{"id":2177933,"url":"https://alion.io/job/syscogb-field-service-engineer","title":"Field Service Engineer","company":{"id":5937,"name":"Sysco GB","domain":"syscogb.com","url":"https://alion.io/company/syscogb","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pierrelatte, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":41000,"period":"year","method":"role_country_seniority_unknown","sample_n":609},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Kanban","optional":false},{"name":"ServiceNow","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-09T13:25:52Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-13T05:42:19Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Sysco are currently recruiting for a Services Engineer to join the Technology team in Pierrelatte, France, who will support in the area End User Compute and Modern Workspaces.\nThe main mission is to provide support for Sysco France's IT technology services on sites located in the assigned region.\nKey responsibilities include ongoing support for technologies in the field, including desktops, print devices, video conferencing rooms, software license compliance, IT security, and hands-on support for IT infrastructure in the field.\nIt is part of the incident resolution process by establishing an initial diagnosis of the incident and its impact. It also works with the European support center and our IT teams in the central office.\nKey Accountabilities & Responsibilities:\nProvide technical support to Sysco's operating sites in the Designated Region.\nEnsure compliance with IT standards and offer a high level of customer satisfaction.\nParticipate in the accurate management of the inventory of IT assets in the region.\nEstablish a diagnosis of the incident and determine the level of criticality for implementation of an action plan\nFeed the knowledge base related to incidents within its scope (KB).\nPerform on-site preventive maintenance, such as checking the status of wiring and connections, keeping computer racks clean and clear, etc., to ensure proper operation and prevent breakdowns.\nParticipate in daily Agile meetings (Kanban), backlog management and follow-up of ongoing work and projects.\nDeploy and coordinate technological developments related to the Group’s developments\nEstablish your tour plan according to your priorities.\nAbout you:\nTo be successful in this role you will be Service-minded, responsive, have strong collaborative skills, are analytical and thrive in cross-functional collaborations. You need to have a strong personal drive and take ownership of and feel responsible for your work tasks. You should be used to working methodically, be able to plan, structure and prioritize your tasks carefully and be flexible and pragmatic in a solution-oriented way and be able to work both independently and in a team. You’ll possess technical expertise regarding hardware in general and have knowledge of troubleshooting IT infrastructure. You should have experience of ServiceNow, Windows, Office 365 and remote assistance tools. Its essential to have a full driving license and to be fluent in English and French.\n At Sysco International everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Sysco International and we recognise that Sysco International can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.","description_format":"text","description_chars":3407,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"France","iso":"FR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Technology"],"lifecycle":[{"event":"open","at":"2026-10-09T14:25:31Z"}],"visa":[],"liveness":{"score":79,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.839,"p_room":0.945,"age_days":3,"expected_fill_days":8,"reasons":["conf:0","velocity","win:mid"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/syscogb-field-service-engineer","json_url":"https://alion.io/job/syscogb-field-service-engineer.json","meta":{"generated_at":"2026-10-13T08:33:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12743,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5937},"rest":"https://alion.io/mcp/rest/get_company?id=5937"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsyscogb-field-service-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsyscogb-field-service-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsyscogb-field-service-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/syscogb-field-service-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsyscogb-field-service-engineer"}]}