{"id":3688448,"url":"https://alion.io/job/system-pavers-customer-service-representative","title":"Customer Service Representative","company":{"id":2601429,"name":"System Pavers","domain":"systempavers.com","url":"https://alion.io/company/systempavers","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Austin, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":16,"max":18,"currency":"USD","period":"hour","gross":null,"usd_annual":36000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-11-03T15:43:47Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-05T16:24:19Z","board_verified":false,"closed_at":"2026-11-05T16:24:19Z","days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"System Pavers is growing at a tremendous rate, and we’re looking to expand our team with a professional, driven Customer Service Representative. By working with System Pavers, you’ll be provided with the necessary training and support from our wonderful team and enjoy a robust support system based on our three decades of experience. If you’re focused on building a stable foundation with a company that has a proven track record for success, then you’ve found the right opportunity!\nRequirements\nJob Responsibilities:\nHandle inbound and outbound customer related phone inquiries and ensure that any questions or issues are resolved promptly, professionally, and thoroughly. \nSchedule appointments between customers and our design consultants. \nConfirm scheduled appointments. • Respond to email correspondence from customers and internal team members \nStay up to date with all company procedures/ protocol pertaining to the call center \nExperience & Skills:\nCustomer service/phone presence. \nAbility to type at least 50 WPM. • Problem-solving mentality with ability to remain both calm and positive under pressure. \nCommitted to upholding SP team values: Teamwork, Accountability, Positivity, Continuous Improvement, and Integrity.\nBenefits\nThis position is a entry-level, full-time role that offers $16.50/hour + bonus (~$18-$19/hour). We are interested in every qualified candidate who is eligible to work in the United States; however, visa sponsorship is not available for this position.\nSystem Pavers is proud to be an inclusive and equal opportunity employer of a diverse set of individuals and will consider for employment all qualified applicants.","description_format":"text","description_chars":1657,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Garden & Outdoor Living","Construction"],"lifecycle":[{"event":"open","at":"2026-11-03T15:43:47Z"},{"event":"close","at":"2026-11-05T16:24:19Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":36000,"is_top_pay":false},"html_url":"https://alion.io/job/system-pavers-customer-service-representative","json_url":"https://alion.io/job/system-pavers-customer-service-representative.json","meta":{"generated_at":"2026-11-06T00:21:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":620,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2601429},"rest":"https://alion.io/mcp/rest/get_company?id=2601429"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsystem-pavers-customer-service-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsystem-pavers-customer-service-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsystem-pavers-customer-service-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/system-pavers-customer-service-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsystem-pavers-customer-service-representative"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3688448}},{"tool":"search_jobs","arguments":{"company":"systempavers.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3688448},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}