{"id":1344202,"url":"https://alion.io/job/takkt-ag-servicenow-solution-architect","title":"ServiceNow Solution Architect","company":{"id":1765159,"name":"TAKKT","domain":"takkt.de","url":"https://alion.io/company/takkt","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":9,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":64,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Budapest, Hungary"],"countries":["HU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":83000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":545},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITSM","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-09-21T00:00:00Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-29T01:53:48Z","board_verified":true,"closed_at":null,"days_open":38,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":38},"description":"We shape the future of work - shape it with us!\nWe are TAKKT - an international, listed company with strong brands such as kaiserkraft, ratioform, BIGDUG, FRANKEL, Gerdmans and Runelandhs. As a leading provider in B2B omnichannel commerce, we create powerful and sustainable solutions that make working life easier and better.\nJoin TAKKT Group - we are looking for motivated employees in Budapest to strengthen our team as aServiceNow Solution Architect to shape new worlds of work!\nAs the ServiceNow Solution Architect, you will design, lead, and optimize ServiceNow solutions that support enterprise IT service management and business process needs. You will be part of an enterprise service management team with a developer, a demand manager supported by an external service partner who supports us in ServiceNow development.\nWhere You Make An Impact\nLead the design and architecture of ServiceNow solutions\n\nTranslate business requirements into scalable technical solutions and process designs\n\nDefine platform standards, governance, and best practices for ServiceNow configuration and customization\n\nWork closely with stakeholders, process owners, developers, and administrators to ensure solutions align with business objectives\n\nReview and validate technical designs, integrations, workflows, and data models\n\nProvide architectural guidance for ServiceNow implementations, upgrades, enhancements, and optimization initiatives\n\nEnsure solution performance, maintainability, security, and compliance\n\nSupport integration design between ServiceNow and external systems using APIs and other integration methods.\n\nParticipate in platform roadmap planning and continuous improvement initiatives.\n\nWhat Makes You Be the Perfect Fit\nAt least 3 years of strong hands-on experience with ServiceNow platform architecture and implementation.\n\nExperience with AI in ITSM, including automation, virtual agents, ticket classification and knowledge management\n\nDeep knowledge of ITSM processes such as Incident, Major Incident, Problem, Change, Request, and Knowledge Management\n\nExperience with ServiceNow data model, workflows, Flow Designer, UI policies, business rules, and ACLs\n\nExperience designing scalable, secure, and supportable solutions in enterprise environments\n\nStrong analytical and problem-solving skills with the ability to make architectural decisions\n\nExcellent communication and stakeholder management skills\n\nAbility to work across technical and non-technical teams and explain complex concepts clearly\n\nExperience with ServiceNow CMDB and asset-related processes is highly desirable\n\nRelevant ServiceNow certifications such as CSA, CIS, or CAD are preferred\n\nBecause You Matter\nCompetitive salary and benefits package.\n\nFlexible working hours with a hybrid model require 60% office presence.\n\nCafeteria with multiple options in the amount of gross 40,000 HUF\n\nPrivate health insurance after 3 months’ probation\n\nModern office location with ergonomic workspaces, and a collaborative atmosphere\n\nReady To Join Us?\nThen apply now and become part of the TAKKT family. Together we create impactful, efficient and sustainable solutions designed to improve and simplify our customers’ workplace experience - for our customers, for us, and for YOU - shape new worlds of work!","description_format":"text","description_chars":3281,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Cafeteria","Flexible schedule","Health insurance"],"hiring_locations":[{"name":"Hungary","iso":"HU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["E-commerce Platforms","Wholesale"],"lifecycle":[{"event":"open","at":"2026-09-27T16:07:32Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.824,"p_room":0.9,"age_days":38,"expected_fill_days":64,"reasons":["conf:3","win:mid"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/takkt-ag-servicenow-solution-architect","json_url":"https://alion.io/job/takkt-ag-servicenow-solution-architect.json","meta":{"generated_at":"2026-10-29T09:32:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14410,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1765159},"rest":"https://alion.io/mcp/rest/get_company?id=1765159"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftakkt-ag-servicenow-solution-architect"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftakkt-ag-servicenow-solution-architect"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftakkt-ag-servicenow-solution-architect"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/takkt-ag-servicenow-solution-architect\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftakkt-ag-servicenow-solution-architect"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1344202}},{"tool":"search_jobs","arguments":{"company":"takkt.de","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1344202},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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