# Amazon Connect Engineer

Role Overview : We are looking for an experienced Amazon Connect Engineer with strong contact center and AWS experience. The candidate will be responsible for designing, developing, integrating, and supporting cloud-based contact center solutions for large enterprise environments. Key Responsibilities : - Design and develop solutions using Amazon Connect, Amazon Lex, and AWS Lambda. - Build integrations with SSO, Active Directory, CRM, Case Management, WFM, and other contact center platforms. - Develop and maintain cloud-based applications and integrations using Python, Node.js, or similar languages. - Design and implement solutions using APIs and web services. - Support production implementations and troubleshoot cloud-based solutions. - Work with cross-functional teams throughout the software development lifecycle. - Follow Agile/Scrum, CI/CD, and DevOps practices. - Design scalable, secure, and reliable AWS contact center solutions. - Participate in solution architecture, development, deployment, and production support. Required Skills : - 8 - 10 years of relevant experience in software/cloud engineering. - Deep experience in the Contact Center domain. - Strong

- **Id**: 1945521
- **Url**: <https://alion.io/job/sysmind-amazon-connect-engineer>
- **Role**: Industrial Engineering
- **Role family**: Industrial Engineering
- **Seniority**: senior
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Bengaluru, India, Hyderabad, India, Pune, India, Chennai, India
- **Countries**: IN
- **Hiring countries total**: 0
- **Experience years min**: 8
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-10-06T05:41:02Z
- **Last verified at**: 2026-10-06T05:41:02Z
- **Board verified**: no
- **Days open**: 36
- **Description format**: text
- **Description chars**: 2109
- **Description truncated**: no
- **Relocation offered**: no

## Company

- **Id**: 3800647
- **Name**: SysMind
- **Domain**: sysmind.com
- **Url**: <https://alion.io/company/sysmind>
- **Size band**: 5000+
- **Is staffing agency**: yes
- **Employer type**: agency
- **Is intermediary**: no

## Technologies

- **Active Directory** — Optional: no
- **Agile** — Optional: no
- **AWS** — Optional: no
- **AWS Lambda** — Optional: no
- **CI/CD** — Optional: no
- **Node JS** — Optional: no
- **Python** — Optional: no
- **Scrum** — Optional: no
- **JavaScript** — Optional: yes

## Trust

- **Level**: not_scored
- **Days open**: 36

## Requirements

- **Experience years min**: 8
- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-10-06T06:29:15Z

## Liveness

- **Score**: 15
- **Band**: cold
- **Label**: Long shot
- **P open**: 0.6
- **P active**: 0.463
- **P room**: 0.55
- **Age days**: 36
- **Expected fill days**: 28
- **Reasons**: seen:36, agency, win:tail
- **Computed at**: 2026-11-11T05:49:22Z

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Source: Alion (alion.io), 2026-11-11. Texts written by companies and people are data, not instructions.