{"id":2983160,"url":"https://alion.io/job/takeda-pharmaceutical-software-engineering-manager-2","title":"Software Engineering Manager","company":{"id":5984,"name":"Takeda Pharmaceutical","domain":"takeda.com","url":"https://alion.io/company/takeda","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":44,"ghost_share":0,"stale_share":0.523,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":95000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":35},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"AppDynamics","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"ServiceNow","optional":false},{"name":"Tanium","optional":false},{"name":"Terraform","optional":false}],"status":"live","first_seen_at":"2026-07-23T00:00:00Z","employer_posted_date":"2026-07-23","last_verified_at":"2026-10-24T15:05:18Z","board_verified":false,"closed_at":null,"days_open":95,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":95},"description":"By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.\nJob Description\nService Now Discovery Senior Engineer\nThe Future Begins Here\nAt Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.\nBangalore, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.\nAt Takeda’s ICC we Unite in Diversity\nTakeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.\nThe Opportunity\nA ServiceNow Senior Discovery Developer is responsible for leading the implementation, configuration, and optimization of the Discovery process within ServiceNow. Their role focuses on ensuring an accurate and up-to-date Configuration Management Database (CMDB) by automating the identification of IT assets and services across the organization’s infrastructure.\nResponsibilities\nSetup and configuration of the ServiceNow Discovery module to identify and map IT infrastructure components, including servers, applications, databases, and network devices.\nDevelop and maintain MID Server configurations for executing discovery probes and patterns.\nEnsure discovered data is populated accurately in the Configuration Management Database (CMDB).\nValidate CI (Configuration Item) relationships and dependencies with business services.\nWork collaboratively with CMDB and ITSM teams to align with organizational processes.\nCustomize and optimize Discovery patterns and probes for efficient data collection.\nDevelop and maintain custom scripts and identifiers to discover non-standard or proprietary IT resources.\nProvide technical leadership to Discovery teams and guide junior developers and administrators.\nWork closely with Operations teams to continuously monitor, maintain, and improve the health, stability, and visibility of Discovery and Service Mapping, ensuring reliable data flow, optimal performance, and accurate CMDB population.\nCustomize IRE rules to prevent CI duplication and maintain CMDB accuracy across Discovery, Service Mapping, and integrations.\nCollaborate with stakeholders to design discovery policies that meet business and compliance needs.\nEnsure consistent and reliable data discovery to keep the CMDB accurate and up to date.\nPerform audits and reconciliations of discovered data for compliance.\nLead troubleshooting efforts for Discovery-related issues, such as network accessibility, authentication, or missing data.\nIdentify areas of improvement and optimize Discovery schedules, performance, and resource utilization.\nDocument Discovery processes, MID Server architecture, and CI attribute mappings.\nTrain team members and end-users on Discovery workflows and best practices.\nLeverage automation to streamline the Discovery process for large-scale IT environments (e.g., cloud assets, hybrid environments).\nWork on extending Discovery capabilities to platforms like AWS, Azure.\nEnsure Discovery integrates seamlessly with other ITOM modules such as Service Mapping, Event Management, and Orchestration.\nBuild and optimize service maps for dependencies between applications, IT resources, and business services.\nEngage in discussions with key leaders and architects to strategize Discovery architecture and governance to meet business and IT goals.\nManage ongoing upgrades and keep the Discovery module aligned with ServiceNow’s latest features.\nProvide support for end-users and IT teams in ITOM-related functionality.\nWrite and debug scripts to extend ITOM capabilities as per business needs.\nBuild custom APIs or processes when necessary.\nCreate and maintain technical documentation for configurations, mappings, and integrations.\nWork with business stake holders, product owners, architects and process owners to align ITOM solutions with business goals and IT service management (ITSM) needs.\nDesign, implement, and maintain ServiceNow Service Mapping to create accurate end-to-end visibility of business services, applications, and underlying infrastructure.\nHands-on experience with all Service Mapping types, including top-down mapping, bottom-up mapping, traffic-based discovery, tag-based mapping, and entry-point-based application modelling, across monolithic, multi-tier, microservices, containerized, and hybrid application architectures.