{"id":751868,"url":"https://alion.io/job/talangeo-customer-care-representative-with-german","title":"Customer Care Representative with German","company":{"id":690441,"name":"Talangeo","domain":"talangeo.com","url":"https://alion.io/company/talangeo","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wrocław, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":58000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1010},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-09-08T08:53:14Z","employer_posted_date":"2026-09-08","last_verified_at":"2026-10-18T19:22:56Z","board_verified":true,"closed_at":null,"days_open":40,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":40},"description":"Customer Care Representative with German\nWe’re looking for an experienced B2B Customer Service / Customer Care / Order Management professional to support German-speaking customers within an international organisation.\nLocation: Warsaw\nWhat will you do?\nAct as the main point of contact for B2B customers in the German-speaking market\nProcess and monitor customer orders in ERP/CRM systems\nCoordinate order fulfilment with Sales, Logistics, Finance and Supply Chain teams\nManage delivery updates, customer queries and complaints\nSupport payment-related issues and maintain accurate customer data\nIdentify opportunities to improve processes and customer experience\nWhat are we looking for?\n3-5 years of experience in Customer Service, Customer Care, Order Management or a similar role\nGerman - C2\nEnglish - C1\nExperience with ERP/CRM systems\nExperience working in an international environment\nStrong organisational and problem-solving skills\nExperience in an industrial or manufacturing environment is an advantage. 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