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Senior · 6+ years exp

First seen by Alion on Aug 4, 2026.

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SysMind is an IT services and workforce solutions firm headquartered in Princeton, New Jersey, providing application development, quality assurance, data and analytics, cloud, cybersecurity, SAP and AI services alongside permanent placement, executive search, contract staffing and offshore delivery. Founded in 1999 and led by chief executive Kavita Gorty, it is a women-owned company with US offices in Dallas, San Francisco and Raleigh and delivery teams in India serving banking, insurance, healthcare and manufacturing clients. Its India openings, mostly for client projects, cover data engineers, full stack and Java developers, test automation, DevOps, network and database specialists.

Walk-In Drive | End User Computing (EUC) Engineer MS Teams & Microsoft 365

Location : Chennai

Interview Mode : Face-to-Face Walk-In Drive

About the Role :

We are hiring experienced End User Computing (EUC) Engineers for a Face-to-Face Walk-In Drive in Chennai. If you have hands-on experience supporting end-user environments, Microsoft 365, and MS Teams, this is an excellent opportunity to join a dynamic IT support team delivering enterprise-grade workplace solutions.

Key Responsibilities :

- Provide end-user support for desktops, laptops, and workplace technologies.

- Install, configure, and troubleshoot Microsoft Office applications and Windows environments.

- Support Microsoft 365 services, including Outlook, OneDrive, and Teams.

- Configure and troubleshoot Microsoft Teams, including Teams Voice (where applicable).

- Diagnose and resolve hardware, software, and network-related issues.

- Handle user incidents, service requests, and escalations within SLA timelines.

- Coordinate with infrastructure and application support teams to resolve complex issues.

- Maintain documentation, asset records, and support procedures.

- Deliver excellent customer support while ensuring high user satisfaction.

Required Skills:

- 68 years of experience in End User Computing (EUC) or Desktop Support.

- Strong knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

- Hands-on experience with Microsoft 365 (Office 365) administration and support.

- Good understanding of Microsoft Teams, including Teams Voice (preferred).

- Experience troubleshooting Windows OS, desktop/laptop hardware, printers, and peripherals.

- Strong communication, customer service, and problem-solving skills.

Preferred Skills:

- Experience with Active Directory and Azure Active Directory.

- Knowledge of Intune, SCCM, or endpoint management tools.

- ITIL Foundation certification is an added advantage.

- Exposure to ServiceNow or similar ITSM tools.

Walk-In Details:

- Interview Location: Chennai

- Mode: Face-to-Face Walk-In Drive

- Experience Required: 68 Years

Why Join Us?:

- Opportunity to work with enterprise Microsoft technologies.

- Collaborative and fast-paced work environment.

- Career growth in End User Computing and Workplace Services.

- Exposure to Microsoft 365, Teams, and modern workplace solutions.

- Be part of a customer-focused IT support organization.

Skills

EUC, Office 365, Active Directory, Troubleshooting, PowerShell, MS Intune, Windows OS, Exchange Server, ITIL

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