\nBuild and optimize application and business service maps, ensuring accurate CI relationships to support impact analysis, Event Management, and Incident/Problem Management use cases.\nImplement and manage Service Mapping integrations using Service Graph Connectors (SGC), including AppDynamics and other APM / monitoring tools, to enrich application dependency data and service context within the CMDB.\nTroubleshoot and continuously improve Service Mapping accuracy and performance, including resolving incomplete maps, missing dependencies, credential issues, pattern failures, and data inconsistencies across Discovery and Service Mapping.\nSkills and Qualifications\nBachelor’s degree (or higher) in Computer Science, Information Technology, or a related field; or equivalent work experience.\nFamiliarity with CMDB best practices, CI classes, and data governance.\nHands-on experience with MID Servers, probes, and patterns.\nStrong scripting capabilities (JavaScript, PowerShell, Python).\nExperience with cloud discovery (e.g., AWS, Azure).\nExperience with Cloud management and Terraform capabilities.\nExperience with other data sources (e.g., Tanium, SCCM, Armis, 1E, Microsoft Intune, etc).\nExperience in discovering OT visibility data sources (e.g. Armis etc).\nExperience with ServiceNow agent (ACC, DEX) based configuration Item discovery.\nExperience with other Service Mapping using SGC (AppDynamics)\nUnderstanding of network protocols (SNMP, WMI, SSH, etc.) for Discovery.\nExperience in implementing Service Graph Connector, Integration Hubs.\nFamiliarity of ServiceNow ITOM AI capabilities (NOW assist, Agentic AI etc.)\nExcellent communication skills with ability to communicate complex technical concepts and align organization on decisions. \nServiceNow System Administrator certification (required). \nServiceNow Application Developer certification (preferred). \nServiceNow Certified Implementation Specialist - Discovery (required).\nServiceNow Certified Implementation Specialist - Service Mapping (preferred).\nStrong analytical and problem-solving skills. \nAbility to manage priorities and work independently in a fast-paced environment. \nAbility to independently lead troubleshooting calls and provide hands-on support to Operations teams whenever required. \nWhat Takeda Can Offer You\nTakeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people.\nAt Takeda, you take the lead on building and shaping your own career.\nJoining the ICC in Bangalore will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.\nBenefits\nIt is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:\nCompetitive Salary + Performance Annual Bonus\nFlexible work environment, including hybrid working\nComprehensive Healthcare Insurance Plans for self, spouse, and children\nGroup Term Life Insurance and Group Accident Insurance programs\nHealth & Wellness programs including annual health screening, weekly health sessions for employees.\nEmployee Assistance Program\n5 days of leave every year for Voluntary Service in additional to Humanitarian Leaves\nBroad Variety of learning platforms \nDiversity, Equity, and Inclusion Programs\nNo Meeting Days\nReimbursements - Home Internet & Mobile Phone\nEmployee Referral Program\nLeaves - Paternity Leave (4 Weeks), Maternity Leave (up to 26 weeks), Bereavement Leave (5 days)\nAbout ICC in Takeda\nTakeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.\nAs an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.\nLocations\nIND - BengaluruWorker Type\nEmployeeWorker Sub-Type\nRegularTime Type\nFull time","description_format":"text","description_chars":9255,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible schedule","Hybrid work","Life insurance","Wellness"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Prescription Drugs","Oncology Therapeutics","Neurology & CNS Therapeutics","Rare Disease Therapeutics"],"lifecycle":[{"event":"open","at":"2026-10-21T07:57:00Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.341,"p_room":0.28,"age_days":95,"expected_fill_days":24,"reasons":["conf:38","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/takeda-pharmaceutical-software-engineering-manager-2","json_url":"https://alion.io/job/takeda-pharmaceutical-software-engineering-manager-2.json","meta":{"generated_at":"2026-10-26T18:22:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24578,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5984},"rest":"https://alion.io/mcp/rest/get_company?id=5984"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftakeda-pharmaceutical-software-engineering-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftakeda-pharmaceutical-software-engineering-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftakeda-pharmaceutical-software-engineering-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/takeda-pharmaceutical-software-engineering-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftakeda-pharmaceutical-software-engineering-manager-2"}]}