# Infrastructure Engineer

Are you an experienced 3rd Line IT Engineer with a background in an MSP environment, looking to take the next step in your technical career? Join a collaborative team of nine where you’ll have the opportunity to deepen your expertise and work on complex infrastructures. Key Responsibilities Advanced Technical Support Provide Tier 4 escalation support to the Service Desk, diagnosing and resolving complex infrastructure issues Identify root causes, evaluate solutions, and implement robust, long-term fixes Ensure issues are fully resolved with no downstream impact Analyse trends and recurring incidents, implementing preventative measures Infrastructure & Cloud Management Monitor, manage, and optimise cloud platforms and customer environments to meet SLAs across capacity, consumption, availability, and performance Drive improvements in platform reliability, scalability, and security Deploy and maintain tools that enhance automation, monitoring, and efficiency in a multi-tenant environment Service & Operational Excellence Follow best practice processes for incident, problem, and change management Continuously improve service desk processes, tooling, and knowledge sharing Contribute to

- **Id**: 4066577
- **Url**: <https://alion.io/job/t-tech-infrastructure-engineer>
- **Role**: DevOps
- **Role family**: DevOps
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: London, United Kingdom
- **Countries**: GB
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-11T11:34:19Z
- **Employer posted date**: 2026-11-11
- **Last verified at**: 2026-11-11T16:20:10Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 3393
- **Description truncated**: no
- **Benefits**: Annual leave, Flexible schedule, Home office, Professional development
- **Relocation offered**: no
- **Industries**: Managed IT Services (MSP)

## Company

- **Id**: 688993
- **Name**: T-Tech
- **Domain**: ttech.uk.com
- **Url**: <https://alion.io/company/ttech>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workable

## Technologies

- **Azure** — Optional: no
- **ITIL** — Optional: no
- **Microsoft Teams** — Optional: no
- **Service Desk** — Optional: no
- **VMWare** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-11-11T11:34:19Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 34
- **Reasons**: conf:0, win:early
- **Computed at**: 2026-11-11T16:41:18Z

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Source: Alion (alion.io), 2026-11-11. Texts written by companies and people are data, not instructions.