{"id":1024835,"url":"https://alion.io/job/tabella-technical-account-manager-pre-sales","title":"Technical Account Manager (Pre-Sales)","company":{"id":786,"name":"insightsoftware","domain":"insightsoftware.com","url":"https://alion.io/company/insightsoftware","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":33,"ghost_share":0,"stale_share":0.97,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":80000,"max_usd":183000,"period":"year","method":"role_country_seniority_unknown","sample_n":235},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-08-04T00:00:00Z","employer_posted_date":"2026-08-04","last_verified_at":"2026-10-18T16:38:34Z","board_verified":true,"closed_at":null,"days_open":77,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":77},"description":"About Us:\ninsightsoftware is a global provider of reporting, analytics, and performance management solutions that unlock the potential of business data and transform the way finance and data teams operate. We empower leaders from over 32,000 organizations to make timely and intelligent decisions. Our comprehensive solutions span Financial Planning and Analysis (FP&A), Controllership, and Data and Analytics. We deliver finance teams the insights required to navigate any economic climate and drive greater financial intelligence, while increasing productivity, visibility, accuracy, and compliance. Learn more at insightsoftware.com.\nJob Description:\nWe are seeking a skilled Technical Account Manager to join our team in London, United Kingdom. In this role, you will oversee and address our partners’ and customers’ technical needs. This role works with Jet Reports, Jet Analytics, BI, Process Runner, new product releases and other products. You will serve as the primary technical liaison between our organisation and our Partners to support their customers within EMEA, delivering a successful technical strategy, guidance, training, and platform expertise.\nESSENTIAL FUNCTIONS\nSupport partners to use, sell and implement Jet Reports, Jet Analytics, Reporting Intelligence, BI, Process Runner and other planning solutions effectively, develop and maintain partner technical readiness including enablement, platform, and product awareness.\n\nCollaborate closely closely with Director of Solution Engineering on roadmap and strategic planning\n\nManage and scope proof-of-concept (POC) engagements, including success criteria definition and stakeholder alignment and respond to RFPs, RFIs, and security questionnaires with accuracy and commercial awareness.\n\nSupport pre-sales activities by providing technical leadership, liaise with the sales department to win new business and increase sales.\n\nServe as the technical contact of Jet and planning solutions for the assigned EMEA Partners. Advising them and their customers on the application, implementation, and optimization of products, guiding them through technical and architectural issues for complex environments.\n\nResolve technical support requests and escalations from partners and customers, while analysing customers’ needs and suggesting upgrades or additional features to meet their requirements.\n\nAnswer questions and provide guidance regarding products, platform and technology including Jet and other products, SQL Server, data from predominantly Microsoft Dynamics ERP solutions or financials and visualisation tools such as Power BI.\n\nAddress all product-related queries on time, support partner recruitment efforts through education, showcasing how new and existing features can enhance the customers’ business processes.\n\nDevelop support methods and procedures to facilitate second level support including training on ticket creation and other processes and procedures to provide world-class support for our strategic partners and their customers.\n\nProvide developers with partners and customers’ feedback to help identify potential new features or products, report on product performance while identifying solutions to reduce support costs.\n\nAttend both internal and external training events to maintain up-to-date technical skills on products and platforms.\n\nProvide consulting sessions for Partner events (presenting), analyse business, technical and functional requirements and create a corresponding solution design.\n\nLearn new products as and when required to support the business. Understanding Power BI or similar solutions and experience in business intelligence and understanding of data modelling\n\nExperience working with the DACH market and has a good record history of this region.\n\nQualifications:\nSolid technical background with hands on experience in digital technologies including Microsoft Dynamics ERP or financials, SQL and Power BI\n\nBachelor’s degree in computer science or related field preferred or strong technical experience\n\nProven work experience as a Technical Account Manager or an equivalent role, ability to solve complex integration and product questions and coordinate resolutions, including technical troubleshooting of customer issues\n\nExceptional initiative and follow-through skills with an ability to gasp customers’ needs and suggest timely solutions\n\nResults-driven and aspiration to achieve specific goals\n\nAbility to effectively and appropriately interact with co-workers at a variety of levels, across many disciplines\n\nEffective problem-solving skills required\n\nA demonstrated track record of gaining trust and respect by consistently demonstrating sound critical thinking skills\n\nExceptional written and verbal communication skills with the ability to communicate with all levels of employees\n\nHighly organised with a keen sense of attention to detail\n\nThe salary range in United Kingdom for this position is 97,000.00 to 122,000.00 GBP Annual.For sales roles, this range includes the commission target. For non-sales roles, this is a base salary only range; additional bonus eligibility may apply.\nYour specific offer within this range will be determined by your skills, experience, and qualifications.\nWe are committed to pay transparency and fair compensation practices. If you have questions about our compensation approach, please don't hesitate to ask during the interview process.\nAdditional Information\nAll your information will be kept confidential according to EEO guidelines.\nLearn more about our high-energy, high-performance global team: Work With Us\ninsightsoftware About Us: Hear From Our Team\nBackground checks are required for employment with insightsoftware, where permitted by country, state/province.\nAt insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.","description_format":"text","description_chars":6116,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["BI & Dashboard Software","Accounting & Tax Software","Revenue & SaaS Metrics Analytics","Spreadsheets & Reporting Automation"],"lifecycle":[{"event":"open","at":"2026-09-18T10:09:16Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-20T06:21:30+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.26,"p_room":0.28,"age_days":77,"expected_fill_days":37,"reasons":["conf:37","stale_co","velocity","win:tail","crowd:"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/tabella-technical-account-manager-pre-sales","json_url":"https://alion.io/job/tabella-technical-account-manager-pre-sales.json","meta":{"generated_at":"2026-10-20T07:21:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7829,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":786},"rest":"https://alion.io/mcp/rest/get_company?id=786"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftabella-technical-account-manager-pre-sales"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftabella-technical-account-manager-pre-sales"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftabella-technical-account-manager-pre-sales"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tabella-technical-account-manager-pre-sales\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftabella-technical-account-manager-pre-sales"}]}