":"https://alion.io/job/sysco-senior-manager-global-learning-development.json","meta":{"generated_at":"2026-10-22T19:01:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2109,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1771007},"rest":"https://alion.io/mcp/rest/get_company?id=1771007"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsysco-senior-manager-global-learning-development"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsysco-senior-manager-global-learning-development"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsysco-senior-manager-global-learning-development"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sysco-senior-manager-global-learning-development\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsysco-senior-manager-global-learning-development"}]}