{"id":2112403,"url":"https://alion.io/job/sysgroup-senior-account-manager","title":"Senior Account Manager","company":{"id":2843755,"name":"SysGroup","domain":"sysgroup.com","url":"https://alion.io/company/sysgroup-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":83000,"max_usd":176000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":97},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SIEM","optional":false},{"name":"CyberArk","optional":true},{"name":"ISO 27001","optional":true},{"name":"Zscaler","optional":true}],"status":"live","first_seen_at":"2026-10-08T22:45:21Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-12T03:07:03Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Senior Account Manager (Cyber)\n London\nJoin Our Dynamic MSP Business\nWe are seeking a highly motivated and\nexperienced Senior Account Manager to join our thriving, customer-focused\nManaged Service Provider (MSP) company. If you have a passion for life cycle\nmanagement, a knack for cultivating new leads, and a dedication to providing\nexceptional customer service, we want to hear from you!\nAbout Us\nSysgroup is dedicated to providing\ntop-notch IT solutions and services to a diverse range of clients. With a\ncommitment to excellence, we offer managed services, cloud solutions,\ncybersecurity, and more. Sysgroup accreditations include CyberArk Advanced\nPartner, and Zscaler Authorized Partner to name a few and showcases our\ncommitment to providing outstanding services to our clients. Our team is\ncomposed of industry experts who are passionate about delivering exceptional\nservice while driving innovation. We pride ourselves on our collaborative work\nenvironment and our ability to adapt and respond to the ever-changing tech\nlandscape.\nRole Overview\nWe are looking for a Senior\nAccount Manager to manage and grow a portfolio of our Tier 1 accounts. These\nare strategically important clients, the majority of whom rely on SysGroup’s\ncyber security services as a core part of their IT estate.\nThis role is focused\non building strong, trusted relationships, driving account growth, and ensuring\nour customers receive maximum value from our services-particularly across cyber\nsecurity solutions.\nKey Responsibilities\n·Own and manage a portfolio of Tier 1 client\naccounts\n·Develop deep, strategic relationships with key\nstakeholders and decision-makers\n·Act as the primary point of contact for all\ncommercial and service-related matters\n·Identify opportunities to expand services, with\na strong focus on cyber security offerings\n·Work closely with technical, cyber security,\nand delivery teams to align solutions with client needs\n·Lead account planning, including growth\nstrategies and revenue targets\n·Ensure high levels of customer satisfaction,\nretention, and contract renewal\n·Support and lead commercial negotiations,\nproposals, and contract discussions\n·Stay\ninformed on industry trends, particularly within cyber security, to provide\ninformed guidance to clients\nQualifications\n·Proven experience in a Senior Account Manager\n(or similar) role within an MSP, IT services, or technology environment\n·Understanding of cyber security services and\nproducts (e.g. managed detection & response, SIEM, vulnerability\nmanagement, endpoint security, compliance frameworks)\n·Demonstrable experience managing large,\ncomplex, or strategic accounts\n·Commercially driven with a track record of\nrevenue growth and account expansion\n·Excellent stakeholder management and\ncommunication skills\n·Strong\norganisational skills with the ability to manage multiple priorities\nDesirable\nExperience or knowledge of cyber securityconsulting services\n\nFamiliarity with regulatory or complianceframeworks (e.g. ISO 27001, Cyber Essentials, NIST)\n\nExperience working with enterprise ormid-market customers\n\nWhat Success Looks\nLike\nStrong retention and growth of Tier 1accounts\n\nIncreased adoption of SysGroup’s cybersecurity services across your portfolio\n\nHigh customer satisfaction and long-termstrategic partnerships\n\nClear account plans that align customerneeds with SysGroup’s capabilities\n\nRequirements\nQualifications\n·Proven experience in a Senior Account Manager\n(or similar) role within an MSP, IT services, or technology environment\n·Understanding of cyber security services and\nproducts (e.g. managed detection & response, SIEM, vulnerability\nmanagement, endpoint security, compliance frameworks)\n·Demonstrable experience managing large,\ncomplex, or strategic accounts\n·Commercially driven with a track record of\nrevenue growth and account expansion\n·Excellent stakeholder management and\ncommunication skills\n·Strong\norganisational skills with the ability to manage multiple priorities\nDesirable\nExperience or knowledge of cyber securityconsulting services\n\nFamiliarity with regulatory or complianceframeworks (e.g. ISO 27001, Cyber Essentials, NIST)\n\nExperience working with enterprise ormid-market customers\n\nWhat Success Looks\nLike\nStrong retention and growth of Tier 1accounts\n\nIncreased adoption of SysGroup’s cybersecurity services across your portfolio\n\nHigh customer satisfaction and long-termstrategic partnerships\n\nClear account plans that align customerneeds with SysGroup’s capabilities \n\nBenefits\nWhy Join Us?\nJoining Sysgroup means becoming part of a\ndynamic and innovative team that is dedicated to excellence. We offer a\nsupportive, and collaborative work environment, where your ideas and\ncontributions are valued. Here are some of the benefits of working with us:\nCompetitive Compensation\nWe offer a competitive salary package,\nincluding performance-based incentives, to reward your hard work and\nachievements.\n-Private Healthcare\n-Life insurance\n-Healthcare cash plan\n-Pension\nGrowth Opportunities\nWe believe in investing in our employees'\nprofessional development. You will have\nyour own individual development learning path with access to various training\nmaterial and ongoing career advancement opportunities.\nWork-Life Balance\nWe understand the importance of work-life\nbalance. Our flexible work arrangements and supportive policies ensure that you\ncan maintain a healthy balance between your personal and professional life.\nCompany Values\nOur values are at the core of everything we\ndo. We are committed to integrity, excellence, and customer satisfaction. By\njoining us, you will be part of a team that values and respects every member.","description_format":"text","description_chars":5649,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Growth opportunities","Life insurance","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Cybersecurity","Information Security"],"lifecycle":[{"event":"open","at":"2026-10-08T22:45:21Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-10T06:21:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":22,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/sysgroup-senior-account-manager","json_url":"https://alion.io/job/sysgroup-senior-account-manager.json","meta":{"generated_at":"2026-10-12T06:28:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10396,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2843755},"rest":"https://alion.io/mcp/rest/get_company?id=2843755"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsysgroup-senior-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsysgroup-senior-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsysgroup-senior-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sysgroup-senior-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsysgroup-senior-account-manager"}]}