{"id":1585260,"url":"https://alion.io/job/t-systems-iberia-process-manager-for-t-cloud-public-mfd-3","title":"Process Manager for T Cloud Public (m/f/d)","company":{"id":8739,"name":"T-Systems Iberia","domain":"t-systems.es","url":"https://alion.io/company/t-systems-iberia","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["A Coruña, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":65000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Confluence","optional":false},{"name":"ITIL","optional":false},{"name":"Jira","optional":false},{"name":"OpenStack","optional":false}],"status":"live","first_seen_at":"2026-10-01T09:45:50Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-19T13:13:53Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"T-Systems is part of the Deutsche Telekom Group, with around 30.000 employees worldwide. We create technology with purpose to generate a positive impact on society. We are looking for curious talent, eager to learn, take on challenges, and contribute ideas that transform our customers’ experience.\nWe trust people: we offer autonomy, continuous support, and a collaborative environment where you can grow without limits. We are one global team, guided by respect, integrity, and a passion for doing better every day.\n As a Process Manager you know IT-Processes from ITIL to Agile. You adapt and implement processes to the specific needs of modern Cloud IT Operations.\nYou want:\nTechnical Liaison: Act as the primary point of contact for Data Center technicians, providing clear email instructions regarding hardware replacement schedules and requirements. \nVendor Coordination: Manage external communications with vendors and suppliers to ensure timely delivery of replacement parts and service alignment. \nIncident & Task Tracking: Maintain real-time accuracy of hardware incidents by providing detailed updates within Jira service management tools. \nKnowledge Management: Proactively update operational workflows and standard operating procedures (SOPs) within Confluence to ensure team alignment. \nCompliance & Security Administration: Manage security reporting workflows, ensuring all hardware replacements are accompanied by proper documentation, uploaded proofs of work, and adherence to safety protocols. \nEliminate wait times in Agile workflows. \nConsistently automate with common frameworks. \nDesign and implement internal tools and services. \nMaintain an overview of processes, communication, and motivation within the team. \nEstablish and communicate processes where necessary. \nEngage in improving overarching process-landscapes and structures. \nWork in a community where everyone helps each other in an open and trusting manner. \n Completed studies in a technical, engineering or business subject or comparable professional training. \n3 years of professional experience in IT with a focus on modern cloud technologies. \nGood knowledge of process creation and documentation, especially for DevOps. \nExtensive knowledge in infrastructure automation. \nKnowledge of agile development processes. \nHigh level of customer orientation. \nAbility to assess technical solutions and find creative approaches to solutions. \nOpenStack and programming experience in open source projects is a plus. \nFluency in written and spoken English. \n What do we offer you?\nWork environment & flexibility\nInternational, dynamic and collaborative environment.\nT-Social: social initiatives (sports, community, health, ...).\nHybrid work model (remote/on-site).\nFlexible working hours.\nGrowth & development\nCustomized training: access to Coursera to learn whatever you want, whenever you want.\nWeekly language classes (English & German).\nInternational Mentoring Sessions & Experience Days.\nCompensation & benefits\nFlexible compensation plan (health insurance, meal vouchers, childcare, transport).\nTelemedicine.\nLife and accident insurance.\nSocial fund.\nWellbeing & time off\n26+ working days of vacation per year.\nFree access to specialist services (medical, legal, wellness).\n100% salary coverage during medical leave.\nAnd many more advantages of being part of T-Systems!\nIf you are looking for a new challenge, do not hesitate to send us your CV! Please send CV in English. Join our team!\nT-Systems Iberia will only process the CVs of candidates who meet the requirements specified for each offer.","description_format":"text","description_chars":3582,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule","Health insurance","Hybrid work"],"hiring_locations":[{"name":"Spain","iso":"ES","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cloud Platforms (IaaS & PaaS)","IT Consulting & Digital Transformation","Systems Integrators","Enterprise Apps Implementation Partners"],"lifecycle":[{"event":"open","at":"2026-10-01T14:20:49Z"}],"visa":[],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.849,"p_room":0.9,"age_days":17,"expected_fill_days":36,"reasons":["conf:0","velocity","win:mid"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/t-systems-iberia-process-manager-for-t-cloud-public-mfd-3","json_url":"https://alion.io/job/t-systems-iberia-process-manager-for-t-cloud-public-mfd-3.json","meta":{"generated_at":"2026-10-19T15:49:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11866,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8739},"rest":"https://alion.io/mcp/rest/get_company?id=8739"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ft-systems-iberia-process-manager-for-t-cloud-public-mfd-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ft-systems-iberia-process-manager-for-t-cloud-public-mfd-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ft-systems-iberia-process-manager-for-t-cloud-public-mfd-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/t-systems-iberia-process-manager-for-t-cloud-public-mfd-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ft-systems-iberia-process-manager-for-t-cloud-public-mfd-3"}]}