{"id":279140,"url":"https://alion.io/job/talabat-assistant-manager-workforce-operations","title":"Assistant Manager Workforce Operations","company":{"id":48652,"name":"Talabat","domain":"talabat.com","url":"https://alion.io/company/talabat","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":37,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-10-30T05:48:23Z"}},"role":"HR","role_family":"HR","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manama, Bahrain"],"countries":["BH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16500,"max_usd":43000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2951},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-02-18T10:25:07Z","employer_posted_date":"2026-02-18","last_verified_at":"2026-10-30T08:28:41Z","board_verified":true,"closed_at":null,"days_open":253,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":252},"description":"talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.\n - Own the end-to-end workforce management function for on-ground fulfillment teams\n- Source, onboard, and manage relationships with local third-party manpower providers, including SLA definition, performance tracking, and penalty enforcement\n- Partner with commercial teams to support new partner pitches and conduct regular performance reviews for existing partners\n- Enable on-ground supervisors with the right system access, tools, and performance dashboards to effectively manage daily operations\n- Manage the picker ecosystem, including system access, logins, and permissions across multiple platforms and portals\n- Own workforce budgeting and monthly shopper cost tracking in alignment with the local P&L\n- Ensure accurate demand forecasting and optimize shift planning and scheduling to meet service levels efficiently\n- Implement, monitor, and enforce SOPs across onboarding, training, performance management, and offboarding processes\n- Drive picker performance management across key metrics such as fill rate, efficiency, attendance, and order quality\n- Track and enforce picker attendance and uniform compliance (where applicable)\n- Investigate, manage, and resolve on-ground workforce issues and disputes raised by partners\n- Identify and implement process improvements and automation opportunities to reduce manual effort and optimize operating costs\n - Experience in Workforce management (in store or regional scope)\n- 2-3 years experience in ecommerce, grocery or retail operations\n- Experience in building internal & external partner relationships- Clear communicator with functional teams (commercial, operations, data, logistics)\n- Personable and empathic approach to ways of working\n- Present complex data in a simple and compelling way to stakeholders; painting a picture of problem, scale/root cause of problem (data) and resolution \"- Strong collaborator with the ability to build strong relationships with external partners\n- Able to negotiate terms & navigate SLA that suit the overall business\n- Confident in influencing external partners & ensuring that business is sustained with adequate manpower","description_format":"text","description_chars":2490,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Delivery","Marketplaces"],"lifecycle":[{"event":"open","at":"2026-09-05T13:23:22Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.157,"p_room":0.28,"age_days":253,"expected_fill_days":37,"reasons":["conf:1","stale_co","win:tail","crowd:junior"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/talabat-assistant-manager-workforce-operations","json_url":"https://alion.io/job/talabat-assistant-manager-workforce-operations.json","meta":{"generated_at":"2026-10-30T09:24:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13550,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":48652},"rest":"https://alion.io/mcp/rest/get_company?id=48652"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftalabat-assistant-manager-workforce-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftalabat-assistant-manager-workforce-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftalabat-assistant-manager-workforce-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/talabat-assistant-manager-workforce-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftalabat-assistant-manager-workforce-operations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":279140}},{"tool":"search_jobs","arguments":{"company":"talabat.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":279140},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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