{"id":2759919,"url":"https://alion.io/job/tailscale-program-manager-epd-operations","title":"Program Manager, EPD Operations","company":{"id":584,"name":"Tailscale","domain":"tailscale.com","url":"https://alion.io/company/tailscale","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":114000,"max":143000,"currency":"USD","period":"year","gross":null,"usd_annual":143000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Agile","optional":false},{"name":"GitHub","optional":false},{"name":"Jira","optional":false},{"name":"Notion","optional":false},{"name":"Snowflake","optional":false},{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-10-17T02:12:47Z","employer_posted_date":"2026-10-17","last_verified_at":"2026-10-17T09:38:02Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic!\nAbout Tailscale \nTailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.\nAbout the Role\nWe're seeking a talented and motivated full-time Program Manager to join our team. This is a tactical, implementation-focused role, hands-on in shaping how EPD (Engineering, Product & Design) operates, works together, and stays productive: building and refining the processes and rhythms that keep the org running, driving improvement initiatives over time, and owning the processes behind EPD's operational health. You'll help the team understand trends and spot where improvements are needed.\nBecause we're an early-stage and fully remote company, we're looking for an individual who can work independently to align the teams involved in building the product. A deep understanding of the technical engineering space (how engineering teams operate, where the friction points typically live, and what good looks like) is essential to being effective and credible in this role. Ability to think on one's feet, enjoy collaborating with highly technical teams, operate comfortably in ambiguity without a clearly defined deliverable, and be comfortable working asynchronously is essential.\nKey Responsibilities\nYou will work as part of the TPM team to:\nOwn the processes for bug tracking, incidents, reliability, and escalations, and continuously improve them to drive efficiency and progress toward EPD's operational health goals.\nSpot trends across operational health data and translate them into clear insights on how EPD is doing and where improvement is needed.\nBuild dashboards and reports in tools like Jira and Snowflake that give EPD and the broader company visibility into operational health and progress.\nTurn data into a clear story: what it's telling us, why it matters, and what needs to change, then design and implement the process changes to act on it.\nIdentify process gaps with EPD and proactively develop just the right amount of process to fill the gap: not too much, not too little.\nSupport planning activities and project tracking processes, helping keep them running smoothly and consistently across EPD.\nHelp run project status reviews, leadership roadmap reviews, and priority reviews, making sure the right information is ready and the right people are in the room.\nConnect the dots across systems, processes, and teams, spotting where disconnected efforts overlap, conflict, or could be simplified, and acting on it.\nJump in on whatever initiative pops up in EPD that needs support, structure, or someone to help carry it forward, whether or not it fits inside a defined program.\nHandle project retrospectives involving participants and stakeholders to understand what went well and what should be adjusted in future project work.\nSeek opportunities to bring about ongoing improvement and simplification in business operating procedures and practices, leading to improved efficiency and effectiveness.\nWhat We Are Looking For\nExperience as a Program Manager or Technical Program Manager (TPM), coordinating with stakeholders and cross-functional teams, particularly experience working closely within Engineering and with Product.\nExperience as a Program/Technical Program Manager in a remote startup environment\nA deep, working understanding of the technical engineering space, including how engineering teams operate day to day, common workflows and tooling, and where technical and process friction tend to show up.\nExperience owning operational health processes, such as bug tracking, incidents, reliability, or escalations, and using them to drive measurable efficiency gains.\nStrong data skills, including building dashboards and reports in tools like Jira and Snowflake, and a solid understanding of how to read and interpret data.\nAbility to spot trends in data and translate them into a clear story: what's happening, why it matters, and what should change, paired with the ability to design and implement the process changes needed to act on it.\nExperience supporting planning cycles, project tracking, and recurring reviews, such as project status reviews or leadership roadmap and priority reviews.\nA comfort level with ambiguity and undefined deliverables. You're motivated by taming chaos and improving how things run, not just shipping a fixed checklist.\nA tactical, execution-first orientation: you're energized by hands-on implementation and getting things done, more than by high-level strategy or planning alone.\nExperience working with Engineering, Product, and Design leadership, understanding their motivations and priorities, and using that to help move initiatives forward and communicate goals across the company.\nAbility to give and process constructive feedback, as well as work independently.\nAbility to communicate openly, supporting and championing innovation and inclusivity, in both written and verbal communication.\nFamiliarity with Agile methodologies and project management tools, such as Jira, Notion and GitHub.\nFamiliarity with technical solutions, engineering practices, and the security and engineering lifecycle.\nAs a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.\nUS Pay Range\n$114,000—$143,000 USD\nWhat We Offer\nAn inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.\n A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).\nComprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!\n Remote first company -most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.\nEmployer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.\nConnect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.\n\nSupport for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. \nPaid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! \n A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. \n Paid parental leave program. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).\nTailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.\nOur hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.\nPlease be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness.","description_format":"text","description_chars":9202,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Home office","Internet reimbursement","Parental leave","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Network Security","VPN & Proxy Services"],"lifecycle":[{"event":"open","at":"2026-10-17T02:32:26Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":212500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":41,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":143000,"is_top_pay":true},"html_url":"https://alion.io/job/tailscale-program-manager-epd-operations","json_url":"https://alion.io/job/tailscale-program-manager-epd-operations.json","meta":{"generated_at":"2026-10-17T11:28:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14988,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":584},"rest":"https://alion.io/mcp/rest/get_company?id=584"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftailscale-program-manager-epd-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftailscale-program-manager-epd-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftailscale-program-manager-epd-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tailscale-program-manager-epd-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftailscale-program-manager-epd-operations"}]}