{"id":4073394,"url":"https://alion.io/job/talent-syndicate-head-information-systems","title":"Head - Information Systems","company":{"id":3806606,"name":"Talent Syndicate","domain":"talentsyndicate.in","url":"https://alion.io/company/talent-syndicate","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"GCP","optional":false},{"name":"Google BigQuery","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"Git","optional":true}],"status":"live","first_seen_at":"2026-11-11T13:34:36Z","employer_posted_date":null,"last_verified_at":"2026-11-11T13:34:36Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Job role: Head - Information Systems\n\nReporting to: Director / Co-Founder\n\nJob location: Head office - Bengaluru (J.P. Nagar)\n\nTeam: 6 - 7 direct reports, plus external implementation partners\n\nRole Overview:\n\nThe role holder leads Information Systems (IS) - ERP and business applications, data, infrastructure, security and the in-house development team - and ensures technology delivers measurable value to the business. The role is expected to make AI a practical, everyday part of how IT builds and runs systems, and to help business teams adopt it responsibly.\n\nKey Responsibilities:\n\nStrategy and Planning:\n\n- Own the technology roadmap aligned to business priorities; build the business case and ROI for every major spend and project.\n\nERP and Business Applications:\n\n- Run and enhance Microsoft Dynamics AX 2012 (developments, maintenance, approval workflows, audit-ready controls) and the connected stack - POS, WMS, DMS, CRM and e-commerce.\n\nData and Customer Platform:\n\n- Own the cloud data warehouse and pipelines (Google BigQuery) feeding the customer data platform - single customer ID, data quality, monitoring and backups, so business teams get correct and complete data.\n\nAI and Automation:\n\n- Identify and deliver high-value AI use cases across functions (e.g. finance, supply chain, customer service, video/vision); use AI coding assistants to speed up in-house development; set simple guardrails on data privacy, access and cost for AI tools.\n\nIn-house Development and Integrations:\n\n- Lead the internal app team and partner integrations (APIs/webhooks with logistics, marketplace and SaaS partners); maintain engineering standards - source control, code review, CI/CD and documentation.\n\nInfrastructure and Cloud:\n\n- Manage on-premise servers, network, end-user support and cloud (Azure, GCP, AWS); keep an up-to-date inventory of accounts and servers and decommission what is no longer needed.\n\nSecurity and Compliance:\n\n- Protect company data - access management, key/credential rotation, vulnerability fixes, backups and recovery; compliance with the DPDP Act and statutory/audit requirements.\n\nBudget and Vendor Management:\n\n- Plan and track the IT budget; negotiate and manage vendor contracts, SLAs and payments; regularly benchmark and renegotiate recurring costs.\n\nTeam Management:\n\n- Lead, coach and upskill a team of 6 - 7, including in AI tools; ensure knowledge is documented so no system depends on a single person.\n\nWhat Success Looks Like in Year One:\n\n- Stable AX, POS and data pipelines with monitored, reliable data flows to business teams.\n\n- At least 2 - 3 AI or automation use cases live, with measurable time or cost savings.\n\n- IT spend reviewed line by line, with unused systems and contracts closed.\n\n- Every critical system documented, with a named owner and a backup owner.\n\nWork Experience:\n\nMust have:\n\n- 10+ years in IT or business systems, with 3+ years in a leadership role.\n\n- Strong functional and business-process depth across retail, supply chain and finance - this is a functional leadership role; hands-on coding is not required.\n\n- Working knowledge of Microsoft Dynamics AX 2012 (or D365).\n\n- Retail store / POS operations, WMS (Oracle) and online business sites.\n\n- On-premise servers and cloud (Azure / GCP / AWS).\n\n- Vendor negotiation and contract management.\n\nGood to have:\n\n- Hands-on use of AI tools (LLMs, AI coding assistants, automation) in real projects - not just awareness.\n\n- Data warehouse / BigQuery and customer data platform (CDP) exposure.\n\n- Modern development practices - Git, CI/CD, API integrations.\n\nQualifications and Skills:\n\nEducation:\n\n- A bachelor's degree in computer science or information technology is required; master's degree is preferred.\n\nTechnical Knowledge:\n\n- Cloud computing, network infrastructure, cybersecurity, data platforms and AI-based applications.\n\nSoft Skills:\n\n- Clear communication, problem-solving, team leadership, project management and a hands-on, cost-conscious approach.\nSkills\nIT Head, ERP, BigQuery, Cloud, Artificial Intelligence, Security, Project Management, POS, WMS, Dynamics AX","description_format":"text","description_chars":4105,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-11-11T14:29:45Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":29,"reasons":["seen:0","win:early"],"computed_at":"2026-11-11T15:52:05Z"},"pay":null,"html_url":"https://alion.io/job/talent-syndicate-head-information-systems","json_url":"https://alion.io/job/talent-syndicate-head-information-systems.json","meta":{"generated_at":"2026-11-11T15:52:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29675,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3806606},"rest":"https://alion.io/mcp/rest/get_company?id=3806606"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftalent-syndicate-head-information-systems"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftalent-syndicate-head-information-systems"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftalent-syndicate-head-information-systems"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/talent-syndicate-head-information-systems\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftalent-syndicate-head-information-systems"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4073394}},{"tool":"search_jobs","arguments":{"company":"talentsyndicate.in","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4073394},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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