FHC Community Coordinator

Buckner Children and Family Services Community: Family Hope Center

Location: San Antonio, TX - Onsite 

Address: 1711 Columbia Square, San Antonio, TX, 78227

Job Schedule: Full-Time 

We are seeking a Community Coordinator to join our Family Hope Center (FHC). As a Community Coordinator, you will serve in a strategic function by facilitating, coordinating, and supervising activities, classes, and services that support Buckner Ministries while providing educational and empowerment services to families. This role is responsible for raising awareness for the Buckner Family Hope Center and serving as a liaison with community collaborators, civic groups, and businesses. Join our team and shine hope in the lives of others! 

What you'll do:

Coordinate all adult empowerment classes, including recruiting and training volunteers to lead classes.

Take lead in facilitating and teaching FHC core classes, such as Faith and Finance, Work Life, Jobs for Life, ESL, GED, Nurturing parenting, and other approved curriculums.

Implement evidence-based curriculums to fidelity and align with Family Hope Center framework.

Work with community collaborators to enhance the Family Hope Center programming. Work alongside our collaborative partners to coordinate and execute community events and assist with classes as needed.

Take lead in organizing FHC events and work with community collaborators to coordinate regular events at the FHC.

Work with other team members on creating and hosting classes and workshops to engage the community with educational programming aligned with the FHC framework.

Work together with Family Coaches on recruiting participants for the Family Coaching program.

Maintain a master calendar of all Family Hope Center classes and distribute notices of activities and volunteer projects to applicable program staff.

Work with the volunteer engagement coordinator to provide oversight to volunteers, ensuring hours are being documented and sent to the volunteer engagement coordinator.

Provide leadership, support, promotion, and direction to Family Hope Center programs by evaluating data from evidence-based curriculums pre/posttest and develop action plan using available resources, leadership, and volunteers.

Develop professional relationships with institutions and agencies that provide education, job training, living skills training, employment services, housing, and childcare services in order to coordinate services for program participants.

Discuss the needs of client families with family coaches and other team members to develop referral resources based on the needs identified by the families.

Ensure the implementation and accessibility of appropriate empowerment resources to meet those needs through networking, community resources awareness workshops that offer the services needed.

Ensure our program and services align with the Family Strengthening Framework and core programs. This includes serving as an effective leader to ensure team members understand the Family Strengthening framework and programs.

Develop and manage a system to coordinate on-site and off-site programs and to aid with communication among program sponsors/collaborators.

Assist program participants with accessing community resources.

Coordinate with the Volunteer Engagement Coordinator as they organize and implement a comprehensive volunteer program.

 What you’ll bring:

Bachelor’s Degree in a related field required.

Minimum two years of prior related experience providing community-based services, crisis assistance, or direct social services required.

Requires proficient working knowledge and understanding of the applicable regulatory standards and requirements governing programs and services.

Requires the ability to observe and make accurate assessments of situations and individuals, and determine the appropriate action required.

Requires excellent public speaking skills and the ability to successfully communicate in a professional manner with a multi-ethnic population base in the community; ability to effectively communicate orally and in writing.

Requires the ability to speak, read, and write English. Bilingual in Spanish preferred. Must demonstrate cultural understanding; ability to develop positive and trusting inter-cultural and interdenominational relationships based upon previous cross-cultural experience.

Requires proficient knowledge of and/or work experience using community resources. Awareness of community resources, including social services and health providers, is required.

Requires the ability to effectively provide oversight to coordinating adult education programs with a focus on financial literacy, parenting, employment soft skills, and spiritual development.

Requires jobholder to work before and after normal business hours, some nights and weekends, as needed to meet client and business needs.

Requires the ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner’s insurance policy. Must be age 21 or older to drive on behalf of Buckner.

Proficient working knowledge and ability to accurately and timely operate and perform computer-related tasks with specific equipment and software applications, including Microsoft Word, Excel, PowerPoint, and Outlook, required.

Requires the ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people.

Requires the ability to walk, stand, and sit, sometimes for prolonged periods of time.

The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.